[{"id":475728,"personPtyId":36917473,"firstName":"Jason","lastName":"Rivera","titleText":"Toyota Sales","shortBioText":"","emailTxt":"jrivera@ctautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26340/employees/7b673618255b.jpg","drDealerId":26340,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483881,"personPtyId":37870047,"firstName":"Saeid","lastName":"Heydari","titleText":"Toyota Sales","shortBioText":"","emailTxt":"sheydari@ctautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26340/employees/7ac2e8f4d7b1.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475741,"personPtyId":36820774,"firstName":"Michal","lastName":"Stanko","titleText":"New Millennium Sales","shortBioText":"Only Positive Vibes. \r\n\r\n\u001aAll things, therefore, that you want men to do to you, you also must do to them..\" \r\n(Matthew 7: 12) #GoldenRule","emailTxt":"mstanko@ctautomall.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26340/employees/56b3a241a533.jpg","drDealerId":26340,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475730,"personPtyId":36821589,"firstName":"Glen","lastName":"Nelson","titleText":"Sales Consultant","shortBioText":"This personable young man is right at home at Stephen's. In his down time, Glen is a DJ! Who would have guessed? \r\nGlen feels hospitality and professionalism is the key to his success here at Stephen Auto Mall.","emailTxt":"gnelson@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26340/employees/0c1267ad930b.jpg","drDealerId":26340,"dealerEmpStartDtUtc":"504921600","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475726,"personPtyId":36820768,"firstName":"Piotr","lastName":"Urbanski","titleText":"Internet Sales Manager/ Toyota","shortBioText":"Thank you for reviewing my profile, my name is Piotr (Peter) Urbanski. I have been in the automotive field for numerous years and have devoted a great amount of my time in helping individuals acquire the vehicles of their dream. My overall success stems highly to providing everyone a great deal of customer service and making their vehicle purchase extremely memorable and enjoyable. I'm not here to sell you a vehicle, I'm here to help you get one. I have a vast amount of knowledge with the Toyota brand and the various vehicles they have to offer to their consumers, with that said...If your in the market for your next new vehicle, consider me to provide you with honest, fair, and most of all a positive memorable vehicle buying experience.","emailTxt":"purbanski@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26340/employees/7fae08c7167a.jpg","drDealerId":26340,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"951868800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475727,"firstName":"Boris","lastName":"Lukic","titleText":"Toyota Sales","emailTxt":"blukic@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475732,"personPtyId":37059078,"firstName":"Frank","lastName":"Martorana","titleText":"GM Sales","emailTxt":"fmartorana@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475733,"personPtyId":38273950,"firstName":"Matthew","lastName":"Marcelino","titleText":"GM Sales","emailTxt":"mmarcelino@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475734,"personPtyId":37024039,"firstName":"Mike","lastName":"Collins","titleText":"GM Sales","emailTxt":"mcollins@ctautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475739,"personPtyId":39459388,"firstName":"Mike","lastName":"Smead","titleText":"GM Sales","emailTxt":"msmead@ctautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475729,"firstName":"Ron","lastName":"Delieto","titleText":"Toyota Sales","emailTxt":"rdelieto@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":421114,"personPtyId":36384423,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"digitalmarketing@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false},{"id":475737,"firstName":"Connor","lastName":"MacLaren","titleText":"GM Sales","emailTxt":"cmaclaren@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475725,"personPtyId":36917460,"firstName":"George","lastName":"Chu","titleText":"Toyota Sales","emailTxt":"gchu@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475735,"firstName":"Rob","lastName":"Nightingale","titleText":"GM Sales","emailTxt":"rnightingale@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472451,"personPtyId":36392843,"firstName":"Steven","lastName":"Cianciolo","titleText":"Marketing Manager","emailTxt":"scianciolo@ctautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26340,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Stephen Automall Centre

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Stephen Automall Centre Hours

Sales

Monday

9:00 AM - 8:30 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

We've been serving Bristol & the Greater Hartford CT area in Connecticut for over 50 years. When it comes to high qualit

...

y, competitively priced used cars by Toyota, Scion, Cadillac, GMC and more in Bristol and Hartford, CT, Stephen AutoMall Centre is your destination. Our dedicated sales staff and top-trained repair technicians are here to make your auto shopping experience fun, easy and financially advantageous.

