Champaign Chrysler Dodge Jeep Ram

New 217-352-4273
Used 217-352-4273 Email Dealer

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Reviews

Average Ratings

5.0
Average based on 192 reviews.
  • Customer service FAR superior!!!

    I've purchased a number of vehicles in my life and have had good and bad experiences at dealerships over the years. I stopped into Champaign Chrys...


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    I've purchased a number of vehicles in my life and have had good and bad experiences at dealerships over the years. I stopped into Champaign Chrysler Dodge Jeep and met Marland Brucker. I have never felt more at ease making a vehicle transaction. Marland was very kind, patient, and went above and beyond in every regard. After we finalized a deal on my 2015 Jeep Compass and I had questions he passed me onto Dave Nelson, who promptly ran all of the numbers and when I pushed back, he found me a lender that went with the percentage I was comfortable with. Everyone I encountered at the dealership went above and beyond, even other sales associates that weren't assisting me. What impressed me the most, was I had to be back to Chicago for work before I could finalize all of the documents. Marland offered to meet me at a location that was convenient for me to execute all of the documents, and deliver my vehicle! I've never felt more appreciated and respected as a customer. Two thumbs up to Champaign Chrysler Dodge Jeep, and Marland, I assure you've gained a life time loyal customer. Warmest regards, Jay G. Chicago, IL

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great overall experience

    Eric Webb was honest and helpful throughout the entire process of buying my new Ram 1500.He found the exact truck I wanted within 30 minutes of me...


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    Eric Webb was honest and helpful throughout the entire process of buying my new Ram 1500.He found the exact truck I wanted within 30 minutes of me calling and telling him. The truck was delivered quickly and the entire process was smooth thorough and fast.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr.trades alot

    Great service and great customer relations employees at this dealership take pride in their work. Was always treated with respect and was made to ...


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    Great service and great customer relations employees at this dealership take pride in their work. Was always treated with respect and was made to feel I was important to their business

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worked to get rid of Negative Equity

    I was trading in a vehicle that had a lot of negative equity (from a deal on a Nissan Leaf). Jeff, Curtis and Isaac worked with me to absorb most...


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    I was trading in a vehicle that had a lot of negative equity (from a deal on a Nissan Leaf). Jeff, Curtis and Isaac worked with me to absorb most of this in a healthy rebate. It looks like it will work out great. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing staff that is will to work hard to get you

    I worked with several people at the dealership and all worked super hard to find me that vehicle that was just perfect for me. I bought a 2007 Dod...


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    I worked with several people at the dealership and all worked super hard to find me that vehicle that was just perfect for me. I bought a 2007 Dodge 2500HD SLT quad cab that looked almost brand new.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fabulous experience purchasing a new Wrangler!

    My husband and I just purchased a new Jeep Wrangler and the experience was great from start to finish! When we started the process we had only a v...


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    My husband and I just purchased a new Jeep Wrangler and the experience was great from start to finish! When we started the process we had only a vague notion of what we wanted in a Jeep and weren't even familiar with the differences between a Wrangler, Sport, or Rubicon. Scott helped us figure out the vehicle that we wanted based on our vague notions. =) Scott was great throughout the process, was really pleasant to work with, and always responded promptly when we had questions. We always felt like he had our best interest in mind and would share with us honestly which specifications we should choose while ordering our Jeep. Then Isaac in finance was lovely to work with as well! He streamlined the process and was just really pleasant to work with. He told us about the optional warranties, but we never felt pressure to choose one. Again, just honesty about what would work best for us based on what we want. So A+++ for the entire team who treated us professionally during the process, but somehow felt like friends at the end! Thanks, guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!

    We had a wonderful experience with this dealership. Everyone we dealt with was friendly, professional and helpful. They really do go above and bey...


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    We had a wonderful experience with this dealership. Everyone we dealt with was friendly, professional and helpful. They really do go above and beyond with their customer service. I highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great

    The car buying process is typically quite tedious but with Greg Frey things were very simple. In this process, I was able to acquire my dream car!...


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    The car buying process is typically quite tedious but with Greg Frey things were very simple. In this process, I was able to acquire my dream car! The entire team is very friendly and professional. I would like to thank Champaign Chrysler Dodge Jeep Ram for there help!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!

    We had a great experience working with both Greg and Dale. Highly recommend going to Champaign Chrysler Dodge Jeep Ram.


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    We had a great experience working with both Greg and Dale. Highly recommend going to Champaign Chrysler Dodge Jeep Ram.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great purchase experience

    I had a thoroughly positive experience purchasing my 2016 Ram 1500 from Champaign Chrysler Dodge Jeep Ram. Eric Webb, the salesman I worked with, ...


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    I had a thoroughly positive experience purchasing my 2016 Ram 1500 from Champaign Chrysler Dodge Jeep Ram. Eric Webb, the salesman I worked with, was professional, courteous, knowledgeable, friendly, and patient with my indecision, without being at all pushy, and without pressuring me to make a decision. David Nelson, Sales Manager, went to considerable lengths on the last day of Chrysler's incentive, to find, secure and deliver the vehicle with options I wanted. Isaac Cox executed the finance transaction as quickly and painlessly as possible, again without exerting pressure to purchase add-ons I wasn't interested in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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