Kevin is a great service manager. He understands what I am looking for needing for my car and any repairs or service he gets Done fast.
Great service fair prices
Rex was honest fair and without pressure. He took time to explain everything and stayed late to complete the transaction
Great customer service
Ease of making an appointment. Quick and professional service. Great communication of work progress. I especially want to acknowledge Customer Service representative Kevin for his knowledge and professionalism in answering my questions and suggesting priorities of future automotive work. He is one of the main reasons why I buy Dodge/Jeep brands and have them service at your dealership.
Thank you for this amazing review! We really appreciate your business. Regards, Tracy Chrysler Dodge Jeep Ram Team
Best Car Buying Experience
Tracy Dodge went above and beyond to make sure that I was satisfied with my car purchase. We initially made a deal for a car that was on another lot, but they were unable to obtain that car. To ensure that I was not disappointed, they were quick to find me the same exact car that I wanted in a different color but with a better performance package. They were kind enough to honor the same deal and take care of me. I really appreciated the personable atmosphere that Nate, Adriana, and Dr. Khan created. I will definitely recommend everyone to Tracy Dodge and I will return for my next Dodge purchase!
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Tracy Chrysler Dodge Jeep Ram Team
They listened to what the customer wanted. They did not try to pressure you into something you did not want.
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Tracy Chrysler Dodge Jeep Ram Team
We love our new Challenger!
The incentives and rebates were insane. More than that they did everything they could to help me get the car that I wanted and even went below their rock-bottom incentives. I want to thank personally the GM Mohammed (Dr. Khan) and my sales lady Adryana. Honorable mention to Nate the Internet Sales Manager... Great guy and a lot of added help. We love our new Dodge Challenger
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Tracy Chrysler Dodge Jeep Ram Team
I like the professionalism of tue service writer and the competence of the service tech. He was knowledgeable and talked with me about my truck and the service.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, Tracy Chrysler Dodge Jeep Ram Team
Nate is Great
Nate went over and above. Communicated respectfully and clearly. I felt like he would do pretty much anything he could to help us. Didnt smell commission breath on him. A definite asset to your team.
Troy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Tracy Chrysler Dodge Jeep Ram Team
While waiting for the service to complete, enjoy the hot tea and coffee cappacino machine. The service area is clearly marked for social distancing.
Tracy Chrysler Dodge Jeep Ram takes our customer safety very seriously, so we are happy to hear that you had a comfortable and safe experience with us. Until next time, take care! Regards, Tracy Chrysler Dodge Jeep Ram Team
Good service from the technician. Clean facilities
My vehicle was done when promised. Service technician was very friendly. This is all I have since there was an issue with my vehicle afterwards.
Thank you for leaving us this great review, Rose! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Tracy Chrysler Dodge Jeep Ram Team