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Reviews

Average Ratings

4.8
1514 lifetime reviews. Includes reviews of Sunset Ford St. Louis from DealerRater.com
  • Sable car

    Well the location is great and service has been wonderful each time i've come including when I bought car.

    Dealer Response

    It is great to hear from a loyal customer! Pleas let us know if there is anything else we can help you with. Take care, James K. Heutel, Preside...


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    Well the location is great and service has been wonderful each time i've come including when I bought car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear from a loyal customer! Pleas let us know if there is anything else we can help you with. Take care, James K. Heutel, President jkheutel@sunset-ford.com


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  • Great experience from start to finish!
    March 24, 2017

    We ordered our 2017 Raptor from Sunset ford and Tim made sure that we were taken care of from start to the finish. He was very knowledgeable about...


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    We ordered our 2017 Raptor from Sunset ford and Tim made sure that we were taken care of from start to the finish. He was very knowledgeable about the vehicle that hasn???t even hit the show rooms yet. He kept us up to date on all the progress with the truck and he was always quick to respond. And finally, when the truck arrived at the dealership, he made sure that our paper work was done quick and efficient. Thanks a lot Tim and Sunset ford!

    Does recommend this dealer

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  • Great Buying Experience!
    March 23, 2017

    Thank you so much for all your help Sam! You were so nice to my wife with her car buying. She had a wonderful experience. We will be back to purch...

    Sunset Ford

    Thank you so much for sharing this! It is always our goal to make car buying a simple and easy process, and we are so happy to hear that Sam made ...


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    Thank you so much for all your help Sam! You were so nice to my wife with her car buying. She had a wonderful experience. We will be back to purchase more cars in the future. Thank you for treating her with great customer service. I appreciate the honesty and service.

    Does recommend this dealer
    Sunset Ford

    Thank you so much for sharing this! It is always our goal to make car buying a simple and easy process, and we are so happy to hear that Sam made your wife's experience outstanding. We truly enjoyed having her here and helping her find the perfect vehicle. Thank you both for choosing Sunset Ford, we look forward to having you back again. We wish you all the best!


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  • Quick and easy
    March 21, 2017

    My son and I walked on the lot and Keith came right out. I told him what I was looking at and he got the keys for a test drive. I appreciated the...

    Sunset Ford

    This is wonderful to hear, thank you so much for sharing. It is always our team's goal to help each customer find the perfect vehicle and we want ...


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    My son and I walked on the lot and Keith came right out. I told him what I was looking at and he got the keys for a test drive. I appreciated the information he shared with me and the easy of making the transaction. Keith is a great Dealer as he listens to the customer and doesn't try to make the sale something that I didn't want. My son said it was the best car purchase he had experienced. I will be back!

    Does recommend this dealer
    Sunset Ford

    This is wonderful to hear, thank you so much for sharing. It is always our team's goal to help each customer find the perfect vehicle and we want the car buying process to be as simple as possible. We are so pleased that Keith did that for you and we truly appreciate your positive feedback for him. Thank you so much for giving us the chance to earn your business, we enjoyed working with you and your son. Our team is here for any future needs or question, please come back and see us again in the future. Enjoy your new car!


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  • Patient and thorough
    March 20, 2017

    I was recently rear ended and now had a totalled vehicle. While I was not in a huge rush to replace my car I did not want spend an enormous amoun...

    Sunset Ford

    Thank you so much for taking the time to share this with us. While getting in an accident and searching for a new car is no fun, we are so happy t...


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    I was recently rear ended and now had a totalled vehicle. While I was not in a huge rush to replace my car I did not want spend an enormous amount of time searching and researching. Dan took the time and explained what I needed to know and moved quickly through what I already comprehended. I appreciate my time not getting wasted. Straight forward, to the point and thorough. Kudos to the team for searching and finding the car I wanted after I communicated my specs. Another dealership told me to look for myself and give them a call when I found what I wanted. JIm Mitchell found what I wanted and Dan made the transaction no hassle. Thanks

    Does recommend this dealer
    Sunset Ford

    Thank you so much for taking the time to share this with us. While getting in an accident and searching for a new car is no fun, we are so happy to hear that our team guided you through the process and provided you with the service you deserved. Our team wishes you many happy, safe miles. Thank you for choosing Sunset Ford, come back and see us.


