Reviews

Average Ratings

4.9
1712 lifetime reviews. Includes reviews of Sunset Ford St. Louis from DealerRater.com
  • Sable car

    Well the location is great and service has been wonderful each time i've come including when I bought car.

    Dealer Response

    It is great to hear from a loyal customer! Pleas let us know if there is anything else we can help you with. Take care, James K. Heutel, Preside...


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    Well the location is great and service has been wonderful each time i've come including when I bought car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear from a loyal customer! Pleas let us know if there is anything else we can help you with. Take care, James K. Heutel, President jkheutel@sunset-ford.com


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  • easy going salesman, all went smooth.
    September 21, 2017

    Working with Jim was easy and fast.I would recommend Jim to my family and friends for their next vehicle purchases. Paperwork was ready when my wi...

    Sunset Ford

    Thank you so much for leaving us an outstanding review! We couldn't be happier to hear that Jim and the team made your visit with us outstanding, ...


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    Working with Jim was easy and fast.I would recommend Jim to my family and friends for their next vehicle purchases. Paperwork was ready when my wife and i got there that was a time saver.

    Does recommend this dealer
    Sunset Ford

    Thank you so much for leaving us an outstanding review! We couldn't be happier to hear that Jim and the team made your visit with us outstanding, and we truly appreciate your business. We hope to have the chance to work with you again, come back and see us!


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  • Good service and attention to customer.
    September 19, 2017

    I knew what truck I wanted when I came in to Sunset Ford and they got it around to drive fast. The amount of time to get the vehicle bought and p...

    Sunset Ford

    Congratulations on the purchase of your new truck! It was wonderful working with you and we can't thank you enough for your business. We wish you ...


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    I knew what truck I wanted when I came in to Sunset Ford and they got it around to drive fast. The amount of time to get the vehicle bought and papers filled out was good.

    Does recommend this dealer
    Sunset Ford

    Congratulations on the purchase of your new truck! It was wonderful working with you and we can't thank you enough for your business. We wish you all the best and hope to work with you again!


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  • Vehicle purchase
    September 18, 2017

    The process was relaxed, no high pressure sale. We sat down and worked out a fair deal. There were a couple of issues that needed attention and Ba...

    Sunset Ford

    Thank you for sharing this with us! We truly appreciate your business and recommendation, and we couldn't be happier to hear about your experience...


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    The process was relaxed, no high pressure sale. We sat down and worked out a fair deal. There were a couple of issues that needed attention and Bach took care of them. I would recommend Bach at SunSet to anyone

    Does recommend this dealer
    Sunset Ford

    Thank you for sharing this with us! We truly appreciate your business and recommendation, and we couldn't be happier to hear about your experience with us. It was a pleasure having you here, come back and see us again!


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  • great experience
    September 16, 2017

    It was a great experience working with Dan Dopuch. He went through everything and answered all our questions. He even got my wife I-phone connecte...

    Sunset Ford

    Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!


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    It was a great experience working with Dan Dopuch. He went through everything and answered all our questions. He even got my wife I-phone connected. He did a great job.

    Does recommend this dealer
    Sunset Ford

    Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!


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  • An Easy Purchase
    September 13, 2017

    I went in knowing exactly what cars I wanted to see..No one tried to talk me into something else...The process went very smoothly from beginning t...

    Sunset Ford

    Thank you for sharing your experience with us, Lisa! It was truly a pleasure working with you and we hope you enjoy your vehicle for many years. W...


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    I went in knowing exactly what cars I wanted to see..No one tried to talk me into something else...The process went very smoothly from beginning to end...They even returned my car rental for me...In and out within 2.5 hours...

    Does recommend this dealer
    Sunset Ford

    Thank you for sharing your experience with us, Lisa! It was truly a pleasure working with you and we hope you enjoy your vehicle for many years. We wish you all the best and we are here for any future needs, come back and see us!


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  • Great Service
    September 9, 2017

    I have to say, buying my Ford Escape from Sunset Ford was most pleasurable. I was most impressed by the cleanliness of the premises and the especi...

    Sunset Ford

    Thank you so much for your kind words and recommendation! It was such a pleasure working with you and we hope you enjoy your new Escape. We look f...


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    I have to say, buying my Ford Escape from Sunset Ford was most pleasurable. I was most impressed by the cleanliness of the premises and the especially by the knowledge and understanding of my needs by sales person Jim Wagstaff. I will definitely recommend Sunset Ford to my family and friends.

