Read reviews that mention:
Service dept was just as awesome as Patrick was when we purchased our vehicle. I recommend them for price, service and after the sale continued service.
Thank you for taking the time to leave us a review, Pam! We're pleased to hear we were able to exceed your expectations.
I purchased a new vehicle in July. I was told misleading or untrue information by the sales ossociate. The associate promised to come to our home a few... days later to walk us through the cars features and swap out our new vehicle with a loaner so the hood could be replace due to a dent. We never heard fro her after driving off lot. I called the manager for follow up. The General Manager then called after my complaint he was angry, argumentative and condescending. A month later we have a car that we don’t know how to operate.
Joan, we apologize for your dissatisfaction in your recent experience. We take all negative feedback as an opportunity to learn and better ourselves i...n the future.
We came to service my 2015 Luxury C sedan. The lease is almost up so, we leased a new red 2017 sedan. From the minute we walked in the door we felt at... home. Your entire staff is wonderful. Looking forward to a snazzy new Red car! Donna
Donna - Thank you for sharing your positive experience! Thank you so much for your business!
Very nice facility with friendly, professional service.
Thank you for taking the time to leave us a review, Beth!
Called the service department because of a low tire. They said come right in. Worked right away on the tire while I waited. Found the nail and patched... the tire. All done so I could drive my car to work.
Thank you for taking the time to leave us a review, Greg! We're happy to be of service.
Went on-line and scheduled a date & time...availability was good. Showed up on time and was done within an hour and five minutes. The attendant, cashier... and service rep. were all very helpful and courteous....a great experience!!
We're happy to hear we exceeded your expectations, Tracy. Thank you!
Took my ML350 in for routine maintenance - great service!
Thanks for the high rating, Kim!
Even though a buyer of just a used vehicle, Sales Rep Elizabeth provided outstanding customer service. Highly recommend for purchase of new or used vehicle.
Thank you for the high rating, Chuck! Enjoy the new vehicle!
The Service Manager, John, is very responsive and courteous.
Thank you for taking the time to write this review, we really appreciate it!
All good, as usual. However: this is the 1st time I received a car wash with my service. I loved that, and even wondered previously why a place like Mercedes... wouldn't include car washes, as many lower level dealerships do. This is my 3rd service there, but the 1st time I received a car wash.
Thank you, Julie, for sharing your feedback with us. We are pleased to learn you had a great experience with our service department. We look forward t...o servicing you again in the future.