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Reviews

Average Ratings

4.6
173 lifetime reviews. Includes reviews of Nalley Kia from DealerRater.com
  • Moshe M - Nalley Kia

    Moshe M was excellent. We had come there a week before we bought the Kia and it was Moshe who caused us to come back. He was so personable, eage...


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    Moshe M was excellent. We had come there a week before we bought the Kia and it was Moshe who caused us to come back. He was so personable, eager and motivated. He did a great job from beginning to end. We are so appreciative for his great work!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hoorrible service experience

    I came in to the dealership with a flat tire...to have a tire put on my 2012 Kia Soul. First of all I was told they don't keep it in stock however...

    Dealer Response

    Dana Peggau Duncombe, we regret to hear that you had this experience with us. I would really like to speak with you more regarding this matter. Pl...


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    I came in to the dealership with a flat tire...to have a tire put on my 2012 Kia Soul. First of all I was told they don't keep it in stock however this is a car thats Sold every single day... second I called back (as instructed by Marlon Smith the service advisor who left me standing at counter for over 20 minutes just to get some initial help), for 2 days on Tuesday and weds calling back to find out if they received the tire I got no help I got sent to voicemail 3 times 2 days in a row and nobody returned my call this is a lousy service department I will take my business elsewhere

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dana Peggau Duncombe, we regret to hear that you had this experience with us. I would really like to speak with you more regarding this matter. Please reach out to me at (678) 374-3820. I look forward to hearing from you. Farouk Fouad, General Manager


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  • Marcus Booker was a great salesman

    I came in not sure what I wanted and Marcus Booker showed me some cars and made me a great deal on a Sorrento!!


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    I came in not sure what I wanted and Marcus Booker showed me some cars and made me a great deal on a Sorrento!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms Cheryl V

    Great sales team Reggie and Stan Hassle free using Truecar app got exactly what I wanted


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    Great sales team Reggie and Stan Hassle free using Truecar app got exactly what I wanted

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Surgical Tech

    John was my salesman very knowledgeable. And Patient took time to explain every question. That i could. Think of asking i walk out the door with ...


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    John was my salesman very knowledgeable. And Patient took time to explain every question. That i could. Think of asking i walk out the door with a copper2017 kia spotage. EX. Love it excellent. Service 5¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Absolute satisfaction

    Larry, the Service Manager, Cassandra, the service advisor, and Antonio, the service technician are an amazing team and do amazing work. Awesome.


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    Larry, the Service Manager, Cassandra, the service advisor, and Antonio, the service technician are an amazing team and do amazing work. Awesome.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I love my car

    John was a pleasure to work with. He sold me my first Kia, and I knew when I decided to upgrade I would call him. I wanted a particular color and ...


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    John was a pleasure to work with. He sold me my first Kia, and I knew when I decided to upgrade I would call him. I wanted a particular color and they didn't have it on the lot. He found it and had it picked up for me. I love my car!! Thank you John!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very upsetting and unpleasant
    January 30, 2017

    I've been driving Kia cars for 3 years now and I never Been so disrespected at any other Kia place I've dealt with. From the manager on down...

    Nalley Kia

    Thank you for taking the time to write a review of our dealership. I appreciate the feedback you have given. We strive to provide excellent custom...


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    I've been driving Kia cars for 3 years now and I never Been so disrespected at any other Kia place I've dealt with. From the manager on down to sales associates are very disrespectful,rude, unhelpful, unprofessional Plus have no regard or filter. They talk about their customers on the salesfloor while customers are present. They have a lack of knowledge when it comes to customer care about their customers. Also disengaean plus disconcerned when it comes to their customer needs, with whole information from there customers about the cars at the time of purchase.I wouldn't never refer my co-workers, family, or clients there ever again. So they want be taking Advantage of when they're spending their hard-earned money. All for a greedy sales associate to make a sale and make Commission!

    Does not recommend this dealer
    Nalley Kia

    Thank you for taking the time to write a review of our dealership. I appreciate the feedback you have given. We strive to provide excellent customer service, so I apologize that has not been the case in your experience. I also apologize for any miscommunication or inconvenience you have experienced. Farouk Fouad, General Manager, 678-710-8891


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  • What an awesome purchase I made at Nalley Kia!

    I purchased a car on 1/19/2017 from the Nalley Kia at Stonecrest. Amir Hameen was my salesperson. He made some very good suggestions to make sure ...


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    I purchased a car on 1/19/2017 from the Nalley Kia at Stonecrest. Amir Hameen was my salesperson. He made some very good suggestions to make sure that I got into a vehicle that fit all my needs. The staff who I came into contact with was very friendly and professional. I'm so very happy with my purchase and look forward to doing business there again in the further.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The best experience ever in buying a car
    January 24, 2017

    My sister made her first dealership purchase. John and the team restored my faith in the honesty of a dealership. Patience of "JOB". RAISE NEED...


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    My sister made her first dealership purchase. John and the team restored my faith in the honesty of a dealership. Patience of "JOB". RAISE NEEDED!.

    Does recommend this dealer

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