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Reviews

1.0
Average based on 2 reviews
  • bad experience

    I had a problem with the sales associate at first. He was not friendly, didn't know much about the car I was interested in and just not interested...

    Dealer Response

    Hello, My name is Michelle and I am the internet manager here at Moss Motors.I first want to apologize for the experience you had at our dealer...


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    I had a problem with the sales associate at first. He was not friendly, didn't know much about the car I was interested in and just not interested in making a sale. As I started talking to him, I found out he had only been there 6 months and did not like his job. But, they offered me very low on my trade in, lower than Kelly blue book value, and didn't want to negotiate. They wouldn't even run my credit unless I made a commitment to buying the car, without even telling me what interest rate or car note I would have! It was a terrible experience and I will never go back!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hello, My name is Michelle and I am the internet manager here at Moss Motors.I first want to apologize for the experience you had at our dealership.I will let the Superstore sales manager know about this in hopes that it will not happen again. Do you recall the salesperson's name who assisted you?


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  • dissatisfied

    a salesman contacted me, told him my needs explained my situation, said he would talk to loan officer and call me back next day, week later still ...


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    a salesman contacted me, told him my needs explained my situation, said he would talk to loan officer and call me back next day, week later still no call, found vehicle somewhere else

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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