Milan Motors, LLC

Reviews

4.8 out of 5 4.8
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 17, 2018

    Very good people. The owner is a very nice guy. Nd helped me out big time. Thanks wael ur the best. Def would recommend to anybody.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 23, 2018

    Worked with Branden on buying a Mercedes convertible probably the nicest gentleman i have worked with to buy a car They lived up to everything they said... they would do with this Car . I live on Long Island and i have told my friends if they are looking for a High End car check with these people at Milan Motors before you buy anywhere Mickey R

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    Shopped for a used car
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  • May 17, 2016

    2 of my closest friends went in and out with great machines. I can't wait to go and trade my car in so I can do business with them! Great job fellas and... your finance lady was a sweetheart. The crew thanks y'all!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 17, 2017

    Stopped in to view a car I saw on the Cars.com app after a brief phone call with Keith. I had concerns about a couple blemishes on my credit report, and... Sarah got me financed at a competitive rate in about 30min. She embodied the essence of purchasing. I recommend this dealership to anyone in the market for a preowned vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    April 15, 2017

    I haven't done any purchase. But salesperson was very honest and no push to buy at all.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 11, 2017

    I just recently purchased a 2014 Mazda 6 from Milan Motors in Lodi NJ. They went above and beyond to make my experience top notch. John, the sales manager... was more than willing to assist me in making things work from A to Z. Sara, the Finance Manager, made the procedure so easy, in two seconds I was approved and with an excellent rate! They even had the car cleaned inside and out, while we signed the paperwork! I had gone to a few pre owned dealerships; and wish I went there first!! I'm glad to say these people were extremely upfront and they have gained a customer for life! For anyone looking for a preowned vehicle, look no further! Milan is your go to place!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2016

    I was looking for a used Mercedes GLK350 SUV and found exactly what I was looking for at Milan Motors. Called up for a appointment and did a test drive... with Frank. The car was very clean and in good condition. Frank, John and Sarah were very friendly and professional. Would definitely recommend anyone looking for a quality used car. All my friends and family were happy and loved the car. Feel so happy and proud to own a Mercedes-Benz. :)

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    July 31, 2016

    I went down on a Friday evening from Connecticut to view a car that Frank called me about. The car had the exact options that I was looking for & the purchase... went smoothly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 23, 2016

    I had a bad experience with Milan dealership. I will give you an insight of the "things" you need to be aware before purchasing a car from them. 1) DO... NOT believe in what they tell you. For example, "the car has everything, nothing is missing..." (My car was missing the remote controls of the rear Tv's) it cost over a hundred dollars. Moreover, one of the Tv's has problems with the screen. It shows red lines in middle with no picture. My kids can't watch movies since the remote is missing and there is no way to press the PLAY button without it (I had to purchase it regardless) --So, if your car has tech package MAKE SURE YOU CHECK THOSE THINGS BEFORE YOU BUY! 2) One of My spare keys wasnt working. It wasn't the batteries (I replaced them) the ignition didn't want to turn on. I contacted Jhon, and he said: "when I purchased the car I got it like that. It runs under maintainance therefore, YOU have to buy it" what? I replied. It cost almost 300 dollars to replace those keys... Had he told me all these little things beforehand, I wouldn't buy the car! AGAIN, make sure both keys are working PERFECTLY FINE! (Specially if you are buying a Mercedes) 3) If your car has Navigation system... PLEASE CHECK BEFORE BUYING! When we were searching for cars online it showed our car had a navigation installed. So when we went in person we didn't even bother to check the navigation system (since we knew it was already there, very common). Anyways, when the car was already purchased and I was ready to drive it back home; I press the Navi button and it said, "please install the navigation DVD" I called Jhon (he was outside) and told him why the car did not have the DVD? He said he will "order" one for us to please call him on Monday (it was Saturday the day we purchase the car) well, I called him Monday and many days after to let him know things I kept finding about the car, as well as my Navi DVD which he had promised. He insisted the the "other things" ran under maintained and so I had to "fix it" but the DVD he will purchase. —THE DVD never arrived for it is been over month! (BAD SERVICE) 3) Lastly, our car had expired its temporary registration due to their lack of professionalism. The lady named Sarah, waited to the very last minute to do all the paper work needed to process our registration. I had to call my car insurance multiple times. I was driving a car with an expired temporary registration for many many days. I called her so she can give me a written letter so I can put it in my windshield explaining why it had expired. She was nice enough to do it- Of course, cause she knew it was her fault! --We learned our lesson, hopefully you learn from our misfortune.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2016

    Overall great customer service and business. Definitely will recommend this dealership to as many people as possible.

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    Shopped for a used car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
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