Herb Chambers Lexus of Hingham

(4.9) 385 reviews

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4.9
385 lifetime reviews. Includes reviews of Herb Chambers Lexus of Hingham from DealerRater.com
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  • Buying new dar on Labor Day

    I went with my wife on Labor Day to buy a new car for her. Went to 4 dealerships with 2 being very competitive in price & quality. We ended purchasing... the Lexus RX 350 from Ryan Tierney of Hingham due to the extreme knowledge and communication skills along with a great personality. Loved the fact that Ryan was a service manager and now a great salesman. It showed the versatility of quality people that the Herb Chambers Dealership hires. Reminded me of why I will probably return to Herb Chambers for my next purchase. Service has always been great there,as I have dealt with BMW,Mercedes & Infiniti in the past.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Kathleen and Paul! I'm so happy to know that your visit here was such a positive experience. We appreciate you recommending our dealership ...and we hope to see you again in the future! Best, George Sarkis, General Manager


  • Herb Chambers Lexus of Hingham Car Purchase

    My vehicle purchase at Herb Chambers of Hingham was an excellent experience. Emile provided the best service possible. After throwing him a curve ball..., as we started out looking at one car, we switched directions and he was there to help us through the transaction at every turn. Whether it was dealing with the lease return, procuring the vehicle, getting it ready, registration, Emile and the Lexus of Hingham team was there. Thanks to Emile Salem and Herb Chambers Lexus of Hingham!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No pressure no hassle

    Marcus was knowledgeable and confident in the Lexus brand. No pressure and no hassle, I told him I needed to think about it overnight .. I would be in... touch with him the next day if I was interested. There was no chasing after me or annoying phone calls. I called him back the next day and set up an appointment to close the deal. Very professional and great salesmanship all around.

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    Does recommend this dealer
    Herb Chambers Lexus of Hingham

    I'm so pleased to hear that you enjoyed working alongside Marcus! We strive to provide a world-class experience, so it's rewarding to know you had a p...leasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, George Sarkis, General Manager


  • Excellent experience with Evison Tili at Herb Chambers Lexus

    We would like to write our review on our latest purchase with Lexus Of Hingham. It was a great experience to work with Evison Tili. He was very inform...ative and patient with us. He wanted to make sure that we were aware of all the details of the car we were getting. We have made other car purchases with other companies, but with Evison???s help, this was by far the best experience we had. We highly recommend Evison Tili.

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    Does recommend this dealer
    Herb Chambers Lexus of Hingham

    Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Evison was able to assi...st you. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, George Sarkis, General Manager


  • Awesome New NX 300

    My daughter had purchased a car from here a few months ago. She recommended it so I came, and I was not disappointed they surely did not disappoint in... getting the sale done. I was disappointed to find out that car didn’t have memory seating but all in all the experience was good. The sales rep. Marc, was very helpful and made sure I got most of the features I wanted in my NX 300. The finance managers are very dedicated to getting their customers the best deals. I am glad i decided to go to herb chambers! I gave a five star because the over all experience was great and I highly recommend heading down and ask for Marc.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Marc. We value your business ...and hope to see you again soon! Best, George Sarkis, General Manager


  • Awesome 2018 NX 300

    My daughter had purchased a car from here a few months ago. She recommended it so I came, and I was not disappointed they surely did not disappoint in... getting the sale done. I was disappointed to find out that car didn’t have memory seating but all in all the experience was good. The sales rep. Marc, was very helpful and made sure I got most of the features I wanted in my NX 300. The finance managers are very dedicated to getting their customers the best deals. I am glad i decided to go to herb chambers! I gave a five star because the over all experience was great and I highly recommend heading down and ask for Marc.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Beyond Expectations

    I saw a vehicle online for a great price and I was curious if it was still available, so I sent in a request. A few minutes later Katherine responded,... answered all of my questions and set up a meeting for the following day with Sales Manager Devin. After work, I drove down and met Devin and he set me up with Sales Consultant Eric for a test drive. Eric talked about some of the features and after our trip, Eric and I went through numbers to make. Eric brought me in to Finance Manager Vitor's office for the final paperwork and seal the deal. I'm picking up my new car tomorrow morning! Thank you for your help, and great customer service. All of the folks down there took care of me from start to finish; from Katherine, to Devin, Eric, Vitor and the young lady at the front desk (I didn’t catch her name). Every step of the way I was provided with excellent customer care and service. Thank you very much for the VIP service last night. I got the service and deal I hoped for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your 5-Star recommendation, Tom! On behalf of Katherine, Devin, Eric, Vitor and myself, we thank you for your business and look forward ...to the opportunity to serve your automotive needs for many more years to come! Best, George Sarkis, General Manager


  • My 5th Lexus

    I continue to be amazed by this dealership. The sales people - I have dealt with Ryan, Mark, and Devin are all top notch ; the finance manager, Vitor,... is the best I have ever encountered. The service department always takes care of you... the place feels like family to me. i would recommend this dealership to anyone looking for a beautiful car, and unsurpassed service

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    Does recommend this dealer
    Herb Chambers Lexus of Hingham

    Thank you! We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Ryan..., Devin, Mark and Vitor were able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, George Sarkis, General Manager


  • lexus hingham is excellent

    i just purchase lexus from Herb Chambers Lexus at Hingham, excellent service, Ryan sales is really helpful, he's excellent. this is best auto shop i h...ave been.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much, Jade! Please let Ryan or myself know if we may assist you again in the future. Best, George Sarkis, General Manager


  • Swap lease

    I am very grateful that Ryan called me to give me a heads up on my mileage that I have on my lease. He let me know what my best options were to avoi...d a high fee at the end of the lease term. These days we are all very busy and its nice to know someone has your back. Instead of running up my miles, Ryan put me in a new lease, which actually lowered my payment! I say, that's a win win, thanks Ryan!

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    Does recommend this dealer
    Herb Chambers Lexus of Hingham

    Thank you for the five-star review, Sarah! Ryan is a real asset to our team and I know he will be glad to see your kind words. Thank you for your busi...ness and we look forward to assisting you again in the future! Best, George Sarkis, General Manager


Herb Chambers Lexus of Hingham
141 Derby St Hingham, MA 02043
New (866) 406-9957
Used (877) 294-8172
Service (888) 257-0240
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