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Scott did a excellent job in helping me find a used car. I was pleased with how everyone was helpful in the process . Happy customer
During purchase of a new Honda Pilot was offered an extended warranty. I advised finance manager that we normally did not keep a vehicle past the regular... warranty period. He specifically stated that the extended warranty did not start until after the regular and if we traded the vehicle in we would get a full refund. Upon trading the vehicle prior to the reg warranty expiring, went to the dealer for refund. Was advised that the ext. warranty began at the time of purchase and refund would be prorated. Was told that I had been given wrong information but there was nothing they could do. Could not explain why an extended warranty would run while factory warranty was in effect. This was a very deceitful transaction.
We were in the market for a used CRV for my daughter and we found exactly what we were looking for at Howerton. We got a really nice CPO 2015 CRV at a... great price. It was pouring, so they pulled the car into their garage so we could look at it and not have to stand in the rain. Trey helped us and he was awesome. He was very helpful and knowledgeable. I dread shopping for used cars because I really don't like dealing with pushy and dishonest sales people. I was very pleasantly surprised that Trey (and the other sales people) were not pushy at all, but were very nice and easy to deal with. They seemed truly interested in making sure we got what we wanted instead of just selling us whatever they had. I will be in the market for a new car in a few years, and I will definitely be returning to John Howerton Honda even though we live 85 miles away and there are plenty of other dealer near us.
Thank you so much for the review and kind words! It was such a pleasure helping you all; we hope to see you again!
GREAT DEALERSHIP! Great staff, and awesome place to buy a new car! 5 star rating and I would recommend John Howerton Honda to everyone who needs a new... vehicle.
Charlie Bonds is awesome! One of the best sales experiences I’ve aver had in WV. He is thorough and will find the best deal for you.
I think these people are great they do great service. And fair prices
It's a great place to service your vehicle. They check it thoroughly. They have water and coffee and vending machines. They just a popcorn machine.
We have purchased our last 2 Hondas from John Howerton. Highly recommend!
I really like this place. I'm am young and trying to find my first vehicle. The friendly sales person had patience with me while i was looking around
I had several questions when i walked in but the helpful sales person answered my questions to the fullest. I was able to make the right decision.