Baxter Chrysler Dodge Jeep Ram Bellevue

New 866-335-6158 Dealer Website
Used 866-736-8164 Email Dealer
Service 866-503-5957

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Reviews

Average Ratings

4.5
74 lifetime reviews.
  • Troy Sterba is the best Sales Representative ever!

    My wife and I were looking for a used car and stopped by Performance to check out a few options. Unfortunately, the car that we wanted was sold by...

    Dealer Response

    Thank you for taking a few minutes to share your satisfaction working with our team here at Performance CJDR of Bellevue. We take pride in our cus...


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    My wife and I were looking for a used car and stopped by Performance to check out a few options. Unfortunately, the car that we wanted was sold by the time we arrived, but Troy Sterba continued to help us find a vehicle that suited us. He was incredibly personable, caring, and not overbearing. He worked around our work schedules, contacted us the way we asked, and was constantly on the lookout to help us find a car that suited us. I cannot express enough how helpful and sincere Troy is with his customers. I highly recommend him to anyone looking for a new or used car and a great, personalized buying experience. Thanks Troy!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking a few minutes to share your satisfaction working with our team here at Performance CJDR of Bellevue. We take pride in our customer services and I am pleased to hear that we were able to make your car shopping experience both pleasant and easy for you. Let us know if there's anything we can do to help you with future sales or service needs you might have. Thank you, Brandon Johnson, General Sales Manager.


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  • Baxter of Bellevue

    Calvin Nielsen sold me my first new car. It was a great buying experience and I'm definitely happy with my purchase. I'd recommend Baxter of Belle...


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    Calvin Nielsen sold me my first new car. It was a great buying experience and I'm definitely happy with my purchase. I'd recommend Baxter of Bellevue to anyone searching to find a new/used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Top notch!

    I bought my brand new Chrysler 200 Limited from Baxter cdjr in Bellevue Nebraska and couldn't be happier. the staff is top notch and genuinely car...

    Dealer Response

    Thank you for the great review, Charlie! Enjoy your new vehicle!


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    I bought my brand new Chrysler 200 Limited from Baxter cdjr in Bellevue Nebraska and couldn't be happier. the staff is top notch and genuinely care about their customers. The first salesman Quincy was very polite and thorough, he made sure I knew all the options available to me and made sure I had all my questions answered. The manager Randall checked in with me before my appointment and during the process he introduced himself. John one the finance members made everything so easy. The GM was excellent. Entroduce himself in the beginning of the process and followed up at the end to ensure all my questions were answered and to make sure my experience was nothing but smooth and pleasant. I will definitely be back in the future and would recommend anyone to do buisiness with them. 2 thumbs up.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Charlie! Enjoy your new vehicle!


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  • Damone Gilmore was awesome

    Was my first time making a car purchase in years and Damone made it so simple. I felt comfortable speaking to him snd knew he was knowlegeable a...

    Dealer Response

    We're glad your first experience back in the car buying game was a positive one. Please don't hesitate to call us with any questions. Enjoy your n...


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    Was my first time making a car purchase in years and Damone made it so simple. I felt comfortable speaking to him snd knew he was knowlegeable about inventory and policies by his demeanor. Will definitely send referrels to baxter.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad your first experience back in the car buying game was a positive one. Please don't hesitate to call us with any questions. Enjoy your new vehicle and thank you for your recommendations!


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  • Damone Gilmore is the best!

    Damone Gilmore is by far the best salesman I've come across. He went above and beyond to get me the car I wanted at the price within my budget. If...

    Dealer Response

    We're glad Damone was so great to work with! Thank you for your great review and recommendation.


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    Damone Gilmore is by far the best salesman I've come across. He went above and beyond to get me the car I wanted at the price within my budget. If your looking for a car, he's the guy to go to...believe me you won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad Damone was so great to work with! Thank you for your great review and recommendation.


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  • GREAT SERVICE!

    Damone Gilmore was wonderful to work with. He was patient and an exciting sales representative to work with. He helped me pick out my brand new Ba...

    Dealer Response

    Congrats on the new 200! Thanks for the great review!


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    Damone Gilmore was wonderful to work with. He was patient and an exciting sales representative to work with. He helped me pick out my brand new Baby boy Morocco who is a Chrysler 200 2016! Thank you Baxter & Thank you Damone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congrats on the new 200! Thanks for the great review!


