John Howerton Honda

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 5, 2019

    Scott did a excellent job in helping me find a used car. I was pleased with how everyone was helpful in the process . Happy customer

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2019

    During purchase of a new Honda Pilot was offered an extended warranty. I advised finance manager that we normally did not keep a vehicle past the regular... warranty period. He specifically stated that the extended warranty did not start until after the regular and if we traded the vehicle in we would get a full refund. Upon trading the vehicle prior to the reg warranty expiring, went to the dealer for refund. Was advised that the ext. warranty began at the time of purchase and refund would be prorated. Was told that I had been given wrong information but there was nothing they could do. Could not explain why an extended warranty would run while factory warranty was in effect. This was a very deceitful transaction.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 13, 2017

    We were in the market for a used CRV for my daughter and we found exactly what we were looking for at Howerton. We got a really nice CPO 2015 CRV at a... great price. It was pouring, so they pulled the car into their garage so we could look at it and not have to stand in the rain. Trey helped us and he was awesome. He was very helpful and knowledgeable. I dread shopping for used cars because I really don't like dealing with pushy and dishonest sales people. I was very pleasantly surprised that Trey (and the other sales people) were not pushy at all, but were very nice and easy to deal with. They seemed truly interested in making sure we got what we wanted instead of just selling us whatever they had. I will be in the market for a new car in a few years, and I will definitely be returning to John Howerton Honda even though we live 85 miles away and there are plenty of other dealer near us.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review and kind words! It was such a pleasure helping you all; we hope to see you again!

  • 5.0 out of 5
    January 25, 2018

    GREAT DEALERSHIP! Great staff, and awesome place to buy a new car! 5 star rating and I would recommend John Howerton Honda to everyone who needs a new... vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2018

    Charlie Bonds is awesome! One of the best sales experiences I’ve aver had in WV. He is thorough and will find the best deal for you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2018

    I think these people are great they do great service. And fair prices

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 1, 2018

    It's a great place to service your vehicle. They check it thoroughly. They have water and coffee and vending machines. They just a popcorn machine.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 1, 2018

    We have purchased our last 2 Hondas from John Howerton. Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2017

    I really like this place. I'm am young and trying to find my first vehicle. The friendly sales person had patience with me while i was looking around

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2017

    I had several questions when i walked in but the helpful sales person answered my questions to the fullest. I was able to make the right decision.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews