Genesis Auto Sales & Service LLC

Reviews

1.0 out of 5 1.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 4, 2018

    Went there to look at a vehicle they had for sale. Noticed some issues, and asked to take it to my mechanic. Took it to my mechanic, who confirmed my suspicions... and advised me to pass on it. I told them this and said sorry, not interested. They pressed me for a price I would be interested at, and I threw out a number that was 40% of what they were asking. Didn’t expect to hear from them, no harm done. Get a call next day saying they’ll sell the car for my offer. I was surprised, but after some discussion I decided to agree. Over the phone the salesman and I both state and agree to the terms of the deal. I offer to stop by and give a deposit, he says not necessary it’s yours. Calls the next day to inform me they can’t do the deal, took another look at it and didn’t think it was too bad. (Also spends time calling my mechanic a liar) I’m sure they found some unsuspecting person to pay much closer to asking price, and decided to go back on my deal. Typical small used car dealer shenanigans. Avoid at all costs.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2014

    We were looking for decent used vehicle when we saw a Nissan murano in the auto paper . we went to see Harry at Genesis on Thursday night we see it and... I left there approved. I picked up my vehicle that Friday evening. If you are looking for a good used vehicle please go see Harry at Genesis before going somewhere else he will get you the best deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2014

    We saw a Nissan murano in auto paper and we went to see it on a Thursday evening and by Friday evening I picked up my vehicle. Harry is the best salesman... there. If you are looking for a great used vehicle please go see Harry at Genesis auto on New Holland road.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2014

    We bought a car at Genesis and could not have had a better experience. Harry listened to our story and got our son into a car that will meet his needs... for a long time to come. We encourage anyone looking for a used car to visit Harry at Genesis Auto !!! Beth and Gerry Setley

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks. It was pleasure meeting you both and been able to help.

  • 5.0 out of 5
    September 16, 2013

    I purchased a used vehicle from Genesis Auto 9/10/2013. Harry Rivera took really good care of me. The application and loan process was so easy. I knew... within 24hrs. that my loan went through. I took all my information to Harry on Monday and by Tuesday I was picking up my car. I have never had such an easy car buying experience in my life. So, if your looking for a good, reliable used vehicle get on over and visit Harry at Genesis Auto on New Holland Road.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It was my pleasure to help you with your need of getting a car.