John Howerton Honda

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 13, 2020

    I bought a Honda Pilot from this dealership and it was on a weekend and there was a gas card offered but the girl that took care of it was not there so... I was told to just come back and they would have it ready when my wife picked it up it was supposed to be $250 and when I got it it was only a $100 I called them and I was told it was only $100 and I told them that we had agreed to 250 (my fault for not getting it in writing) and they did not want to talk to me after the purchase a called and left messages but no calls back from the dealership there loss not mine have bought another Honda since then but not from this place hope they enjoyed the $150 dollars

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2020

    I just purchased my new Honda CRV at John Howerton Honda the owner Josh, his wife Brandi, and the salesman Wayne was fantastic. This wasn't the first time... I purchased a new car but this was the easiest fastest time I purchased. They went above and beyond to make this the best car buy that I've ever done. I highly recommend if looking for a new car or used this is the best place to buy. With a lifetime warranty on anything that oil touches is fantastic. Make sure you tell Josh that Lisa Chidester sent you. They'll treat you better than any car lot in Beckley.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • May 13, 2017

    We were in the market for a used CRV for my daughter and we found exactly what we were looking for at Howerton. We got a really nice CPO 2015 CRV at a... great price. It was pouring, so they pulled the car into their garage so we could look at it and not have to stand in the rain. Trey helped us and he was awesome. He was very helpful and knowledgeable. I dread shopping for used cars because I really don't like dealing with pushy and dishonest sales people. I was very pleasantly surprised that Trey (and the other sales people) were not pushy at all, but were very nice and easy to deal with. They seemed truly interested in making sure we got what we wanted instead of just selling us whatever they had. I will be in the market for a new car in a few years, and I will definitely be returning to John Howerton Honda even though we live 85 miles away and there are plenty of other dealer near us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the review and kind words! It was such a pleasure helping you all; we hope to see you again!

  • 5.0 out of 5
    January 26, 2020

    We had a horrible experience the first time. Lots of deception. However, a personal friend recommended me to work with Wayne Byrge. He made the process... night and day compared to the first time. He was very persistent, and stayed in communication over a two week process. I highly recommend speaking with Wayne Byrge.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2019

    Scott did a excellent job in helping me find a used car. I was pleased with how everyone was helpful in the process . Happy customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2019

    During purchase of a new Honda Pilot was offered an extended warranty. I advised finance manager that we normally did not keep a vehicle past the regular... warranty period. He specifically stated that the extended warranty did not start until after the regular and if we traded the vehicle in we would get a full refund. Upon trading the vehicle prior to the reg warranty expiring, went to the dealer for refund. Was advised that the ext. warranty began at the time of purchase and refund would be prorated. Was told that I had been given wrong information but there was nothing they could do. Could not explain why an extended warranty would run while factory warranty was in effect. This was a very deceitful transaction.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    GREAT DEALERSHIP! Great staff, and awesome place to buy a new car! 5 star rating and I would recommend John Howerton Honda to everyone who needs a new... vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2018

    Charlie Bonds is awesome! One of the best sales experiences I’ve aver had in WV. He is thorough and will find the best deal for you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 3, 2018

    I think these people are great they do great service. And fair prices

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 1, 2018

    It's a great place to service your vehicle. They check it thoroughly. They have water and coffee and vending machines. They just a popcorn machine.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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