Discover Autos Online

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 19, 2018

    We did everything over phone and internet. i could not be more satisfied with Frank and Anthony. the trade-in was fair and purchased car i like. thanks... for your service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 2, 2017

    THIS IS DEFINATELY A 5 STAR DEALERSHIP. WE ARE SENIORS LIVING IN PEORIA AND SET UP A DATE WITH THE OWNER, FRANK PALMISANO, ON A DAY WE HAD INTENDED TO... VIEW 5 LINCOLN TOWN CARS LISTED AT VARIOUS DEALERSHIPS. DISCOVER WAS OUR FIRST STOP AND THE QUALITY AND CONDITION OF THE LINCOLN WAS IN NEW CAR SHOWROOM CONDITION AS WERE ALL THE OTHER VEHICLES FOR SALE. WE REACHED AN AGREEMENT WITH FRANK WHO WAS A PLEASURE TO DEAL WITH AND NEVER VISITED ANOTHER DEALER. I HAVE TO ADD THAT AN UNFORSEEN PROBLEM AROSE AND FRANK MADE SURE THE REPAIR WAS COMPLETED TO OUR SATISFACTION . WE RCOMMEND DISCOVER AUTO TO ANYONE LOOKING FOR A QUALITY USED VEHICLE IN EXCELLENT CONDITION .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2017

    My husband and I purchased a gorgeous Ford Expedition XL from Frank a few months ago. The truck looked flawless in the photos, and we were pleased to discover... that it was just as clean in real life! Our first impression of the dealership was that EVERY vehicle on their lot was in impeccable condition. Discover Autos had great cars in every price range too. The showroom photos they provide online are excellent and accurately depict the beautiful condition of their vehicles. Frank had been recommended to us by a friend and he was low pressure in working with us. We quickly agreed on a great price for the truck and the whole transaction, including financing, was pretty painless. There was an unforeseen issue with the truck shortly after we purchased it, but Frank was quick to resolve it for us. Not only would we recommend doing business with Discover Autos, we would purchase from them again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lisa, Congratulations and thank you for allowing Discover PreOwned Auto Sales the opportunity to assist you with your vehicle purchase! We're gl...ad to hear that you had an enjoyable purchase experience at Discover PreOwned Auto Sales! We promise to always respect your privacy and treat you fairly. Thank you again for your purchase and for leaving positive feedback on Cars.com! All the best from Discover PreOwned Auto Sales! Customer Service Manager Discover PreOwned Auto Sales 15040 N. Northsight Blvd., Suite 102 Scottsdale, AZ 85260 Tel: 480-625-0066 www.DiscoverAutosOnline.com

  • 1.0 out of 5
    October 22, 2017

    I used the automated "lowest price?" option. I never received a response or phone call. I had cash in hand ready to take home this beautiful car but... the customer service swayed my decision to pursue the deal. I have since purchased with another dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, contact name name not provided. Thank you for taking time to leave your review on Cars.com website. We do our very best to contact all potent...ial customers timely. If you didn't provide a valid telephone number and/or email will usually prevent us from contacting you timely. Also, the 2002 MINI Cooper you inquired on for $5495 sold very fast. That said, we promise to always respect your privacy and treat you fairly. All the best from Discover PreOwned Auto Sales! Customer Service Manager Discover PreOwned Auto Sales 15040 N. Northsight Blvd., Suite 102 Scottsdale, AZ 85260 Tel: 480-625-0066 www.DiscoverAutosOnline.com

  • 5.0 out of 5
    June 11, 2016

    Thank you Frank, Anthony and Roger for really trying your best to make my car experience pleasant. Bravo!! for your efforts. I greatly appreciate your... hospitality, care in understanding my values and limitations. I got the car I wanted and at the price that worked for me. That was huge. I greatly appreciate your patience as this was my first car purchase on my own. I greatly enjoyed meeting all of you. You are a great group of men with much personality and expertise, eager to help people get into the car of their dreams, which is such a relief. I highly recommend Discover Autos Online as a top quality dealer to make your car purchase. They are worth a visit!! They will work hard to gain your trust and business. Check them out!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2016

    At the age of 65, this buying experience was the simplest I've ever had. There was no prerssure at all. They made the financing worry free. They were so... accommodating that Frank offered to have Thomas deliver the car on Saturday 9 January 2016 for my wife's 46th anniversary surprise. Thomas was right on time and was she ever surprised. Thanks Frank for offering. Thomas you were super and it couldn't have been pulled off without you. I would highly recommend this dealership to anyone who is looking to purchase a vehicle. If they don't have what you are looking for, they will find it for you. I will be back for my next purchase. Thanks guys you are all super. Another satisfied customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2015

    Everyone wants, expects and deserves great customer service regardless of what type of business they are interacting with. Thus, we all are routinely treated... quite nicely by those representing a company. However, there are those rare occasions when we receive EXCEPTIONAL treatment. The kind of one-on-one personal attention that makes you want to tell others about. This is the kind of customer service you get at Discover Preowned Sales. My EXCEPTIONAL CUSTOMER SERVICE was provided by Mr. Anthony Decker. As with any person whose customer service goes beyond one's expectations Mr. Decker knows his business from top to bottom, knows your time is valuable and provides fact-based information not sales jargon. EVERYTHING about my vehicle purchase was top of the line. When you decide to purchase your next vehicle go see Anthony, Customer Service, Decker. You will not be disappointed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Bill, Thank you. As we strive to excel in our industry, we are honored to have clients like you. Look forward to working with you again soon! K...ind Regards, Anthony & Frank www.DiscoverAutosOnline.com