Cochran Volkswagen North Hills

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4.2
(189 reviews)
Visit Cochran Volkswagen North Hills
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (412) 437-2226 (412) 437-2226
Used (412) 946-0532 (412) 946-0532
Service (412) 530-4185 (412) 530-4185

Inventory

See all 39 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2020.
Welcome to #1 Cochran VW of North Hills! As your premier Wexford Volkswagen dealer we will provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts.

Stop by give us a call or visit www.cochranvwnorth.com and let us show you why our customers prefer #1 Cochran Volkswagen of North Hills. If you need help finding us check out our hours and direction page. We look forward to helping you into the vehicle you deserve.
Go One Better

Service center

Phone number (412) 530-4185

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.2
(189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Oil Change

Made appointment for oil change on line. Very convenient! Brought in Tiguan. There was a software update due. They took care of that. Professional service!

Dealer response

Thanks, Mary! We're happy to assist, and appreciate you choosing to work with us. We hope to see you again!

1.0

Terrible sales and service. I regret it.

Not good. Bad communication. Too busy. Not very honest. Never, never again. This was our second and last VW. Good bye Volkswagon. We will never be back.

Dealer response

Thank you for sharing your experience with us. We would like to know more about what we could do have improved your visit- if you have details to share with us, please reach out at feedback@cochran.com.

5.0

Amazing experience!!!

Mike Heffley was amazing to work with!! He worked so hard to get us the perfect suv for our family. He was flexible and not pushy. His communication was excellent. I felt very comfortable buying a vehicle from him. He made everything just so easy for us. He is super knowledgeable as well. Mike will go above and beyond to make sure you are satisfied. I was not easy to work with soo thanks Mike. Haha.

1.0

STAY AWAY from this place unless you want to get lied to

STAY AWAY from this place unless you want to get lied to and jerked around. A salesman name ***BRUCE*** pulled a really dirty move and sold the car that I was the first person to show interest in while showing no remorse or apology to me whatsoever and acted like nothing ever happened. WORST EXPERIENCE OF MY LIFE.

5.0

Great buying experience!

I just bought a pre owned truck from Brian. He made the entire process very simple without any pressure. I would definitely buy another vehicle there. Definitely a great buying experience.

Dealer response

Hi Steve! Thank you for the great review on your great buying experience. We appreciate you choosing #1 Cochran and the kind words about our team member, Brian. We hope you're loving your new vehicle!

5.0

Visit to the service department

I came in for some issues I was having with my 2019 Tiguan. Some warning lights were coming on and I was concerned . So I scheduled a appointment to ease my concerns. My service representative Samuel Williams was very helpful and explained exactly what was going on he was very good at customer relations and is an real asset to the service department. It was a very good experience for me as a customer

Dealer response

We understand how unnerving that can be, and we are thrilled to hear that we were able to eliminate those concerns for you. Thank you for your kind words, Bob. See you on the road!

5.0

State Inspection..service Advisor Joe Mazzocchett

Joe explained the proces, dealt with my concerns and all service was right on time. Joe is excellent as a "people" person, public can be a pain the backside. I could have used him back in the day on my work crew.

Dealer response

We are so happy to hear that you enjoyed your experience with us. Thank you for the opportunity to take care of your service needs. We look forward to seeing you again soon

2.0

2 year rust warranty - a joke!

My '09 Rabbit's right rocker began rusting after about 7 years. I took it to Cochran VW North and it was approved for repair at the Cochran Collision Center in Cranberry. It seemed fine until 2 years later when the rust reappeared. Took the car back to Cochran and was told they don't repair the same rust problem again. I later found out that VW only approved a quick fix, not the proper part replacement fix that would have been more expensive. They admitted that in order to have it repaired correctly, the part had to be replaced with new metal parts, not the way they did it. Later, I had the same rust issue with the left rocker. I took the car back to Cochran and was told to come back at a later date because they were closed due to COVID. I waited until this spring, 2021 which was the end of the 12 year period, but was told the car was delivered in OCT. '08, warranty expired! No recollection of my previous visit when they told me to return at a later date. VW rust warranty is useless, a total joke. After all, they need to make up for their TDI debacle.

Dealer response

Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. Your feedback has been relayed to our team.

5.0

Great experience

Scott was very easy to work with! The car we wanted wasn’t at the dealership yet, but he kept me in the loop on estimated arrival. Smooth and easy transaction!

Dealer response

Hi Stephanie, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!

5.0

Great experience

Donna and mike at Wexford vw went above an beyond an provided world class service and I love my new Jetta thank you again for amazing job

Dealer response

We appreciate your positive feedback, James. It is our pleasure to go the extra mile to create a positive buying experience for you. We look forward to seeing you and your new Jetta on the road!

See all 189 reviews