    Does recommend this dealer
    Sunset Ford

    Thank you so much for your kind words and recommendation! It was such a pleasure working with you and we hope you enjoy your new Escape. We look forward to working with you in the future.


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  • Impressive in every way
    September 9, 2017

    First, you should know - I hate buying cars. The drama, the games, the whole process. And I just moved here and had no history with any dealership...

    Sunset Ford

    Thank you, Jan, and congratulations on your new car. It was such a pleasure working with you and we couldn't be happier to hear that Jim made it a...


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    First, you should know - I hate buying cars. The drama, the games, the whole process. And I just moved here and had no history with any dealership, no recommendations to go by. So when I saw a Pontiac with low miles and knew I had to have it, I wasn't relishing having to make the actual deal. Lucky for me, turned out the car was at Sunset Ford and it was the easiest purchase I ever made. Jim Wagstaff was a total joy to work with! He made everything simple, starting with a really decent test drive (not the two-mile around the block kind), answered all my questions, and got me the trade-in price I wanted. Sunset offers a lifetime warranty on engine/powertrain/transmission, something I've never seen any dealership offer. As a passionate fan of Pontiac (this is my 4th) I couldn't be happier.to make this deal! Thank you, Jim!! Now on to finance. I was pre-qualified by my bank but their process was slow because of the holiday weekend. Jim took me to Jason in Sunset's finance dept. and he was able to beat the bank's interest rate by .5%. He offered me options on extended warranties (there were a few to choose from) and explained each. No pressure, no telling horror stories of what's going to happen if you don't have it, etc. Just straight business and again, a real pleasure to work with. I couldn't be happier with the whole experience. I know this is long but there's more to tell. I had a piece of trim come loose after picking the car up yesterday, took it back this morning and Jim and Perry had it taken care of quickly, no hassle. Late this afternoon I got a call from the finance manager, Treff, and he tells me he's found an even better interest rate, would I like to stop back and redo the paperwork to take advantage? WHO DOES THAT?? LOL Of course, I went back and Jason and Treff did the paperwork and now I'm saving a full point on interest over the life of the loan. That is truly taking care of the customer. I have never had an experience like this buying a car and I will never go anywhere else in the future. I recommend anyone looking for a car to go and talk to Jim and the Sunset team. THANKS, GENTLEMEN! PS Jason even called me after I left to let me know the time of the Cards game tomorrow had changed from 12:05 to 6:15. How nice is that? And the tickets? I put my business card in their drawing box and won 2 seats behind home plate with valet parking pass. Cards fans will understand it's like winning the lottery! Sunset, you've made my weekend!

    Does recommend this dealer
    Sunset Ford

    Thank you, Jan, and congratulations on your new car. It was such a pleasure working with you and we couldn't be happier to hear that Jim made it am easy shopping experience. We truly appreciate your business and hope to have you back again.


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  • Son's first car
    September 8, 2017

    Couldn't have been a more pleasant experience. Bach was very friendly hand helpful. I would definitely recommend a visit from anyone who is in the...

    Sunset Ford

    Thank you for the recommendation! It was wonderful working with you and we hope to have you back again. Thanks for choosing Sunset Ford!


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    Couldn't have been a more pleasant experience. Bach was very friendly hand helpful. I would definitely recommend a visit from anyone who is in the market for a used vehicle.

    Does recommend this dealer
    Sunset Ford

    Thank you for the recommendation! It was wonderful working with you and we hope to have you back again. Thanks for choosing Sunset Ford!


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  • Fast, informative and helpful
    September 7, 2017

    I came in last weekend with my father and grandfather who had been helped by Tim a few months back and he helped me as well. We were able to find ...

    Sunset Ford

    Congratulations on your new car! We are so happy to hear that Tim was able to help you and your family, and we appreciate you giving us the chance...


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    I came in last weekend with my father and grandfather who had been helped by Tim a few months back and he helped me as well. We were able to find the right car for me and Tim was extremely helpful in doing so.

    Does recommend this dealer
    Sunset Ford

    Congratulations on your new car! We are so happy to hear that Tim was able to help you and your family, and we appreciate you giving us the chance to earn your business. Thank you for choosing Sunset Ford, come back and see us again!


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