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  • Damon Gilmore rocks!

    Damon Gilmore was a fantastic salesperson. He worked to get me the deal I wanted with the features I wanted!


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    Damon Gilmore was a fantastic salesperson. He worked to get me the deal I wanted with the features I wanted!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 3rd car bought by me. (My husband works there)

    I love buying from there. The Sales people are all very nice, and the facility is really clean. My review may be biased because my husband works t...

    Dealer Response

    It's great to hear that you love shopping at Baxter Chrysler Dodge Jeep Ram Bellevue! We do appreciate you review, thank you.


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    I love buying from there. The Sales people are all very nice, and the facility is really clean. My review may be biased because my husband works there so take it with a grain of salt, but I extend an invitation out to you to see for yourself.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It's great to hear that you love shopping at Baxter Chrysler Dodge Jeep Ram Bellevue! We do appreciate you review, thank you.


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  • Terrible customer service!!

    I have gone to them twice, each time they haven't fixed the problem so I have had to take it to a different Jeep dealership. I have never had such...

    Dealer Response

    I am sorry about your experiences at our dealership. I would like to hear more about your specific situation and figure out what happened with you...


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    I have gone to them twice, each time they haven't fixed the problem so I have had to take it to a different Jeep dealership. I have never had such poor customer service. I wouldn't recommend this place to anyone.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry about your experiences at our dealership. I would like to hear more about your specific situation and figure out what happened with your vehicle. At your earliest convenience, please give me a call at 402-934-2886. Brendan Holbein, General Manager


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  • Worse experience.

    This will be a long review but if you are looking at this dealer id take the time to read it. We will start with the beginning of this crap show. ...

    Dealer Response

    I want to apologize about all of the difficulties you had getting your new car licensed. Thank you for bringing this to my attention as it allows ...


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    This will be a long review but if you are looking at this dealer id take the time to read it. We will start with the beginning of this crap show. I got on line to look for a new car because my job requires a dependable car and my old one was far from dependable so I went to their site where I found a great car for an even greater price. So I emailed them telling them I was interested in it and asked if I could be preapproved they insisted that I was I told them to make sure because I live 4 hours away and I didn't want to drive 4 hours to not be approved they assured I was, I asked them what all I needed to bring and the guy I had been talking to said payroll stubs, my social security card and an ID got there, my boyfriend and I arrived there test drove the car I had been looking at for a week praying I could afford the payments. As we sit down to do paper work one of the managers told me that I wasn't preapproved and I could get the car with out a consigner the only other person with me was my boyfriend having to much pride to beg my boyfriend to consign with me on a car I felt mad and a little bit upset because I wouldn't be getting a car well he offered and we signed the papers took home the car I had been wanting. 2 weeks later we go to license the sucker only to find out we couldn't because they didn't send it yet we call to find out what was the hold up only to open us to the nightmare we are currently trying to end. They told us that something wasn't done yet. We bugged them for a week getting nothing but answering machines finally we got ahold of a manager to find out our sales man didn't have us sign all the paper work.... And they would send it out tomorrow a week later still no paper work (our temp tags are up and our car is no longer leagal leaving me carless and depending and a friend to bring me to and from work) my boyfriend calls up to tell them that they need to have someone drive down here so we can fix this giant screw us they made and that they needed to come by 11 am because we both work late they agreed only to call us they next morning saying they can't make so early is so we call in to work so that this paper work figured out. We got it all signed and we called to see if they have the title ready to find out THEY DONT EVEN HAVE THE TITLE!! We called them up telling them they need to fix what ever is going on because here in the next week we have to make a car payment got a car we 1: can drive because of them 2:don't have a title to 3:don't have licenses Keep in mind by this time we are both mad. The manager then cursed at us saying we needed to calm the *bleep* down and this stuff happens all the time and that we have no choice but to make the car payment And that they would call us in an hour for an update on our title. Well that "hour" took 24 hours. so if you are looking for a dealer that is not a giant joke and you want professional help, seek your business elsewhere. Thanks for reading.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I want to apologize about all of the difficulties you had getting your new car licensed. Thank you for bringing this to my attention as it allows us to improve and change our processes internally. I am sorry we have lost your trust and I would love the opportunity to discuss this situation with you and figure out how to make things right. At your earliest convenience, please call me at 402-934-2886. Best Ed Fisher, General Sales Manager


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