The Car Lot Online

2.0 out of 5 2.0

Reviews

2.0 out of 5 2.0
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    February 24, 2019

    Sold a vehicle that had a cracked frame. Stuck with the payments and unusable vehicle. Does not work with you for a solution and stopped returning phone... calls.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 21, 2019

    Bought a 2004 Jeep Grand Cherokee paid 5000 cash needed A radiator, thermostat ,brakes, rotors , tires a muffler , the 4 wheel drive clicks so there is... something wrong there and it’s back at shop again cause the serpentine belt broke couldn’t have found a worse vehicle or dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 2, 2017

    Highly recommend this place for used car purchase!! Friendly, honest and they didn't jerk me around. I told them my budget and they worked with me. They... listened! Really made my car buying experience a good one!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2018

    Very good customer service, great vehicles, you wont be disappointed! The salesman is very knowledgeable, all the staff is very friendly. I had a hard... time choosing which vehicle i wanted!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 8, 2018

    Didn’t know a thing about the vehicle. Lights were on. Maintenance was needed. Car was a wreck. Wasted a lot of time to go out there and see it for it... to be broken and ripped apart.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 12, 2017

    Went here looking for a car. Nick the salesman was great and helpful. I ended up finding the car I wanted elsewhere, but I'll be by here next time I'm... in the market.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your consideration. We sincerely hope next time around we can earn your business!

  • 5.0 out of 5
    August 9, 2017

    Brandon was absolutely amazing in helping my husband and I purchase our Yukon. He worked with us in every way! Thank you Brandon. I love my truck!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Glad we can help! Thank you for your business!

  • 5.0 out of 5
    May 2, 2017

    This is the best place to by a car. Don was excellent. I was at every dealer in Scranton area and Bill was the only one that treated me like a real person.... And, he was the only one that got me approved. I will tell everyone I know to go there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    When we say we can get you approved, we mean it! Thank you for your business! Contact us with any of your future automotive needs.

  • 5.0 out of 5
    April 3, 2017

    they found me the car of my dreams for the best price

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad we helped you find that perfect vehicle at a price you can afford. Thank you for your business!

  • 5.0 out of 5
    April 3, 2017

    Purchased a truck from The Carlot Online. From the point that I was greeted and through the entire process, it was quick and painless. There was no pressure... from any person on their staff. The finance guy even took the time to explain my credit report to me and told me how to quickly increase my score. No one at any other dealership ever took the time to do that. I will encourage my family and friends to go there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad we can show that we are truly here to help. Thank you for your business!

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