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Reviews

Average Ratings

4.8
474 lifetime reviews.
  • Good Service Despite a problem

    Jose was good to work with. I had a problem with a factory defect after purchasing the car. Jose and Randy helped to ensure it was handled quickly...


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    Jose was good to work with. I had a problem with a factory defect after purchasing the car. Jose and Randy helped to ensure it was handled quickly. They sent the vehicle in to get re painted. When it came back it had a cracked rear tail light protector. That was then fixed. I appreciated how well the staff communicated with me throughout the process. Turned a negative into a positive

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service; friendly environment!

    Everyone was courteous and attentive. Very friendly environment. David was very helpful and knowledgeable. Very responsive to my needs. When w...


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    Everyone was courteous and attentive. Very friendly environment. David was very helpful and knowledgeable. Very responsive to my needs. When we returned a second time without notice he remembered us and everything that we were looking for. He really took the time with us when we picked up the car and followed up in a timely matter.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    I appreciated the curtesy and professionalism of the service rep who took care of my needs. The waiting area was a clean and comfortable environme...


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    I appreciated the curtesy and professionalism of the service rep who took care of my needs. The waiting area was a clean and comfortable environment with complementary wifi, allowing me to stay in touch with my business activities while waiting.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Fast service; reliable, friendly and knowledgable Service Manager. Comfortable waiting room with good amenities. Great selection of vehicles to pe...


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    Fast service; reliable, friendly and knowledgable Service Manager. Comfortable waiting room with good amenities. Great selection of vehicles to peruse while you're waiting.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fox Ford Chicago

    Dealership - State of the art, clean, welcoming, large selection, and appreciated that Lincolns were inside especially since it was raining. Servi...


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    Dealership - State of the art, clean, welcoming, large selection, and appreciated that Lincolns were inside especially since it was raining. Service - Jake Lambert was great as a sales rep. Not pushy at all, very knowledgeable and informative. Felt comfortable with him and his knowledge of the product both on lease terms as well as the vehicle itself. Friendly and helpful Finance department as well as Management.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service.

    Quick service. People are so nice and knowledgeable. They have answers to your questions. And give you info needed. They have great hours as well.


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    Quick service. People are so nice and knowledgeable. They have answers to your questions. And give you info needed. They have great hours as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great car buying experience

    Very fair purchase price and deal negotiation. I felt comfortable during the whole process and well-treated. I also really appreciate it the amoun...


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    Very fair purchase price and deal negotiation. I felt comfortable during the whole process and well-treated. I also really appreciate it the amount of time that was spent explaining the process and buying options.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great new building, well organized.

    People took the time to answer all my questions. I did not feel rushed or pressured at any point during the buying process, and tons of cars to ch...


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    People took the time to answer all my questions. I did not feel rushed or pressured at any point during the buying process, and tons of cars to chose from.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome customer service, great car selection

    The customer service is on point. I took my car in for an oil change but they also went above and beyond by cleaning and vacuuming it. My car look...


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    The customer service is on point. I took my car in for an oil change but they also went above and beyond by cleaning and vacuuming it. My car looks spotless, great job!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience

    Sebastian was the Sale Representative who helped me with the car buying process. He made my experience at the dealer very smoothe and did the best...


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    Sebastian was the Sale Representative who helped me with the car buying process. He made my experience at the dealer very smoothe and did the best he was able to in order for me to get approved for the car I wanted. Great customer service and made me feel very comfortable during my visits here at Fox Ford! Bill also helped me with the financing process and did a very good job with staying within my budget and explaining all the paper work in detail!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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