I was either going to leave 1 star or 5 depending on the outcome of the issue I had. Service is a HUGE part of any customer experience, and they made good... on a mistake. Through what I would call an HONEST mistake on their part, they sold me a very high-end 2015 truck that they thought had NAV. They presented it to me as having nav, well, it didn't... I thought it did too, big huge 8" touch screen, I just assumed it did too. They said it did, even gave me a mapping memory card for it. When I finally realized it wasn't operator error a day later, instead of saying "Hey, sorry, as is where is", they made it good and paid for a full OEM NAV upgrade - no cheesy aftermarket quick fix but an actual Ford Nav upgrade which I know cost them a pretty penny. I got a good buy on what has been a great truck, and I can comfortably recommend them and send others there. --Jim W Owner of a Arrotta's 2015 Ford F-450
Jim, Thank you for taking the time to give us such a wonderful rating. As you know mistakes happen and we always want to make sure our customers have... a great experience. We are glad we could make it right with you and look forward to your continued business. Thank you again for your business.
Got a great truck at a great price was in and out in 3 hours with a friendly staff
Thank you for your business!
Thanks so much to Lanny and everyone at Arottas for the great service and for best car buying experience!! The whole process took less then an hour! I... would recommend them to anyone!
Thank you for your business.
We had a very friendly salesman who was very knowledgeable and easy to work with.
Great service, told the salesman our price range and the type of vehicle we were looking for. He showed us several and asked if we would like to test drive... any. No pressure! We actually came back the next day and purchased a car. The price was in our budget and we received high blue book for our trade in. Only issue we had was the car ran out gas between the dealer and the gas station about 7 blocks away!
Joey listened to our needs, let us drive the vehicle, and worked to get the best deal.
We were treated top notch and extremely respected. Our salesperson, Joey Bird did everything he could to make us happy and comfortable. We are leaving... extremely happy and will be repeat customers.
Come see Joe Diamond at Auto Max , he's Awesome and will help you out ,
Dave is Awesome!!! I would recommend this to anyone
Thank you to Travis Law and Joey Bird for making our truck purchase experience fun and always professional! Your whole team is great and I appreciate all... of you helping me out. You all truly go out of your way to make sure we are happy and well taken care of. I guarantee all of you, you'll have my repeated business for years to come. I'll be back for the Harley next! Sincerely, Molly Scott