Reviews
There one of the best in town, always helpful and great
There one of the best in town, always helpful and great customer service. Always satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clovis Ram has always accomplished all of my service
Clovis Ram has always accomplished all of my service goals. Service managers are prompt and answer all questions professionally
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the service and the people.
Love the service and the people. Thank you for taking good care of my vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment to take care of two campaigns that
I made an appointment to take care of two campaigns that were mailed to me, I heater coil problem and transmission dipstick problem, I had to wait several weeks to bring my vehicle in and I left it for a day and when I got a call to pick it up I was told that the parts had not come in for the repairs, why couldn’t someone have made me aware of this beforehand? Doesn’t anybody realize that to bring a car in that you have to get a ride home and then a ride back to pick it up, what a waste of time money, gasoline, etc.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recent experience, Jaulam. We appreciate you stopping by our service center and apologize if you were left waiting. Our customers' time is valuable and we try to be as timely as possible but things do come up. We'd appreciate a chance to speak with you so we can continue to improve. Please email our Service Manager, Khalid Mahmoud, at km.clovischrysler@gmail.com when you can. We look forward to hearing from you!
I’ve been bringing my Dodge vehicle to Clovis Dodge for
I’ve been bringing my Dodge vehicle to Clovis Dodge for service since 2016. Very friendly staff, and excellent customer service, I have not had any issues other than some parts that were on back order, and never any issues with repairs. They are very, very helpful with car rentals when needed as well. I am 100% satisfied with Clovis Dodge
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great salesmen.
Great salesmen. This is my third vehicle from them. Always treat me right and give the best deal they can.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Even though I bought my Jeep GC from Clovis Jeep in 2013
Even though I bought my Jeep GC from Clovis Jeep in 2013 and have had 100% of all service done since, my recent experience was absolutely terrible and convinced me I am not a customer but a number and victim of extremely poor customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ken Testa, Thank you for bringing this to our attention. We’re interested in learning more information about your experience to better understand what happened. Please contact our Service Manager, at km.clovischrysler@gmail.com at your earliest convenience. Thank you for your time and patience.
Service was great,however, I had to spend approximately
Service was great,however, I had to spend approximately $500 on car rentals for warranty work. Not good as I am not rich.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I will not return to this dealership!
I will not return to this dealership! The service tec never called or texted me to give me updates. Mycar was kept one day short of a week with no rental even offered. I had to go to the service manager and the owner to get results
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your response, Mary. We understand your frustration and never want any of our customers to have this experience with our dealership. We always aim to provide high-quality communication and service to all of our customers. When convenient, we would love to speak with you directly regarding your experience. Please reach out to km.clovischrysler@gmail.com. Thank you for your time and patience.
I hace already spoke to service manager and the owner of the dealership. My name is Nancy Gray, not Mary
Excellent dealer ship, superb service staff, very well
Excellent dealer ship, superb service staff, very well organized and friendly. The waiting room is very clean and has fresh coffee, the best dealership I have ever worked with. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair