Marietta Motor Company

Reviews

3.5 out of 5 3.5
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 12, 2018

    Avoid this place like the plague if you can ! My experience with this dealership was a total nightmare and it literally effected my finances and therefore... quality of life. Me and my wife had enthusiastically bought a 2007 Lincoln Navigator from this dealership from a salesperson named Amir. We even bought 3year 1,500USD Warranty from them so that we would be able to cover all spots since its a second hand. Also I want to inform you, we paid the car in FULL. Then the nightmare began.. 1) Our car broke literaly after 14hours of owning it in the middle of Mississipi (we were driving it to Baton Rouge to visit our family). Turns out the fuel pump was rigged, and it gave out after driving it. I called Amir the next day expressing how unhappy I was he promised he'd help and gave the run around all the time, I had the fuel pump replaced 450 dollars gone like that, and nor the warranty or Marietta reimbursed me for it. 2) We had paid for the sales tax of the car within their dealership, however we still received notice saying it wasnt paid !!!!!! So we had to pay the sales tax twice !!!! 3) They didnt mail us the title in 1.5 years, although we called them multiple times to mail us the title so we could get the new plates !!!! 4) withing driving it again after 2 months of constant repair and fixing this time the engine broke down !!! and neither the warranty or Marietta reimbursed us a single cent ! So we have a car without a working engine, no title (because they didnt send it to us), no inspection. Some of the mechanics told us to just trash the car or sell it for parts, but I didnt want to do that because it became a matter of pride. So I spent around 10,000USD on a car that I just spent 9,000USD just to get it running smooth and inspected. 5) TO TOP it off, we had to literally harras them on the phone for them to send us the title, and WHEN THEY finally sent it (it was all wrinkled up and detoriated) THEY HAD A LIEN ON THE CAR WHICH I FULLY PAID FOR !!! UNBELIEVABLE !!! So please mark my words, please avoid this dealership and please report if you go through similar experiences. These guys literally turned my life into xxxx, do not trust them at all.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 31, 2017

    Don't do business with these people. They are inefficient, unprofessional, and unethical. They lied several times to us. They didn't have the title ready... for us when we paid cash and then tried to cover it up. They sold us a car with, essentially, a dead battery after saying they would change it out-they never did. They don't answer their phones and are overall difficult to work with. Save yourself the hassle and buy a car from somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    sorry to hear that from the customer, i am surprised that he has that impression specially after we tried to do our best to make him happy, First we ...explained to the customer that the car is not ours and its for the church and we are trying to help the church to sell the car and we are not doing any profit on it and even as a salesmen we are not going to take a commission on it because all the money going to go to the church donation. Second we a gave him a huge discount more than $1400 on a car for $6999 and we are going to put the different from our pocket as a donation for the church because even our cars we never do that much profit on car with this price. Third on top of this huge discount we pay him half the price for a new battery as we promised. Fourth we paid him gas. Fifth if we missed a call from the customer we call him back many time. The only problem he has that he is on rush to get his title and he still has a valid temporary tag and we explained to him the reason for the delay that the car is not ours so it takes little bit longer than usual and we promise that once we get the title we are going to overnight it to him to any place he likes before his temporary tag expire, so i do not have any please let us know if we can do more

  • October 22, 2013

    Was looking for a specific vehicle, found it on this website, really nice conditions, sold with extended warranty and for a reasonable price. Since I was... from out of state, the communication was great. Eventually went from Jacksonville, Florida to Marietta, GA to get this vehicle. They even picked me up to the dealer's location. Really smooth transaction. Highly Recommended Dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2017

    I got a Honda Ridgeline from this dealership, and Definitely I will buy my next car there. Carlos, the Young man taking care of the transaction, and Peter... the manager, made me and my Wife feel at home. They treat us with respect, and made us feel welcome. If I have to say something, I would say "Guys, fix the AC at your office, and have some coffee going on". Because my check was from Outstate, they had to hold the truck while the check was cleared, but in the mean time they sent the truck to their shop to be checked, and few days later, and some txt messaging exchange, I am driving my Honda Ridgeline. Thank you so much Carlos and Peter

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    March 13, 2017

    Peter was great in helping find a "new to me" car in a pinch.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2017

    I had the pleasure of dealing with Peter. He was amazing. They didn't try to take advantage of me and all the staff where very friendly. I purchased a... 2011 Lincoln MKZ. The vehicle rides great. After making my down payment, Peter gave me Gas money in return to put in my new purchased vehicle. The process was very easy offering great financing especially for those who are trying to fix their credit. I would definitely recommend this place to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2016

    Well done job and very good customer service from them. Also will give you the best prices. And funny people

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2016

    Great honest company. Amir was a very genuine sales person! He made it all serm so easy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2016

    These guys are excellent honest business men! They genuinely have your best interest in the forefront of their minds. My family had an outstanding experience... with the sales and service department of their company. Ehab, Peter, and Amer you guys are amazing!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2014

    Very impressed with my overall experience with Marietta Motor Company and their customer service. I purchased my vehicle 3 weeks ago, the atmosphere was... friendly. The salesman wasn't all over me and allowed me and my husband room to discuss our purchase amongst each other. I would recommend this dealership to my friends and family!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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