Reviews
Write a reviewGood Lord what a horrific experience there.
Good Lord what a horrific experience there. Told I’m confused by two sales guys. Switching around what was said to me. Then “apologizing” but not. Nasty, shady! The finance guy just had to fax a sales copy to my bank, show they are a dealership. However, he wouldn’t. Instead he literally told me I have to finance thru Hertz and ignored that I am all set. So bizarre. Such a lie too. I am a senior lady, so those guys proceeded like I’d believe their crap. The finance guy just wants to get his cut. And it’s Not going to coming from me!!! What a creepy guy. There is one solid person there. Mark was out today so the rats came out to play..… Mark is the exact opposite of those other bonkered nutz!!! Mark is the only person I’d ever will deal with there.
Good Lord what a horrific experience there.
Good Lord what a horrific experience there. Told I’m confused by two sales guys. Switching around what was said to me. Then “apologizing” but not. Nasty, shady! The finance guy just had to fax a sales copy to my bank, show they are a dealership. However, he wouldn’t. Instead he literally told me I have to finance thru Hertz and ignored that I am all set. So bizarre. Such a lie too. I am a senior lady, so those guys proceeded like I’d believe their crap. The finance guy just wants to get his cut. And it’s Not going to coming from me!!! What a creepy guy. There is one solid person there. Mark was out today so the rats came out to play..… Mark is the exact opposite of those other bonkered nutz!!! Mark is the only person I’d ever will deal with there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kevin was awesome
Was a great experience buying a 2019 Jeep Compass Trailhawk edition. Kevin the salesman was phenomenal. Not just saying it but truly a no pressure environment. I would definitely recommend this place to friends. From Kevin the salesman all the way to the finance manager, great experience.
Kevin was awesome
Was a great experience buying a 2019 Jeep Compass Trailhawk edition. Kevin the salesman was phenomenal. Not just saying it but truly a no pressure environment. I would definitely recommend this place to friends. From Kevin the salesman all the way to the finance manager, great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed. I reached out and didn’t hear back for...
Disappointed. I reached out and didn’t hear back for about two weeks. I ended up buying a used car from our local Ford dealer.
Disappointed. I reached out and didn’t hear back for...
Disappointed. I reached out and didn’t hear back for about two weeks. I ended up buying a used car from our local Ford dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst buying experience ever. Yoyo finance scam. Gave...
Worst buying experience ever. Yoyo finance scam. Gave them all documentation asked for. Suddenly threatened to repo car. Absolutely the worst, run away as fast as you can!
Worst buying experience ever. Yoyo finance scam. Gave...
Worst buying experience ever. Yoyo finance scam. Gave them all documentation asked for. Suddenly threatened to repo car. Absolutely the worst, run away as fast as you can!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst customer service I’ve ever experienced. Tony told...
Worst customer service I’ve ever experienced. Tony told me he’d call me about a car I wanted to come and purchase because it was in service getting inspection. Never called me, I called instead to find out the car had been sold on the day I wanted to come down and buy it.
Worst customer service I’ve ever experienced. Tony told...
Worst customer service I’ve ever experienced. Tony told me he’d call me about a car I wanted to come and purchase because it was in service getting inspection. Never called me, I called instead to find out the car had been sold on the day I wanted to come down and buy it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a car in 2019 - KAPUTT in 2020
So, there is something wrong with their cars. I purchased a car in 2019 with 40K miles - today (4/15/20, and with 75K miles on it) I started to have engine problems. Went to the dealership and they said there is nothing they can do. So, now I am stuck with a car payment and a car that has an unrepairable engine problem. Hence, I WOULD NOT PURCHASE a car from HERTZ - GO TO a reputable dealership.
Bought a car in 2019 - KAPUTT in 2020
So, there is something wrong with their cars. I purchased a car in 2019 with 40K miles - today (4/15/20, and with 75K miles on it) I started to have engine problems. Went to the dealership and they said there is nothing they can do. So, now I am stuck with a car payment and a car that has an unrepairable engine problem. Hence, I WOULD NOT PURCHASE a car from HERTZ - GO TO a reputable dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great dealer
I bought a 2018 q50 from them and had a great experience with the salesman, manager and finance department. It was a very easy transaction and I love the car.
Great dealer
I bought a 2018 q50 from them and had a great experience with the salesman, manager and finance department. It was a very easy transaction and I love the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, Ali, and Steve
As a millennial with limited car knowledge and a steady diet of tide pods, these guys made it easy for me to purchase a new used car and I’d say they gave me a “fair” deal. I highly recommend Hertz Used Auto Sales to buy used cars in Hartford, CT.
Tony, Ali, and Steve
As a millennial with limited car knowledge and a steady diet of tide pods, these guys made it easy for me to purchase a new used car and I’d say they gave me a “fair” deal. I highly recommend Hertz Used Auto Sales to buy used cars in Hartford, CT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy a used car!
My husband and I just bought our second car from Hertz Car Sales in Hartford, CT today. When buying a new car it is near impossible to know you are getting a good deal, but these cars were rental cars and had to be well maintained for people to rent them, so I trust it more than any other second hand option. We went in knowing exactly which cars we wanted from looking online. The salesmen we worked with were very courteous, and the manager went above and beyond to get us a better rate for financing. We left feeling very well cared for. I really can't say enough about how wonderful the staff we encountered were. I have recommend buying from them since the first car we bought there 2.5 years ago, but after this experience, I am even more convinced this is where anyone should look for a used car at a reasonable price.
Best place to buy a used car!
My husband and I just bought our second car from Hertz Car Sales in Hartford, CT today. When buying a new car it is near impossible to know you are getting a good deal, but these cars were rental cars and had to be well maintained for people to rent them, so I trust it more than any other second hand option. We went in knowing exactly which cars we wanted from looking online. The salesmen we worked with were very courteous, and the manager went above and beyond to get us a better rate for financing. We left feeling very well cared for. I really can't say enough about how wonderful the staff we encountered were. I have recommend buying from them since the first car we bought there 2.5 years ago, but after this experience, I am even more convinced this is where anyone should look for a used car at a reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking for used van
Immediately got Back go me after I had left a message. We were looking for a used Honda odessey and they had one on the lot...
Looking for used van
Immediately got Back go me after I had left a message. We were looking for a used Honda odessey and they had one on the lot...
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase