MINI of Valencia Hours
We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we
sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
Oil, Filter Change
Check Engine Light Diagnosis
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I had my vehicle serviced and, as always, the service staff was friendly, professional and very helpful. While waiting for my vehicle, I took the time... to 'window shop' and met Max who was an energetic, friendly and knowledgeable young man without being pushy! We went through the process of checking out the various options, he answered all my questions and even tried to roll my current lease into the purchase of a Mini Countryman. Unfortunately, the numbers didn't pan out in my favor but the experience has left me with the intent to revisit the purchase at a future date.
We are pleased to hear you had such a positive experience with us, Antonio! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very friendly staff, also very informative. I will definitely be back for service.
Hello Chris, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business an...d we hope to see you here again down the road!
One of the sales agents, Angela Noto, has experience, she is very nice, and she works hard to get a nice deal for the customer. Thank you, Angela!
Every time we get the car serviced at the dealership, we always have to call to see if it?s ready or not and the mini we own right now has had so many... electrical issues since the beginning. The last time we got our car serviced dropped it off on 10-3-19 our car was very clean cause It was just washed and waxed, it took 6 days to replace the center unit due to a perfectly round black circle that just appeared on the screen which the service rep tried to rub it off when we pointed it out to him, when we finally got the car back, it was parked underneath a tree and was full off tree sap you couldn?t even roll the window down again the service rep at the time of pick up 10-8-19 at 5 pm ish didn?t even get up just pointed where the car was. The tree sap was so heavy on the car that I had to run to the nearest car wash and paid money to have it washed and waxed again so it wouldn?t ruin the paint. We?ve had nothing but soso service at this dealership and will stop going from now on, the last crappy service on 10-3-19 to 10-8-19 was it, were even thinking of trading in the car now that it?s no longer going to be under warranty by the 50K miles when it reaches it. Done with the Mini and the Mini dealerships craft service.
Jason, we are deeply disappointed by your experience at MINI of Valencia. We care about all our customers and wish to restore your good faith in our d...ealership. If you'd be willing, our General Manager would like to speak with you at (888) 277-8049 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Newly purchased car had exterior paint chip and scratches. Brought car in for repair and the repairs were satisfactorily done.
Service is always a great experience. My service advisor Sam is always so helpful and caring. She always goes out of her way to make sure that I?m my car... and I are taken care of. I?m hesitant to get a new car just because i know I won?t find another service advisor like Samantha hawking. She can teach a thing or two to other people working in the industry.
Hi Jonah, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about y...our recent visit. Take care!
I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices... are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
Really good ! Angela was patient, knowledgeable and accomadating ! Great experience ! No stress at all ! Love my Mini ! I will be back !!!!
We appreciate your response, Pamela! If you ever need help, just give us a call. Happy motoring!
Had a flat tire on my new Mini with Run Flat tires. We were 300 miles from home in the middle of nowhere and had to have our car towed 20 miles to Mini... of Valencia, the closest mini dealer. We just walked in and spoke with Jessica, the service advisor. She was pleasant and professional. She made sure that our tire was replaced in a timely manner and coordinated with the dealership from which we purchased the car to make sure that costs were paid through dealer warranty. Mini Roadside service was unable to find this dealership so I had to have the car towed by another service at my own expense. Jessica took the extra step to submit for reimbursement. Jessica did a great job of keeping the customer needs in mind. Kudos to her and Mini of Valencia.
We appreciate your response, Steven! Again, we appreciate your recommendation of MINI of Valencia and we hope to be of service again in the future.
I used to service my vehicle at this facility when I purchased my vehicle initially. I was offered loaners and a ride to and from home. They would even... further investigate any coupon matters I may have asked about to help validate them giving me a discounted rate. None of that happened during this visit and I'm really considering returning to the Mini of Ontario, CA to service my car.