"At Stephen AutoMall Centre, we treat our customers like friends."

Service

Detailing

$179.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
413 lifetime reviews. Includes reviews of Stephen Automall Centre from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2019

    We purchased a 2019 Buick Encore from them. From Mike Collins as our salesman, Harry Pilver with the business end and Frank Martorana with the set up... for all the tech stuff they couldn’t have been better. Would definitely recommend them to anyone in the market.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Robert for the great review and recommendation! Enjoy and let us know if you need anything else!

  • 5.0 out of 5
    September 16, 2019

    Jason was helpful & patient while I decided between certified pre-owned vs a lease. I thought my trade in was fairly valued and everyone at the dealership... was friendly. A very positive experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erica, thank you for the great review! Enjoy your new RAV4 and let us know if you need anything else!


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    July 23, 2019

    I did. First time in 50 years. Jason was great -- relaxed, informative and engaging, as were the sales manager and even the finance guy. And I got the... best total cost (new car plus trade) of any Toyota deal around.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the fantastic review! Enjoy your new Toyota and let us know if you need anything else!


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    June 20, 2019

    Best used car buying experience ever! David Mazzola, Sales Manager, made it easy, pleasant, and fast. The car we bought exactly matched the online description.... The dealership installed new breaks, new tires, and detailed the car. The minor problem with the mirror was resolved in the most personalized and courteous way possible. We are grateful to David and his staff and will be happy to buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Elena for the fantastic review! Enjoy your new vehicle and let us know if you need anything else.


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    June 20, 2019

    Best used car buying experience ever! David Mazzola, Sales Manager, made it easy, pleasant, and fast. The car we bought exactly matched the online description.... The dealership installed new breaks, new tires, and detailed the car. The minor problem with the mirror was resolved in the most personalized and courteous way possible. We are grateful to David and his staff and will be happy to buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Elena for the fantastic review! We are very happy to hear David and his team could provide you with such a positive experience!

  • 5.0 out of 5
    June 18, 2019

    I would reccomend Stephen's to anyone, the service and people were so helpful and courteous. I was treated with courtesy and respect for my time, they... did what they promised and they did it on time.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for the great review and recommendation! Enjoy and let us know if you need anything else!


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    June 16, 2019

    Highly recommend Jason Rivera... always pleasant and helpful as well Chris in finance. Both were easy to work with. Loved our purchasing experience, loved... our salesperson Jason. Definitely would recommend Stephen Toyota. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 1.0 out of 5
    June 15, 2019

    Be very careful with the dealership, was made an offer on a limited trim model of vehicle and after confirming the vehicle was there drove out only to... be told the only one they had was under deposit, they didnt even offer to bring in another limited. Went to work on the numbers on a limited premium only to be then told the original quote was for an xle even though there email stated the limited. We were informed the could honor the original email offer on an xle that was available.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    June 5, 2019

    Outstanding courteous service throughout. Would recommend to anyone and appreciate the efficiency in the transaction. The team is experienced and my wife... and I were satisfied

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Chris for the great review and recommendation! Enjoy and let us know if you need anything else!


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

  • 5.0 out of 5
    May 30, 2019

    They were great, Jason the sales person I dealt with was very nice person. Him and the team there helped me in every way they could to get me into my new... Tacoma and I couldn't be more excited. Thanks again!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the fantastic review! Enjoy and let us know if you need anything else!


    Worked with:
    Jason Rivera

    Toyota Sales

    (5.0) 76 reviews

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