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Great staff at both the sales and service offices.
Hi Cheri! Thank you so much for the 5 stars! We're so glad you had a great experience with us! Best regards, Hornburg Los Angeles.
Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if... I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do this deal with an auto broker and oh man, MISTAKE. Hamid and Richard not only came in lower on the monthly but also saved me the $800 broker fee. I'm a forever customer and most importantly found a team of car sales representatives that I can trust. Oh and I love my new Jaguar E-Pace.
Hi Nichole, it's so exciting to learn you had a great experience with us! That's what we're here for! We'll make sure the team kno...ws how happy you are. Enjoy your new ride! Best regards, Hornburg Los Angeles.
Tim my salesman was very helpful and patient during my purchase process
Hi Sebouh, we're so happy to learn you had a great experience, that's what we're here for. Enjoy your new car! Best regards, Hornb...urg Los Angeles.
I bought a 2018 Range Rover Velar and couldn’t have been more pleased with how efficient and quick this process went. I worked with Daniel and he... was absolutely great. I was out of town when I found the car I wanted he went above and beyond to reserve the vehicle for me. I told him I was coming from San Diego to purchase the vehicle and could not spend all day at the dealership because I had to be at work later that night. I was in and out of the dealership within one hour. I am extremely satisfied with the service I received and would highly recommend Daniel if you’re in the market for a new vehicle! He will get you exactly what you want and more! 5 stars all the way around!!!
We are so excited to hear you had a great experience with us, Jon. That's what we're hear for! We hope you enjoy your new car and we apprec...iate the feedback! :) Best regards, Hornburg Los Angeles.
I recently purchased a 2 year old F Type S from Daniel. Everything about the experience was great, from the timing of our arrival thru the purchase and... trade in process. Daniel was patient and courteous, even though we did not finish the process until about an hour after they closed. Daniel and the finance manager stayed until they were sure we were satisfied with everything. We are very pleased.
Bought a used Jaguar from Lanndon at Hornburg LA. Started with emails and text messages, which he always responded to immediately. When we went down to... see the car, he was right, we feel in love with it. The few minor things that were wrong with it, he sent out to be fixed by their body shop. The best part - He delivered the car from Hollywood to Claremont, not an easy task with our traffic, and brought it filled with gas. Thanks
Hi Rebecca! We're happy to hear you had such a positive experience with our team! It's experiences like yours that really keep us motivated. Enjoy... your new car and let us know if you ever need anything! :) Best regards, Hornburg Jaguar Land Rover Los Angeles.
Daniel wa the sales persons who assisted us in purchasing a Jaguar. He was very professional, knowledgeable and accommodating. It was pleasure working... with Daniel and Hornburg Jaguar and I would not hesitate to purchase another vehicle from them should the need arise in the future.
Hi Victor, We're happy to hear Daniel was able to assist you and provide you with a great experience. We hope to see you again soon! Enjoy your new... car! Best regards, Hornburg Los Angeles.
Our experience at Hornburg Jaguar was a great one. We came to the dealership at a very busy time but Tigran was very helpful, accommodating and efficient...he... took great care of us. Also, the paperwork went quickly which was very much appreciated. We left the dealership with a gorgeous car and I am very satisfied. Afterwards, I had a few questions so I contacted the dealership and received quick and helpful responses. Hornburg is a good dealership with great staff. I would recommend checking them out.
Richard, we really appreciate your positive review! Thank you so much for sharing! Sincerely, Hornburg Jaguar Land Rover Los Angeles
I make an appointment yesterday and told them I am gonna to buy this car today. When I get there they told me that the car was sold. I just confused. I... could go to the store yesterday and your stuff told me that you can help me to put the car on hold and that is the reason why I am one day late. The worst experience I have ever had. I would never trust you anymore.
Y, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact us at firstname.lastname@example.org so we can w...ork towards turning your experience around. Thank you, Hornburg Jaguar Land Rover Los Angeles
FAST! I did do a bit of online preparing in choosing the car, but then Dino, and Kelly in finance, Dino in sales took the rest by storm-it was fantastic.... When in need of your Jag, these two pack a one two punch that has been unprecedented in my 40 some years of car buying. I was literally in and out in an hour, and couldn't be more pleased. This is a very honest and sincere portrayal.
We appreciate your positive review, Robert. Receiving wonderful feedback about recent experiences with our team members certainly puts a smile on our ...faces. Thank you for choosing our dealership! Sincerely, Hornburg Jaguar Land Rover Los Angeles