Mercedes-Benz of Rochester

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Reviews

Average Ratings

4.8
129 lifetime reviews.
  • Donna Cook

    We came to service my 2015 Luxury C sedan. The lease is almost up so, we leased a new red 2017 sedan. From the minute we walked in the door we fel...

    Dealer Response

    Donna - Thank you for sharing your positive experience! Thank you so much for your business!


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    We came to service my 2015 Luxury C sedan. The lease is almost up so, we leased a new red 2017 sedan. From the minute we walked in the door we felt at home. Your entire staff is wonderful. Looking forward to a snazzy new Red car! Donna

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Donna - Thank you for sharing your positive experience! Thank you so much for your business!


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  • Came all the way from Seattle...

    I came from Seattle to pick up a CPO GLA. Doing business so far away made me a bit nervous. But these guys were honest, up front, and Lloyd took g...


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    I came from Seattle to pick up a CPO GLA. Doing business so far away made me a bit nervous. But these guys were honest, up front, and Lloyd took great care of me. Good experience. Would do it again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    We get both our Benzes serviced here. They do an excellent job. The staff is friendly, knowledgeable and friendly. The facilities are excellent. ...


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    We get both our Benzes serviced here. They do an excellent job. The staff is friendly, knowledgeable and friendly. The facilities are excellent. Well done!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service review

    Fixed my sunroof, no issues. Did a great job, and as always everyone was very nice.


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    Fixed my sunroof, no issues. Did a great job, and as always everyone was very nice.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent experience at Rochester Mercedes-Benz!

    Professional, knowledgeable sales team members made buying a vehicle fast and hassle free. Excellent overall experience at the Mercedes- Benz dea...


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    Professional, knowledgeable sales team members made buying a vehicle fast and hassle free. Excellent overall experience at the Mercedes- Benz dealership in Rochester, Minnesota! Would recommend and will definitely shop with them again. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The car is mine Donna Cook wife of Preston

    We loved everyone at Mercedes. So helpful and such a busy place! I need to return and go over a few things. We have had Mercedes for many years no...

    Dealer Response

    Thank you for taking the time to write this review, we really appreciate it!


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    We loved everyone at Mercedes. So helpful and such a busy place! I need to return and go over a few things. We have had Mercedes for many years now and I love the car!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, we really appreciate it!


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  • Always exceptional service

    They provide service as you expect from a Mercedes dealer. Always prompt, professional and going the extra mile!

    Dealer Response

    What a great thing to say! We appreciate this review and you as a customer! Thanks again!


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    They provide service as you expect from a Mercedes dealer. Always prompt, professional and going the extra mile!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a great thing to say! We appreciate this review and you as a customer! Thanks again!


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  • New Car!

    I just purchased my first Mercedes! I was a bit surprised at how competitive it was with other cars of comparable type. In the end, I found this c...

    Dealer Response

    Angie, thank you for sharing your kind words with us! We pride ourselves in providing top notch service and we are happy to hear that is exactly w...


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    I just purchased my first Mercedes! I was a bit surprised at how competitive it was with other cars of comparable type. In the end, I found this car to be more pleasing, to have all the functions, quality, options, etc. that I was looking for. In addition, Patrick and the entire team at this dealer were incredible from the minute I walked in the door. They are truly client focused, extremely knowledgeable and professional. Thank you and I look forward to continuing our relationship long into the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Angie, thank you for sharing your kind words with us! We pride ourselves in providing top notch service and we are happy to hear that is exactly what you got.


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  • Fantasitic experience

    Outstanding service!!! I can not say enough how pleased I am with the service center. The staff was so friendly, responsive, and attentive. The...

    Dealer Response

    5 stars!!!! Thank you for the amazing review!


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    Outstanding service!!! I can not say enough how pleased I am with the service center. The staff was so friendly, responsive, and attentive. They provided a fantastic loaner vehicle. My vehicle was fixed and back to me quickly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    5 stars!!!! Thank you for the amazing review!


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  • December Service

    Good people to work with, friendly and attentive to details.

    Dealer Response

    5 stars!!!! Thank you for the amazing review!


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    Good people to work with, friendly and attentive to details.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    5 stars!!!! Thank you for the amazing review!


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