Nelson Mazda Cool Springs

Reviews

Average Ratings

4.9
491 lifetime reviews. Includes reviews of Nelson Mazda Cool Springs from DealerRater.com
  • Helpful Not High Pressure

    Bottom line: It's generally never fun to purchase a vehicle. But the Internet has changed our lives, so take advantage of it. I found Nelson Mazda...

    Dealer Response

    Thanks for taking the time to review us! We're so glad we could help you find the perfect Mazda3 for you and your husband.


    Show Full Review

    Bottom line: It's generally never fun to purchase a vehicle. But the Internet has changed our lives, so take advantage of it. I found Nelson Mazda's website to be up-to-date, which is really helpful. Our purchase process took 3+ weeks with little pressure from the dealership. We had several cars we were benchmarking against the Mazda 3. We actually upgraded our final decision from an I to an S Grand Touring, which may not have happened if we didn't feel like we could come back to the dealership several times to talk about the vehicles AND test drive them. Between my husband and I, we test drove at least 4 vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to review us! We're so glad we could help you find the perfect Mazda3 for you and your husband.


    Hide Full Review
  • Very friendly and helpful
    December 11, 2017

    He was very helpful he answered all my questions gave me all the paperwork no hassle very easy car buying experience they had the car I wanted to ...


    Show Full Review

    He was very helpful he answered all my questions gave me all the paperwork no hassle very easy car buying experience they had the car I wanted to look at out front and waiting it was painless

    Does recommend this dealer

    Hide Full Review
  • Above and beyond
    December 8, 2017

    Most dealerships are all about money and hounding you, but this is different. Everyone I???ve worked with at Nelson Mazda has been kind and genui...


    Show Full Review

    Most dealerships are all about money and hounding you, but this is different. Everyone I???ve worked with at Nelson Mazda has been kind and genuine. Recently Levi has been working with me and helped me choose the right car for me, and he???s been such a great guy and so easy to work with. He made my whole experience a breeze.

    Does recommend this dealer

    Hide Full Review
  • Taking care of customers
    December 6, 2017

    I bought a used car from Nelson but determined after a few days that it wasn't going to work for me. Nelson was great about swapping it for someth...


    Show Full Review

    I bought a used car from Nelson but determined after a few days that it wasn't going to work for me. Nelson was great about swapping it for something else. Levi made the whole experience painless. He has a very easy going personality with none of the high pressure tactics which I hate. Also he is a funny guy. Great experience highly recommend Nelson and Levi. Will buy from them again Thanks. Mike

    Does recommend this dealer

    Hide Full Review
  • Pleasant experience

    No pressure. Found the specific model with options and color I wanted and had it shipped to their dealership. Gave me additional leather seating ...


    Show Full Review

    No pressure. Found the specific model with options and color I wanted and had it shipped to their dealership. Gave me additional leather seating color options so I could customize my ride. Provided a loaner vehicle while the extra work was done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Smooth!
    November 20, 2017

    My husband and I stopped by Nelson Mazda at nearly closing time on a week night. Levi Pervin came outside to greet us and find out what we were i...


    Show Full Review

    My husband and I stopped by Nelson Mazda at nearly closing time on a week night. Levi Pervin came outside to greet us and find out what we were interested in. He even took us on a test drive that night and worked with us past closing time. We kept in touch throughout the process of our finding what we wanted and my husband returned to test drive another vehicle. Ultimately, Levi helped us get the CX-3 we wanted -- all polished up and pretty! We liked the teamwork at Nelson, and how several people assisted in helping us. Everyone was very responsive to our questions and calls. Levi was very patient with us -- through the business end of the deal and teaching us how to use the bells and whistles of our new CX-3. Definitely a good experience.

    Does recommend this dealer

    Hide Full Review
  • AMAZING!
    November 6, 2017

    I honestly couldn't have asked for a better dealership or staff to work with when choosing my new car! Everyone here is so friendly and helpful. I...


    Show Full Review

    I honestly couldn't have asked for a better dealership or staff to work with when choosing my new car! Everyone here is so friendly and helpful. I directly worked with Levi Pervin and Chad Custer, and I am very thankful for both of them. They put a lot of effort into finding me a car and truly cared about my satisfaction. I would highly recommend this dealership!!!

    Does recommend this dealer

    Hide Full Review
  • Great experience

    Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before duri...


    Show Full Review

    Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before during and after the sale. The dealership went out of their way to find the cx5 at another dealer and get it transferred to them. I highly recommend Nelson Mazda and Levi if you are looking for a new ride.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Delightful
    November 3, 2017

    This dealership truly goes way beyond selling cars! The happiness of the customers at all and almost any cost! Outstanding service you rarely fin...


    Show Full Review

    This dealership truly goes way beyond selling cars! The happiness of the customers at all and almost any cost! Outstanding service you rarely find anywhere anymore!

    Does recommend this dealer

    Hide Full Review
  • Excellent experience with Levi
    November 1, 2017

    My experience at Nelson Mazda was phenomenal. Since the salespeople are not on a commission, there wasn't pressure on selling me a car I didn't w...


    Show Full Review

    My experience at Nelson Mazda was phenomenal. Since the salespeople are not on a commission, there wasn't pressure on selling me a car I didn't want. I don't really care much for cars and I hate car shopping. Most salespeople try to apply high-pressure techniques and don't even ask questions. Levi took time to learn what I wanted. He asked lots of questions and listened to my answers. The whole process was smooth and pain-free (which is the most I can ask for). Levi was accessible, followed-up before and after the sale, and is a genuinely funny guy. The dealership is clean and friendly. There weren't any hiccups through the entire process. And most importantly, I love the Mazda I bought.

    Does recommend this dealer

    Hide Full Review