Reviews

Average Ratings

4.9
716 lifetime reviews. Includes reviews of Mini of St. Louis from DealerRater.com
  • Service Customer

    I came to this mini dealership because I wanted a cooper and didn't trust another dealership. I bring my car back here for service because they al...


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    I came to this mini dealership because I wanted a cooper and didn't trust another dealership. I bring my car back here for service because they always do great service and are experts.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Went with a problem
    December 7, 2017

    I called the day before and got appt. next day, I have to drive 2 1/2 hours to dealership for service but I was treated very good and they analize...


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    I called the day before and got appt. next day, I have to drive 2 1/2 hours to dealership for service but I was treated very good and they analized the problem very fast using the mini Cooper electronics and the descriptions I gave them. They got back to me faster than I expected and finished the work and cleaned the car that am between 7:30 and Noon.

    Does recommend this dealer
    Came in for service or repair

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  • Good service
    December 7, 2017

    They have good hours, effective technicians, friendly management. They have gone out of their way to get me onto the shop, gotten there work done....


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    They have good hours, effective technicians, friendly management. They have gone out of their way to get me onto the shop, gotten there work done. I've always been happy with their work.

    Does recommend this dealer
    Came in for service or repair

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  • Great job!
    November 30, 2017

    Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpfu...


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    Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpful & professional. I'll send any friends or family who want a MINI, too!

    Does recommend this dealer

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  • Ice MINI
    November 29, 2017

    bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot o...


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    bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot of money by directing me to the Cooper version instead of the Cooper S ice blue Until the full amount came here he held this car for me.

    Does recommend this dealer

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  • Excellent service
    November 27, 2017

    Had a very fulfilling experience coming here. I was able to get the car I???ve had my eye on for awhile due to the help of Mark and everyone else ...


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    Had a very fulfilling experience coming here. I was able to get the car I???ve had my eye on for awhile due to the help of Mark and everyone else at the dealership. Cheers!

    Does recommend this dealer

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  • BEST SERVICE EVER
    November 25, 2017

    My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy w...


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    My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy with everything. The cashier Carrie was very nice and explained my invoice in-depth. I will definitely be back for all my service and repairs to be done there.

    Does recommend this dealer
    Came in for service or repair

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  • Ourstanding service Department
    November 20, 2017

    I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate o...


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    I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of the repairs. They kept me informed of the status of the repairs and the estimate did not exceed the actual payments. No surprises. It is never fun to have service down to your vehicle, but to have the department exceed my expectations made the process much easier to deal with. Thank you

    Does recommend this dealer
    Came in for service or repair

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  • First time Mini buyer!
    November 14, 2017

    This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with.....


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    This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with...pleasant, punctual, knowledgable and great to talk with. The Mini Signature series is everything I wanted for my "last" car and more. It's just right on every count. The service and finance staff were great to work with as well. I'm really impressed with this dealership. Fine product and fine service during all aspects of the sale. Thanks Bill.

    Does recommend this dealer

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  • Outstanding customer service
    November 12, 2017

    As a newcomer to St. Louis, I've turned to this dealership twice since late summer ??? once for a broken side lamp, once after my original factory...


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    As a newcomer to St. Louis, I've turned to this dealership twice since late summer ??? once for a broken side lamp, once after my original factory-installed battery died. Having had multiple terrible experiences ??? both in service and billing ??? with another dealership in another city, I was apprehensive about starting anew here. I was wrong. These folks have treated me with courtesy, respect and kindness; (After receiving a jumpstart for my dead battery, I called them to ask about scheduling installation of a new one. "Bring it right over now," they said. "Don't even shut it off, just come. We'll take care of you.") They've also been more than fair on pricing/billing ??? even searching out two coupons that dropped the cost of my repair by $70. The dealership is clean and attractive, too, with a comfortable waiting area that's conducive to remote work while you're waiting. I'm very glad to have found this dealership.

    Does recommend this dealer
    Came in for service or repair

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