Reviews

Average Ratings

4.7
92 lifetime reviews.
  • No help

    Wanted their help on a car from their west valley dealership they wouldn't even give me the time of day


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    Wanted their help on a car from their west valley dealership they wouldn't even give me the time of day

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Ken Garff Chevy AF

    This place was really nice. Everybody there was kind and willing to help. Being a first time buyer, I was given the help I needed to purchase my f...


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    This place was really nice. Everybody there was kind and willing to help. Being a first time buyer, I was given the help I needed to purchase my first car easily. I will definitely go here to purchase any cars in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ken Garff could when others couldn't or wouldn't

    Ken Garff Chevrolet was able to fix my Tahoe's transfer case issue when two other dealerships could or would not take the time to pursue a solutio...


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    Ken Garff Chevrolet was able to fix my Tahoe's transfer case issue when two other dealerships could or would not take the time to pursue a solution. Ken Garff's team went the extra mile, kept me informed of potential problems and resolved everything to my satisfaction. My wife and I decided that we will drive the extra miles, pass three other closer Chevrolet dealers and have all of our Chevrolet service work done there in the future. I cannot express enough thanks and praise for Ken Garff's Chevrolet dealership in American Fork, Utah, keeping me a happy multi-generational Chevy owner!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • THANKS FOR HONEST SERVICE

    The service department is got the best service I have ever seen. They keep you informed every step of the way that they have your car. They are so...


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    The service department is got the best service I have ever seen. They keep you informed every step of the way that they have your car. They are so friendly and they don't try to tell you that you need things that you don't. They actually care about their customers and that is such a great feeling!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great no pressure service

    I worked with Roy Prieto, who was great. I drove several different vehicles. Never at any point did I feel pressure to buy anything. All questi...


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    I worked with Roy Prieto, who was great. I drove several different vehicles. Never at any point did I feel pressure to buy anything. All questions I had were answered and I finally chose the vehicle that I purchased. Great incentives for the model that I chose. From my experience there was nothing bad to report. Just took the vehicle in to have the modifications done. They were great in helping me customize my vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Patient and great customer service

    I wasn't really planning on buying a car that day, but they did a good job helping me understand my needs and finding a vehicle that worked. Bret...

    Dealer Response

    Thank you for the review, Tony!


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    I wasn't really planning on buying a car that day, but they did a good job helping me understand my needs and finding a vehicle that worked. Brett Jones helped me get the value I needed for my trade and was very patient with me and my family to ensure our purchase was appropriate for my family. Great job!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Tony!


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  • certified used car purchase

    Great experience. Worked with Josh Dean, he really went the "extra mile" to help find the car I wanted. He spent a lot of time locating and gettin...

    Dealer Response

    Glad to hear that Josh was able to help you out! We hope you love your new car!


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    Great experience. Worked with Josh Dean, he really went the "extra mile" to help find the car I wanted. He spent a lot of time locating and getting it ready before I made a long drive from out of the area. I did end up purchasing the vehicle and could not be more pleased. Thanks Josh!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad to hear that Josh was able to help you out! We hope you love your new car!


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  • certified used car purchase

    Great experience. Worked with Josh Dean, he really went the "extra mile" to help find the car I wanted. He spent a lot of time locating and gettin...


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    Great experience. Worked with Josh Dean, he really went the "extra mile" to help find the car I wanted. He spent a lot of time locating and getting it ready before I made a long drive from out of the area. I did end up purchasing the vehicle and could not be more pleased. Thanks Josh!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Still looking

    They are very helpful. My son bought his car there and got a great deal. They haven't found my Yukon xl with 2nd row bucket seats, but they are l...


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    They are very helpful. My son bought his car there and got a great deal. They haven't found my Yukon xl with 2nd row bucket seats, but they are looking. Great service care on your vehicle after purchase too.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience

    Great place to buy a car. We had been to many dealerships in the last month and Ken Garff Chevrolet was the best. Every person we dealt with were...


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    Great place to buy a car. We had been to many dealerships in the last month and Ken Garff Chevrolet was the best. Every person we dealt with were fantastic. Greg and Josh were very kind and did everything they could to make the experience pleasant. Tom in financing was very easy to work with. They gave us a good deal on the car. I will go back when I am ready to get our next car. Thanks again Josh and Greg.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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