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Auto Collection of Murfreesboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)
Visit Auto Collection of Murfreesboro
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(615) 692-1646 (615) 692-1646

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Collection of Murfreesboro from DealerRater.

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prompt repolies - professional approach

bought a car from hans. extremely helpful and handled all the paperwork (trade in with balance) promptly and flawlessly. very fair price. challenges the stereotype of "used car salesman"! thanks. we'll be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Mark! I'm glad that Hans was very helpful and that you had a good experience. We hope to see you again soon! Hans Niknejad | Owner

Great Guys!

Bought a 2015 Toyota Tundra 25,000 miles: Great experience beautiful truck and wonderful crew they have there...had a hiccup in the end, but they came around and dealt with it fairly. Would recommend these guys to anyone especially if your looking for a high end ride...These boys know their stuff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Fantastic Experience Buying a Car 525 Miles Away

I'm from outside Chicago, IL and I was searching nationwide for a newer Lincoln Town Car. I found Auto Collection on the internet through their advertisement of a 2008 Lincoln Town Car Signature Limited with only 90K miles. They delivered it to a place of my choosing to have it gone over. After 10+ hours on the road to pick up the car, they gave me as much time I needed to go over the car with them. There were a few things I wanted fixed (buttons to the map lights front and rear). They said, "no problem." They were very courtesy, kind and professional. Long story-- short, the car is excellent, they sent me brand new oem center front map lights unit and rear light-handle units, going beyond my expectation. When I discovered 2 days after having the car, my switch to the heated seat was bad, I called Hans and he said he send me a switch, no problem. They made my experience, purchasing a car and being so far away, a comfortable one. I never bought a car before looking at it myself first.They gave me a fantastic price, really working with me to get to whereabouts I needed to be in price. It was a real pleasure to deal with Hans and all of them who were a part of this great car buying experience. I hope to do business with them again someday and I definitely recommend them to anyone looking for a good honest deal. Very refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe - Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Best, Hans Niknejad| Owner

Very Unprofessional

Tried to buy a truck for my son. When we entered negotiations, Hans took out his cell phone and appeared to be calling someone. After talking about the truck we were looking at purchasing, he hung up, laid the phone down and said, "I have another customer looking at this truck. He is willing to drive up from Atlanta to purchase it." I have never seen such a sales tactic used. Very unprofessional!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr tommy. thanks for taking the time to write about your experience. we are here to sell cars and provide the best service for you and every other customer that contacts us about our vehicles. unfortunately, your budget didn't fit the price range the truck was in and we sold it to the gentleman that called and inquired about it from Atlanta. but I 'm glad we gave you first chance living local to purchase it but you turned the deal down and we sold it to the buyer that was willing to pay the price that was fair for the truck. you low balled us and wanted too much money for your trade and we simply couldn't make a deal with you and I understand your frustration since you couldn't accomplish your goal of purchasing it but we are here to make small profit and we are honest about it and the vehicle was picked up the next day from the gentleman that came from Atlanta and purchased it. sorry again if this caused any hard feelings and our integrity and honesty is very important and we do not use any tactics to sell any cars. in fact most people that have visited our dealership and purchased from us have mentioned that in their reviews that we are not pushy at all and we let the customer make the right decision based on the information we provide. Good luck with your purchase.

Very Unprofessional

Tried to buy a truck for my son. When we entered negotiations, Hans took out his cell phone and appeared to be calling someone. After talking about the truck we were looking at purchasing, he hung up, laid the phone down and said, "I have another customer looking at this truck. He is willing to drive up from Atlanta to purchase it." I have never seen such a sales tactic used. Very unprofessional!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Simply the Best!

I was looking to buy a new car. I had looked at several dealerships in Nashville and Franklin and surrounding areas. After weeks of searching and no results, not to mention, poor customer service from all of the dealerships. A friend recommended Auto Collection of Murfreesboro. I drove to Murfreesboro and they were the kind of dealership one could only hope for. They were very nice of the bat, friendly, and honest. They provided me with great financial options too!. I highly reccomend Auto Collection of Murfreesboro. I recently purchased a car from them and drove off the lot happy and content. Hans and Fred are simply the best! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks Laura for your business and taking the time to let us know about your experience. Customer service is our number one goal at auto collection and hope we can serve all your automobile needs for future purchases.

Honest Used Car Dealership

I purchased a 2003 Infiniti G35 a few months ago from Auto Collection of Murfreesboro for my oldest son to replace a truck I regretted purchasing for him following graduation. The guys at Auto Collection have great attitudes and put up with my shenanigans during the negotiations and car buying process. They had not completely finished detailing the car when we showed up and wanted to test drive it. They completed cleaning the car up including a few little things I wanted that most places would not have done. They were up front with all the work they had done on the car already( head gasket, struts, control arms, rotors, brake pads), additionally they replaced a headlight and then the connectors after the headlight went out again. I was concerned about what appeared to be an small oil leak, which they thought might be attributed to a gasket that had already replaced but they added a 90 day warranty that covered everything and specifically wrote in fixing any leaks. Turns out it was leaking, specifically around the rear main seal. They took it in and fixed the leak without any fuss, which is what they had promised. The car runs like a champ and we have not had any problems with it since. I would highly recommend doing business with Hans, Fred, and Shawn at Auto Collection of Murfreesboro, they were a pleasure to deal with and I will absolutely go to see them first for any future car purchases I am considering (two more teenagers in high school to buy cars for upon graduation). Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks Jason for your business and let us know about your experience. honesty and integrity is and providing the best customer service is our goals here at auto collection. i'm glad that we could service you and hope to see you in the near future to take care of you and your family's automobile needs

Used Car Purchase

I purchased a used Mercedes from Auto Collection of Murfreesboro. I have to admit, I had never purchased a used car and was very distrustful of used car salesmen. But, the employees were very professional and helpful. When I met the owner Hans, my fears were immediately put to ease. He was very honest and sincere. I got a great deal on my car and I Love It!!!!! Hans even offered services for my husband's car, that wasn't even purchased there. I'm a worrier, so I called the dealership several times with questions about my car. They let me bring my car in anytime I wanted. Nothing was wrong with my vehicle, seems I just needed to read my owners manual. Lol!!! I would highly recommend this dealership. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks again for your business MRS hunter and giving us the opportunity to earn your business. customer service is our number one goal at auto collection regarding if a customer purchase a car from us or not . Glad that you are happy and hope we can serve all your automobile needs in the future.

Excellent Service! !!

Excellent Service! Wonderful People! Make a phone call and find out for yourself! !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for your business and talking the time to tell us about your experience. hope we can serve all your automobile needs in the future

Smoothest process ever!

My husband and I purchased a truck here 4 years ago and Hans, Fred and team were a pleasure to work with. They ensured we received what we were looking for at a great price as well as accepted our previous car as a trade in. They worked with the warranty company for the necessary repairs which gave us peace of mind that we were also receiving a clean vehicle and that the person that would purchase our old car would also not experience the problems we previously had. We are still enjoying our Navigator :) Three weeks ago we got my mum a new 2015 Nissan Altima at a great price with very low mileage and included the warranty. The process was so smooth for her and us that she didn't have to lift a finger and found her new car in the garage with a red bow!! She's very happy with the car and her friends will definitely be calling Auto collections of Murfreesboro looking for a new car themselves. Great guys, great team and especially great cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thanks again for your business and letting us know about your experience. thanks for the referral and we are looking to serve all your automobile needs in the future.