Auto Market AZ

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    October 5, 2019

    So i actully got 4 cars from this place and each one of them are no linger on the road with in 3 years of having the cars 2 BMW X5 and a Mini Cooper and... a Ford Fusion 2010 and they only one that i was able to salvage was the 2010 ford which caught fire on me shortly after the purchase date i did not finsh the payments on that because the car had to be repaired so many times that it was a wash for me also before i had elected not to pay them they told me that i needed to come sign some papers for the ford so i did they blocked me in and took my car had to call a freind to come pick me up once i fought with them they gave me the car back and i then told them they wern't getting a penny from me and that was the end of that i filed for my plates myself and kept the car they had already over charged me anyway anyways i will never be sending anyone there or ever going there again ohhh and i didnt have a drivers license and they made me one so that the deal would go through with the bank it was a paper tempory copy so false doucuments

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 18, 2019

    I purchased a gorgeous Range Rover from Auto Market in January. The car looks and runs like a brand new one. My purchasing from Auto Market saved me a... fortune! Even if they do not have your car in stock ask if they can find what you are looking for. This is what they did for me! I will always shop here for all my purchases! Thank you everyone at Auto Market!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 30, 2013

    I stumbled upon a specific car that I wanted on cars.com. This car happened to be located at Auto Market AZ---I had never heard of this place, and was... worried that it would not compare with the well-known bigger lots. I drove by the location as was skeptical--I finally talked myself into stopping, and boy, was I glad I did!!! I was greeted by friendly staff (Suzanne) who was there to answer any questions I had without being "pushy" in any way. She gave me plenty of personal space as I examined the car (which was conditioned exactly as it was described online) and even let me take it for a test drive on my own---so I didn't have that extra pressure sitting in the backseat telling me all the reasons as to why I should buy it. By the time I got back to the dealership with the car, I knew I wanted to buy it. Suzanne and Rosico made the financing part ridiculously fast and easy. I was also given an extremely generous value for the car that I ended up trading-in that night. I left with a new car in about two hours--my grandmother had purchased a car from Thorobred Chevrolet (Chandler) that same afternoon and it took her six hours! There is no doubt that I will be purchasing all of my future cars from Auto Market AZ, and I would highly suggest that everyone else do the same :)

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review! We hope the Sypder has been treating you well! It was a pleasure to work with you, and we look forward to seeing yo...u again in the future! - The Auto Market Team

  • 1.0 out of 5
    November 9, 2018

    Zero stars wasn't a option or else that would have been the rating. Bought a car from here and they can't seem to get the title taken care of. We were... told the plates should be arriving any day now, but when we called the DMV we found out the new title had not been filed yet. Auto Market AZ lied to us, plain and simple. repeated calls to them have not fixed the issue and the person who can help us seems to conveniently be "out of the office". Never buy a car from here.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 23, 2018

    Overpriced cars. Deceptive marketing. Incompetent staff. Auto Market AZ is the prime example of the shady used car lot; trying to push a bunch of clunkers... advertised as pristine second-hand luxury vehicles. We purchased a 2006 Saab that was advertised as being in excellent condition. Thank goodness we were able to negotiate the price to 60% of what they were asking, because in the following 6 months of ownership; we had to dump another $5,000 in to maintenance and repairs. In the end, it was just too much and we sold the car for a huge loss; not to mention being out thousands of dollars more of our hard-earned money; just to make the so called “excellent” car decent enough for someone else to buy. I WOULD NEVER RECOMMEND ANYONE WASTING THEIR TIME OR MONEY ON THIS PLACE!!! Stay as far away as possible.

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 7, 2018

    AVOID LIKE THE PLAGUE Bought a BMW,in the first week I found: 1 adaptive headlight dead, severely bent rim, exhaust pipe/muffler was dangling by a thread... (and improperly attached with a bracket that didn't belong on the car and was hitting metal on metal), interior mirror fell off, tire pressure monitoring sensor failure, old pitch black unchanged oil, leaking oil pan gasket. Went back to ask for the repairs, they made some things worse, didn't fix other things. Then while my car was sitting at their shop, they over sprayed it with polishing compound from another car nearby, then rubbed it off my car without spraying it off first, hence, adding horrible swirl marks and scratches all over the car! Sad thing is, I actually feel fortunate, cuz I can see that things could be A LOT worse, reading others reviews. The way they make profit is to buy severely problematic cars and do next to no repairs (or shoddy repairs on a bare minimum of items at best), sell the car, hope the customer doesn't find out about the issues until later. Then if the car has, lets say 10 issues, but the customer complains about 3 issues, that leaves 7 issues the dealership never had to pay to address and the customer isn't aware of yet. In full disclosure, I complained to them and I asked for $3,000 to cover the damages and the manager paid me $500. I would steer clear if I were you , or else take it to get inspected before you buy, but you'll still be taking a huge gamble.

    2.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2017

    I had the best experience with Auto Market AZ. I was looking for a Chevrolet truck. I talked to a man named Chayse. I told him what I wanted in this truck... and he said give me a few days and wow...he found me exactly what I wanted. I have had no problems and am loving driving my Chevy around! I highly recommend them for any vehicle your in the market for!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2017

    Reliable Reasonable Beautiful vehicle choices amongst very kind, caring, knowledgeable people. Any issues, concerns or problems that arise are addressed... immediately while providing insight and understanding. We are so happy that we are looking to buy another car! Steve will be used for all of our car maintenance instead of the dealership from now on! So happy we chose Auto Market and Steve to assist us!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 29, 2016

    Auto Market was prompt and easy to do business with. When I walked up on the lot someone met us promptly and was eager for our business. They made selection... and test driving easy. The finance team worked diligently with various credit Unions to get us a good deal. Closing was excellent.

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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2015

    When buying my car at Auto Market I was pleasantly surprised when I received the care that I did. They were extremely helpful and completely understanding... with my current financial situation. They explained everything very thoroughly to my partner and I, and made sure we knew exactly what were getting ourselves into by purchasing a car through Auto Market. I would highly recommend future buyers to go through Auto Market! You will definitely receive the care you need!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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