Mike's Auto Center, Inc.

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 18, 2019

    3 times in 6 weeks he had our vehicle in shop for repairs that we bought off him for around $8000. in other words we only had our car for 3 weeks of the... first 6 weeks. all 3 loners he gave me had check engine lights on and I was told nothing to worry about. One also had no working gas gage. Mess ups from the very beginning with warranties...which worked in our favor specially now that we need a new transmission to fix the speed sensor!! He claimed he did wheel barring work on March 27 and had covered on warranty but on the way out of state it was clear it was not done (he had a month notice of the trip to get barring fixed)i called him and he said his mechanic "missed" it on work order. So it was claimed on March 27 and it just got fixed April 17!! I found out by trying to take to another dealership that they couldnt fix barring if Mike already claimed the work. So we had to send it back to mike for the 3rd time. We had to send it in twice for the same issue...steering pump. Now we need TIRE sensor replaced and transmission suposively to fix the speedometer! But he gave us an oil change for the trouble. ugh. Not to mention very unprofessional when it comes to returning calls!!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 10, 2018

    DO NOT GO HERE! I can't stress this enough. Terrible service, took months for him to even get back to me and after i spent $2500 on getting my car fixed,... break down a day later. Asked him if he could fix it again take a look at it for 15 mins and he said he can't do anything with it. So if you want to waste your money and get a non-working car go here. If you want proper service and someone who will actually fix your car DO NOT GO HERE!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 27, 2015

    We have used Mikes Auto exclusively for all of our families' car repair needs because his quality of service, honesty (try finding THAT anywhere these... days), and price are unbeatable. We have recommended him to our entire extended family and many friends, all of whom are very happy with him! We love Mikes Auto!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Since 1983 our company has been based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting th...ose needs. As a result, a high percentage of our business is from repeat customers and referrals. Thanks for your review!

  • 1.0 out of 5
    July 14, 2017

    The place is a disaster! His work ethics match his building. We stopped in and after one look at the place, we left.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 4, 2017

    Super excellent people helpful in everyway and cars are awesome!! guarantee u won't be sorry buying a car here!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2017

    Again today Mike's Auto Center gets 5 stars. I've repaired my car and Mike's for years. Then it came time to buy a new car and Mike himself found me this... car 2015 Ford Focus it was a excellent purchase. Today I got 4 brand new tires and I was given a $60 Mastercraft Visa rebate thank you Mike

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2016

    We have used Mike's Auto Center since 2013...and now this is the only place we take our vehicles! Super friendly staff, honest prices, and quality work.... Thank you!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2016

    Extremely helpful! Wouldn't go anywhere else! Went above and beyond to be helpful

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2015

    Good service great prices and very Good knowledge. So if you don't know how to fix your car like me.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2015

    My wife and I were travelling to Grove City Oh. from Syracuse NY to see family. Truck stopped at exit 165 off I 71. Would not start,called two auto repair... shops and was told a week before they could even get me in. Was towed to Mike's Auto because he said he would look at it. To make a long story kinda short, They worked til 6 pm to find problem. Fuel pump, parts store in morning. Stranded for the night? Nope, Mike let us use one of his cars in the lot. Not one soul from back home would do this. Right then and there I new Mike was the man, along with Dan who worked late. Next day got a call they were wrapping up the job, and you know where the fuel pump is holding a full tank of gas. The cost of this repair was unreal. they could have soaked us. To my disbelief the bill was beyond fair, the part was the most expensive item. Labor rate , the best anywhere. This auto shop is the BEST any where. It made me want to move to Ohio. Once again, Thank You Mike and Dan. P. S. Mike's brother towed are truck through AAA, also a good man. You guys are the BEST. Mike & Sue Ellis -Syracuse NY.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews