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Reviews

Average Ratings

4.4
11 lifetime reviews.
  • Diamond I the ruff

    I have been looking for my daughter a car for a few weeks. It has been painful. My husband knew of this place,and waited until I was at the end do...

    Dealer Response

    Thank you so much Mona, we appreciate your business and are happy that we had been able to make the car buying experience a good one for you.


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    I have been looking for my daughter a car for a few weeks. It has been painful. My husband knew of this place,and waited until I was at the end do my rope to bring me to this business. I found the perfect car at the perfect price. It was a very pleasurable experience buying a car from Tom. i will highly recommend this business to anyone looking for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Mona, we appreciate your business and are happy that we had been able to make the car buying experience a good one for you.


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  • Great Used Car Buying Experience

    I was hesitant purchasing a used vehicle, however after doing some homework and looking around I decided to visit Tom at the Used Car Company. Af...

    Dealer Response

    Thank you so much Pete, your business means a lot to us and we appreciate your recommendation!


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    I was hesitant purchasing a used vehicle, however after doing some homework and looking around I decided to visit Tom at the Used Car Company. After visiting the dealership was very comfortable and confident that Tom and his team was nothing like the reputation of other used car dealers. Made me feel very comfortable and confident that they were trying to do the right thing for me as their customer, and I truly believe they did. Very happy I found them, only wish I knew about them years ago! I would highly recommend to anyone looking for a dependable used vehicle in good (or better) condition.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much Pete, your business means a lot to us and we appreciate your recommendation!


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  • Very professional

    They are so far from the stereotypical used car salespeople. There was no hard sell. They were helpful and professional and answered all our quest...

    Dealer Response

    Thank you so much Kathy, we appreciate your business!


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    They are so far from the stereotypical used car salespeople. There was no hard sell. They were helpful and professional and answered all our questions. The vehicle was immaculate and ready within hours. We were treated with respect. I would recommend them to anyone looking for a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Kathy, we appreciate your business!


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  • AWESOME!!!

    "I would highly recommend purchasing a car from The Used Car Company, LLC. Tom and Eileen are just awesome people to do business with. Tom drove a...

    Dealer Response

    Thank you so much Ed, we appreciate your business and are always happy to accommodate our customers needs!


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    "I would highly recommend purchasing a car from The Used Car Company, LLC. Tom and Eileen are just awesome people to do business with. Tom drove a half hour from his dealership to have my personal mechanic check out the car at no cost to me. The car had no issues and I believe I paid a fair price for the vehicle. The DMV reporting and paperwork were handled extremely fast and seamlessly by Eileen. They took a trade in on my 1997 Honda CRV with over 200k miles. Plus, Tom went out of his way to help me find some accessories I wanted to purchase on my own. Prior to considering Tom's dealership I researched other reviews. All were positive and after doing business with Tom and Eileen I too wanted to give The Used Car Company, LLC a 10-out-of-10 rating myself. I plan to visit Tom again to buy my next car. Wonderful experience!"

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Ed, we appreciate your business and are always happy to accommodate our customers needs!


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  • Great all around

    I bought an 02 F150 for a price i couldn't refuse and its the best truck in the world. Customers service was great and the prices are fantastic. I...

    Dealer Response

    Thank you Stephen, we appreciate your business!


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    I bought an 02 F150 for a price i couldn't refuse and its the best truck in the world. Customers service was great and the prices are fantastic. I would recommend everyone i known who is looking for a used car to check these guys out.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Stephen, we appreciate your business!


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  • Gerry McCarthy

    I've retired from the automotive business after 50+ years and was looking for a fixer upper for my grandson. Tom had exactly what I wanted, and pr...

    Dealer Response

    Thank you Gerry, we appreciate your business and are happy that we could help!


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    I've retired from the automotive business after 50+ years and was looking for a fixer upper for my grandson. Tom had exactly what I wanted, and priced it with the understandingthat I would be responsible for repair and registration. After doing the needed repairs, I discovered I had lost all the needed papers! I went to Tom, very embarrassed. The next day Tom was at my door with everything I needed! Believe me, in the wholesale business, this is over the top service. He had to drive all over the state to solve MY problem, and did so with a smile.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gerry, we appreciate your business and are happy that we could help!


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  • Good hometown dealer.i

    Many of my neighbors have cars bought from this dealer. They have all been happy, and have returned for second or third cars when accidents or des...

    Dealer Response

    We appreciate you taking the time and having interest in us! We are always trying to do our best to fit our customers needs so we would have been ...


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    Many of my neighbors have cars bought from this dealer. They have all been happy, and have returned for second or third cars when accidents or desire to get a newer model years later had them in the market again. I've shopped there myself, and found the staff friendly and knowledgeable about the whole range of car brands and models a used car store sells. They didn't have the particular car model and price I wanted so I haven't bought from them myself, and after a bad experience with another dealer, I now wish I had asked these guys to find a similar car for me at auction rather than buying it from another dealer who happened to have it in stock when I had time to buy. The average rating here for these guys is unfair, since a cranky out-of-state customer trashed them with one star because they didn't bend over backwards for a potentially troublesome long-distance customer. They want local repeat customers, and many of my neighbors are older and didn't shop online and submit reviews.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time and having interest in us! We are always trying to do our best to fit our customers needs so we would have been happy to help you in the car buying process. Thank you so much!


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  • worst service

    I called to see if G37 COUPE was available the " OWNER" was very rude when I adk to leave a deposit to come see the vehicle since I live over 900 ...

    Dealer Response

    We are very sorry for that Daniel, but we do thank you for your feedback.


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    I called to see if G37 COUPE was available the " OWNER" was very rude when I adk to leave a deposit to come see the vehicle since I live over 900 miles away . Don't waste your time their not in the business of selling cars .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very sorry for that Daniel, but we do thank you for your feedback.


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  • Outstanding Service!

    I visited The Used Car Co when I saw they had a specific vehicle I was looking for. Tom and Eileen run an exemplary business. They were extremely ...

    Dealer Response

    Brian, We thank you so much for your feedback and appreciate your business!


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    I visited The Used Car Co when I saw they had a specific vehicle I was looking for. Tom and Eileen run an exemplary business. They were extremely helpful, knowledgeable, and a delight to work with through the entire process. Their inventory is comprised of extremely clean vehicles, and I couldn't be happier with the car I purchased. I would absolutely recommend them to anyone in the market for a used car. You won't find a better dealer anywhere else!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, We thank you so much for your feedback and appreciate your business!


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  • Excellent service!!

    Tom and his wife are the nicest people to deal with when it comes to purchasing a vehicle. They treat their customers with the up most respect and...

    Dealer Response

    Thank you so much, we truly appreciate your business and are happy that we could make the process enjoyable for you!


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    Tom and his wife are the nicest people to deal with when it comes to purchasing a vehicle. They treat their customers with the up most respect and excellence, and it shows in the quality of their cars. They made buying a car a very easy and quick process. I highly recommend them to anyone looking for quality service and sales. You will never buy a car from anyone better than them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, we truly appreciate your business and are happy that we could make the process enjoyable for you!


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