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Reviews

Average Ratings

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6 lifetime reviews.

  • Bad experience

    I contacted the dealership about a vehicle for my daughter. Put money down to hold the car for a day because I was out of town on business. Even t...


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    I contacted the dealership about a vehicle for my daughter. Put money down to hold the car for a day because I was out of town on business. Even though I had money down the dealership sold it out from under me the morning of the day I was to see the car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent

    Scott Truly made the experience "Easy" He was very personable, friendly and Very professional in how he handled the entire process. If it were not...

    Dealer Response

    Dashuna, Thank you so much for taking the time to share the experience you had at Don Herring Mitsubishi Plano! I am so glad to hear that Scott ...


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    Scott Truly made the experience "Easy" He was very personable, friendly and Very professional in how he handled the entire process. If it were not for his easy-going personality, I think this process would have been definitely more tedious and frustrating. Scott did a great job listening to the customer and trying to fulfill my needs for a purchase. I would definitely return to or refer a friend to Scott At Don Herring Mitsubishi Plano. Thanks to Scott for all your help!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dashuna, Thank you so much for taking the time to share the experience you had at Don Herring Mitsubishi Plano! I am so glad to hear that Scott made it "Easy" for you! We are here for you throughout your ownership experience, so please let me know if there is every a question we can answer or anything else we may be able to assist you with. Best, Sherri Herring Hawkins sherrih@donherring.com


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  • Wonderful

    Fine, I guess. I don't buy new cars very often so I don't have current knowledge about how other dealerships operate. Car runs great; outstanding ...

    Dealer Response

    Richard, Congratulations on your new car! I imagine the great gas mileage helps! We sure do appreciate your business. If there is anything we...


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    Fine, I guess. I don't buy new cars very often so I don't have current knowledge about how other dealerships operate. Car runs great; outstanding gas mileage.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Richard, Congratulations on your new car! I imagine the great gas mileage helps! We sure do appreciate your business. If there is anything we can assist you with in the future please let me know. Best, Sherri Herring Hawkins


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  • Satisfied Customer

    I enjoyed my experience with Don Herring Auto. Mike introduced himself and asked questions that lead to two cars that i could be interested in. Th...

    Dealer Response

    Congratulations on your new car! Thank you so much for sharing the service you received at Don Herring Mitsubishi. We strive to exceed our custo...


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    I enjoyed my experience with Don Herring Auto. Mike introduced himself and asked questions that lead to two cars that i could be interested in. These two cars were Kias and I was not a big fan of the brand, but Mike showed me that Kias are just as good as any other car company. I went back to Don Herring to apply for a loan for the Kia, and I brought my grandmother with me to be a co-signer. But the financial department was able to get me the loan in my name with no cosigner. I was able to leave Don Herring with a car, a low monthly payment, and feeling successful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new car! Thank you so much for sharing the service you received at Don Herring Mitsubishi. We strive to exceed our customers expectations, not only during the purchase of the vehicle but throughout your entire ownership experience! If there is anything we can ever improve on we want to hear that too! Please let me know if there is anything we can assist you with in the future. Best, Sherri Herring Hawkins


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  • wonderful

    New years eve called mike and relayed to him what I was looking for including price by 6 pm that evening I was signing papers and doing the routin...

    Dealer Response

    Thanks so much for taking the time to share how happy you were with Mike and Don Herring Mitsubishi! Congratulations on your new car! We strive ...


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    New years eve called mike and relayed to him what I was looking for including price by 6 pm that evening I was signing papers and doing the routine check on the vehicle and additional information it was a very pleasant experience! Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for taking the time to share how happy you were with Mike and Don Herring Mitsubishi! Congratulations on your new car! We strive to exceed your expectations throughout your entire ownership experience. Please let me know if we ever fall short of that. Best, Sherri Herring Hawkins sherrih@donherirng.com


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  • Great Sales experience

    Had an appointment with Gillian, she greeted me stayed past time for her to leave. No pressure. I could not live with the first time. She came bac...

    Dealer Response

    Ms. Hodge, Congratulations on your new car! I will be sure and pass your kind words on to Gillian and her managers. Our mission is to exceed our...


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    Had an appointment with Gillian, she greeted me stayed past time for her to leave. No pressure. I could not live with the first time. She came back with another offer for an LE instead of an LS; showed me the difference. Loved the car. Finance was great and did not try to sell me add on's. I signed the paper. A few days later I received a call telling me they had a better deal and requested that I come by. Never had that happen before. They all seemed to remember me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ms. Hodge, Congratulations on your new car! I will be sure and pass your kind words on to Gillian and her managers. Our mission is to exceed our customers expectations not only during the purchase, but throughout the entire ownership experience. As hard as we work at it, we are still human. If at any time you see something that we can improve upon, please let us know. Best, Sherri Herring Hawkins sherrih@donherring.com


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