Reedman-Toll Chrysler Dodge Jeep Ram of Jenkintown

Thank you. Your email has been sent to the dealer.

Share 
Sales Closed
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 7:30 AM - 4:30 PM
Sun Closed
{{currentIndex + 1}} of 10 Video

Reviews

4.5
74 lifetime reviews.
  • A1 service

    Would highly recommend for buying your new Jeep and services


    Show Full Review

    Would highly recommend for buying your new Jeep and services

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst Buying Experience Ever

    I have purchased many cars in my lifetime, and it is never a pleasant experience. However, I have to say that this was one of the WORST experienc...


    Show Full Review

    I have purchased many cars in my lifetime, and it is never a pleasant experience. However, I have to say that this was one of the WORST experiences I have ever had. I have nothing but good things to say about the original sales representative who assisted us. Vaughn was attentive and knowledgeable and not afraid to ask for help if he didn't know the answers. It was the financial Manager Tony that really rubbed me the wrong way. We were there over 3 hours the first day. We clearly wanted to purchase the vehicle - offered to provide information so they could run our credit but he said 'no, I trust you'. It took him FOREVER to come back to us with numbers. He also never asked for the insurance card or registration for the vehicles we were trading in - which were offered at the time we were sitting there. After an exhausting 3+ hours dealing with obnoxious Tony (he was the only one available, they were shorthanded that day...hmmmmm), we left the dealership with the understanding that all the paperwork would be completed and the car would be ready the next day. All we would need to do was come in and sign. We get a call - can I send pictures of the insurance cards and registration (really?!). Day 2 comes, we get there first thing....NOTHING IS READY. Guess what, they need to run our credit. Since nothing was ready, I asked if we could look at more payment options - Tony gave me the run around, talking and talking and talking, but saying really nothing and not answering any of my questions. He tells me he can't show me different options on the computer, like its some super secret information. (I almost walked at that point). I want to be clear that I had asked the same questions at another dealership and they were happy to show me the screen and plug in different scenarios so that I could see my options. But not Tony, nope, couldn't do it. Finally he comes back with one other piece of paper with one other scenario. He kept talking so much telling me how wonderful he was with the price he was giving us for our trades, etc, etc, etc, that I finally told him to be quiet (very annoyed at this point). Although I felt like the deal was good (I had done my research) the way he treated me and the way he spoke to me made me feel like he was trying to get one over on me. If it hadn't been the car my husband had been wanting forever, that we didn't see at any other dealer, we would have walked on the spot. But in the end, we signed the paperwork - after being there ANOTHER 3+ hours. Then comes the tutorial. Great job on that - but as I am walking around the car, I realize that they never put the tags on it...oops! (sheesh!). But wait, that's not the end of the tale. They screwed up the paperwork too, even after I pointed out the issue while we were sitting there! Back my husband went again to go sign new papers. Oh, and one more thing, the nice salesman (the new guy - Vaughn) who was nothing but patient and helpful and apologetic for all the waiting and issues we were going through, ended up not getting credit for the sale. That sale belongs to Vaughn. If the owners of the dealership are reading this, its his. I don't want obnoxious Tony getting ANY credit. (Rav helped, so you might want to give him partial credit). Two days of my vacation (and my life) spent at a dealership that I will never get back . I provided feedback to the GM, but I didn't feel like he was taking me seriously. So I decided to leave a review here, hoping that someone will see it and make sure no one else has to go through this. I would never recommend this dealership to anyone.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

    Hide Full Review
  • GREAT SERVICE!!!

    I have nothing but nice things to say about my experience. My sales person was Asmin Harvey who was nothing but helpful with my process to purchas...


    Show Full Review

    I have nothing but nice things to say about my experience. My sales person was Asmin Harvey who was nothing but helpful with my process to purchase a Challenger. Everyone I came in contact with was friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2013

Welcome to ReedmanToll Chrysler Dodge Jeep Ram of Jenkintown. Serving Willow Grove, Horsham, Warminster and Philadelphia.
Not only will you find hundreds of New Vehicles at our dealership, we have access to hundreds of quality Pre-Owned vehicles. We have a friendly and accommodating staff eager to assist you.
We ask you to visit our newly built facility with a 25 car showroom and a Service Center able to accommodate 26 vehicles at a time.
We look forward to meeting you soon!!

"Welcome to ReedmanToll Chrysler Dodge Jeep Ram of Jenkintown"