Have no idea why my review posted earlier was only four stars! They deserve "5" stars! Our family will be returning to purchase our third car from them... and couldn't be happier. I will never go any where else.
10/4/2014 Everything in the previous reviews is absolutely true. We arrived and were greeted immediately the cars are exactly as they are shown on the... website. We test drove at least four vehicles. You can tell that they take great time & thought into what they offer for sale. The documentation didn't just stop at the Carfax. The vehicles we looked at also had documentation from the owners on any maintenance or repairs made. Very transparent. The car my son purchased is beautiful and we were so impressed we had our other son purchase the other vehicle we test drove. Please do yourself a favor and stop in to look. I promise you will at least walk away with the understanding on how you should be treated when shopping for a used vehicle.
My experience with Swaleh Motors could not be better. They were friendly, attentive, and trustworthy. I have been telling people about them ever since... my purchase. I whole-heartedly recommend anyone seeking a vehicle pay a visit to Swaleh Motors. The entire experience was fantastic. My next vehicle purchase will be from them.
Thank you so much for your recent purchase. It was a pleasure serving you!!! Hope to see you again.
Everything in the previous reviews is absolutely true. We arrived and were greeted immediately the cars are exactly as they are shown on the website. We... test drove at least four vehicles. You can tell that they take great time & thought into what they offer for sale. The documentation didn't just stop at the Carfax. The vehicles we looked at also had documentation from the owners on any maintenance or repairs made. Very transparent. The car my son purchased is beautiful and we were so impressed we had our other son purchase the other vehicle we test drove. Please do yourself a favor and stop in to look. I promise you will at least walk away with the understanding on how you should be treated when shopping for a used vehicle. Best experience I have ever had buying a car.
The only thing we don't like about buying a truck or car is dealing with the dealer. Not in this case. For the first time in many years of buying a car... I didn't feel like someone was cheating me while buying car. I checked my truck after the purchase with an additional inspection and found the 2nd inspection to match the one from Swaleh! Nice to see a family business thriving. These guys are life proof that you can be a car dealer and be an honest person at the same time.
Our day began and ended with this incredible group of people here. Not only did they listen to what we needed and were looking for, they also checked their... entire inventory for any other vehicles that would fit our needs. Then they insisted we drive each of the vehicles numerous times to make sure we felt comfortable on the city streets and on the freeway. There was no pressure and provided car fax for vehicles we were interested in. When we made our decision they made the actual purchase so painless that we were shocked when we realized everything was done and we could just get the keys and go. But their service did not end when we left the dealership. As we were preparing to return home, we needed to fill both vehicles up and as we pulled into the gas station our older vehicle broke down. Being far from our home we did not know of any local repair shops to do the necessary repairs and on a whim we called these wonderful people back to ask if they knew of any reliable shops. Not only did they make a suggestion, they met us a the repair shop to get the keys as the shop had already closed for the day. We then returned home. The shop called us the next business day to give us an estimate. We were able to pay over the phone and the dealership even offered to pick up our truck and take it back to their place of business till we could get back to town to pick it up when repairs were done. In our mind this is going above and beyond in customer service. We intend on recommending this motor company to everyone that we know. When the time comes for our next purchase this will be where we go without a doubt!!!!!
Rusty, It was fun meeting you and your wife. Thank you so much for your visit and reviews. Enjoys your new car!!!
I love this place! It's a family owned business and Sam and Z were very kind and friendly with no pressure at all. I bought a 2006 Honda CRV that was priced... as the same amount as 2004's with even less mileage! Needless to say I did my homework before going to them :) All there cars are stored in a enclosed warehouse and thoroughly gone through from top to bottom. Also, They provide you with all documents of what was done and a carfax report. It took me 1 hour to drive away with a awesome car. Check them out you will not be sorry!
JoAnn, Thanks for your review. We appreciate it. It was a pleasure meeting you. Enjoy your new ride!!!
I have always disliked going to a car dealer because I have never felt valued by them. They ask me what I'm looking for, but rarely LISTEN and ask questions... regarding my automotive needs. Some have even disregarded what I came in for but instead wanted to show me something totally different. From the moment I walked in the door of Swaleh Motor Sales, I felt very comfortable. The first thing I noticed was this was no ordinary used car lot on a busy street. All their cars are stored inside two buildings and handled with care, located in a quiet Rocklin area. Their office is very clean. All their cars have clean CarFaxes, too. But the best thing about this dealership is their qualified and friendly sales staff. This business is family-owned and they put me at ease with the way they asked about the car I came to see. Unfortunately, the car had just sold, but they were happy to show me other alternatives and there was no pressure whatsoever during the whole process, either. They made numerous suggestions and were very knowledgeable about each car, pointing out all the features. On my first trip to Swaleh, I did not find a car I was interested in, but they took my name and number and told me they would contact me in a few days. True to their word, they called back after a few days and said they might have a lead on a car like I wanted. I received a call a few days later and they did, indeed, have what I was looking for, but also had a couple of other similar options. Fortunately, I found a great car and I was so glad that I was able to do business with this family. The buying process was very easy and I felt they really worked with me to purchase the vehicle. I highly recommend this family-owned dealership if you are looking for a great used car.
Wendy, Thanks so much for visiting our dealership. It was our pleasure serving you. Enjoy the ride!!
A warm, friendly, no pressure, transparent car buying experience...not something you hear everyday, or any day for that matter. But that's exactly what... we got when we came to Swaleh Motor Sales to look at a Nissan Xterra. It's true, they are very "dedicated to providing the ultimate automobile buying experience." We had been in the market for about four months for a quality used SUV to take on the occasional outdoor trip. Up until visiting Swaleh Motor Sales, every car we looked at was not worth our time, and especially not worth the hassle of dealing with pushy salesmen trying to sell us on vehicles that clearly had issues. So we came to Swaleh Motor Sales less than enthusiastic. That quickly changed. We were greeted warmly and calmly with genuine interest and were then shown the vehicle my husband had called about, along with another they thought we'd like. We were allowed as much time as we needed to drive and inspect the cars, compare the two vehicles, and make our decision. The help we received was useful, honest, and about as transparent as it comes. My husband and I will NOT be going anywhere else but Swaleh Motor Sales in the future when buying a used vehicle. The fantastic service we received at Swaleh Motor Sales created customers for life. Swaleh Motor Sales is family owned and operated. The company is named after them and they guard highly their reputation as honest salesmen.
I recently purchased a 2006 ford f-150 from swaleh motor sales it was the cleanest used car I have ever seen. I was shocked at how the vehicle for once... looked better than the pictures online. All the repairs done to the vehicle were also presented on car fax and by receipts. This is a great dealership that have sincere customer service and they know how to go above and beyond a used car sale
Thank You for your review, It was a pleasure serving you.