Recently purchased a 2016 GLC300 from Smart. I will definitely be telling friends and family, who are looking, of the lengths these guys went to secure a sale and satisfy another life long customer. I truly felt this experience made up for the bad experiences I have had in the past with other dealerships. A wonderful buying experience with a wonderful sales team. Not only did they work with me on my monthly payments but they also helped me get a better APR than what I was originally told and even gave me a warranty to make me feel more at ease. Thank you to Nick and his team for their excellent service and attention to detail.
Congratulations on the purchase of your 2016 GLC300! We are thrilled that we were able to make your visit a success from start to finish. Providing a stress-free experience is our number one priority. Enjoy the new ride and have a great day!
Great buying experience!
Stephanie H. was very helpful and her attention to detail made purchasing our Audi a great experience! Would definitely recommend this dealership if looking for a new or used car
Thank you for the positive review and recommendation, Kelley!
Excellent Buying Experience
Excellent buying experience, ethical and honest. Stephanie and Eric were great to work with and very refreshing compared to other shopping experiences in the past from other dealerships. Highly recommend this dealership.
This is great to hear! Thank you for sharing your positive experience with us.
Excellent customer care
We received excellent customer care from Michael. He was very knowledgeable about the used Toyota we purchased even though he isn't a Toyota salesperson. The financial person went over all the options to purchase the additional warranty, but did not apply additional pressure to purchase the warranty.
This is great to hear! Thank you for sharing your positive experience with us, Scott.
It was a pleasure to work with Anna and Nick the General Manager. They very helpful and encouraging in their effort to provide the best service possible. I would in deed recommend them to my friends and family to shop for a car.
This is great to hear. Thank you for the recommendation and sharing your positive experience with us.
Smart Luxury Sales Service
Highly recommend working with Steve Parrott! Great service and experience all around. We are repeat customers because of Steve and the team! Very responsive making the whole experience easy!
Thank you for the great review and recommendation! We are happy to have you as part of the Smart Luxury Motors family!
Fun car shopping
Steve Parrott does a great job. Also makes it an enjoyable experience. Have referred numerous friends and businesses associates. Look forward to my next purchasing opportunity.
Thank you for the recommendation and sharing your enjoyable experience with us. We look forward to your next visit!
Excellent experience at Smart Audi; highly recommend. this was my first time buying from Smart and i would purchase/lease a car from them in the future.
Thank you for taking the time to leave us with this positive review and recommendation. We are happy to hear about your excellent experience with us and that you will be a returning customer. We look forward to your next visit!
Possibly my best car shopping experience ever!
Norm was extremely helpful and knowledgeable and made sure my shopping experience was an easy one. I stopped in to drive a 2018 Tiquan and was very impressed but wasn't completely sure this was my vehicle. Norm asked what else I was interested in driving. He happened to have a few other options on the lot. After driving 3 other cars I left with the Tiguan as my top choice, however I had seen a couple of sedans that had caught my eye. I gave Norm my list and he was able to find them at other locations in the Smart family. When I came back for my second round of test drives a Sonata was warming up and ready for me to jump into. Off I went..... I was automatically in love with how it handled. I haven't had that much fun driving for a long time. After a long test drive I came back to try another sedan.... good but not as fun. When I got back Norm gave me the keys to the Tiguan, the duel was on. I still loved the Tiguan. Now I was as confused as ever. At 7:00 pm I asked to drive the Sonata again, Norm said absolutely and off I went again.... I made a new loop around town and out on the interstate, I was sold..... By 8:30 the Sonata was my car. I am now the proud owner of a glowing yellow Sonata. (not a color I would have ever thought I would own but she's mine and I love her) I cannot tell you how nice it was to test drive my list in one convenient location. I was able to make an immediate comparison. Thank you Norm for making my experience pressure free and painless!
Laurel, thank you for sharing your amazing car-buying experience with us. We always put our customers first and go above and beyond to ensure nothing but the best car-buying experience. We're happy to hear this was especially true in your case. We look forward to serving you as a customer again.
Nick Tarpin and Linda Hopkins did an exceptional job making the process of buying a car simple, even I would say enjoyable, both are very knowledgeable, they knew every detail in the car I was interested in, all buying option discussed in details , we reviewed buy vs lease in details, spent 3 hrs till we got everything I wanted in a new car, this is the car #6 over the last 25 years I buy from Linda, highly recommend
Thank you for sharing your positive experience with us. We enjoy hearing good things from our customers, especially returners, such as yourself.