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Sales Closed
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

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Reviews

4.5
167 lifetime reviews.
  • Great Service from Ed

    I had Ed Risher as my sales person and could not be happier! I have leather and I did buy the protection plan when they were Rockenbach. I went to...


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    I had Ed Risher as my sales person and could not be happier! I have leather and I did buy the protection plan when they were Rockenbach. I went to the after sales guy..can not remember his name to find out how this protection plan will work since I bought it right before Rockenbach became the Rock. Basically he told me I would have to find a dealership that honored it because they no longer used that product. To put it mildly I was mad! I ran into Ed and he saw how upset I was. He listened and said he would look into it. Well about a week later, I received a call from Ed that Rock will honor that agreement. He said Rock contacted the company and they will let Rock do the service and bill the company. What service! The after sales associate SHOULD have done what Ed did. The after sales guy did not want to be bothered. Talk about poor customer service. Ed provided the customer service needed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Rock Chevrolet Service Department

    George in Service Dept. continues to provide excellent service and customer relations representing Rock Chevrolet and G.M. Over the years George ...


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    George in Service Dept. continues to provide excellent service and customer relations representing Rock Chevrolet and G.M. Over the years George is main reason I have purchased two new Impalas .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • DO NOT RECOMEND

    I have Purchased Plenty of cars throughout my lifetime and this was by far the worst car buying experience I could have ever imagined. The Sales S...


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    I have Purchased Plenty of cars throughout my lifetime and this was by far the worst car buying experience I could have ever imagined. The Sales Staff there is very dishonest and at the end of the day all they want to do is sell you the car. They will make up any story possible.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2016

The all-new Rock Chevrolet in Grayslake wants to be your Chicago Chevy dealer! As one of the largest Chevy dealerships in the Chicago area and the entire Midwest, we are proud to offer new Chevy models as well as a large selection of used and certified pre-owned Chevy models. With over 16+ acres of inventory to choose from, why limit your options? Rock Chevrolet stocks all Chevy models in every trim and every color. We are proud to serve customers throughout the Chicagoland area.

"Customer service is back, so don't you dare shop anywhere else until you Shop the Rock!"