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  • Friendly & Professional
    March 19, 2017

    Outstanding service, professionalism and friendliness from Keith. This is our second purchase and we wouldn't go any where else. Keith doesn't p...

    Sunset Ford

    Hey Donald, we truly appreciate the great feedback! Our team always enjoys working with you and it is great to hear that Keith made your experienc...


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    Outstanding service, professionalism and friendliness from Keith. This is our second purchase and we wouldn't go any where else. Keith doesn't play gimmicks with the client. Great customer service!

    Does recommend this dealer
    Sunset Ford

    Hey Donald, we truly appreciate the great feedback! Our team always enjoys working with you and it is great to hear that Keith made your experiences outstanding. Thank you for choosing Sunset Ford, it is such a pleasure having you in the family. We hope to work with you again in the future!


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  • Thank you Jim!
    March 18, 2017

    My husband and I had come out to look at an edge when Jim greeted us at the door with a smile! We ended up buying the first one we drove! Jim made...


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    My husband and I had come out to look at an edge when Jim greeted us at the door with a smile! We ended up buying the first one we drove! Jim made our first car buying experience so easy and So enjoyable! He made sure we had all the information we could on the vehicle! The edge we had selected had not gone through the shop and since it was Saturday he made sure it was done by the time we had signed the papers! Thank you Jim! We will be back for all future vehicles!!

    Does recommend this dealer

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  • Great place to buy a car
    March 17, 2017

    Sunset ford is the place to go if you need a car. They make it simple and hassle free. They give great trade in values and the warrenties they off...

    Sunset Ford

    We truly appreciate your outstanding review and we can't thank you enough for your repeat business. It is always our goal to make car buying stres...


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    Sunset ford is the place to go if you need a car. They make it simple and hassle free. They give great trade in values and the warrenties they offer can't be beat. I have bought two cars there in the past 6 months and I couldn't be happier with the experiences. Sam Martin in the used car dept does a great job.

    Does recommend this dealer
    Sunset Ford

    We truly appreciate your outstanding review and we can't thank you enough for your repeat business. It is always our goal to make car buying stress free and simple for our customers, and it is great to hear that Sam and the team did that for you. We truly enjoyed working with you and we hope to have the chance to work with you again in the future. Enjoy your new car!


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  • What great guys!
    March 16, 2017

    Tim was instrumental in getting us exactly what we wanted in our new truck. In fact, he got us what we didn't even know we wanted! He could have...

    Sunset Ford

    Congratulations on your new truck! Our team truly appreciated you taking the time to leave us a review and we can't thank you enough for your busi...


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    Tim was instrumental in getting us exactly what we wanted in our new truck. In fact, he got us what we didn't even know we wanted! He could have sold us a truck that was "almost" what we wanted but he didn't rush into the sale. He put in the extra work and found us the perfect truck - we love it! He is quick to communicate with us, answer our questions and to keep us informed during the whole process. This is the second truck we've leased from him and I'm sure it won't be the last! Treff was a really nice guy to work with. He patiently answered all of our questions despite it being very close to closing time. He had such a calm and patient presence that it made making a major purchase a much less stressful experience. I wouldn't only work with him again, I would request him. Super guy!

    Does recommend this dealer
    Sunset Ford

    Congratulations on your new truck! Our team truly appreciated you taking the time to leave us a review and we can't thank you enough for your business. It is wonderful to hear that our team provided you with the service you deserved. We wish you all the best and we hope to work with you again!


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  • Randy made things QUICK & EASY
    March 15, 2017

    Randy was extremely friendly and worked with my husband prior to me due to my schedule and when I was able to see the car it was clean and ready t...

    Sunset Ford

    Thank you so much for sharing this with us! Our team truly enjoyed working with your family and we are so pleased to hear that Randy provided you ...


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    Randy was extremely friendly and worked with my husband prior to me due to my schedule and when I was able to see the car it was clean and ready to go. Thank you Randy for being so efficient and great to work with!!!

    Does recommend this dealer
    Sunset Ford

    Thank you so much for sharing this with us! Our team truly enjoyed working with your family and we are so pleased to hear that Randy provided you with the 5-star service you deserved. Thank you for choosing Sunset Ford, come back and see us again!


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