Suburban Chrysler Dodge Jeep RAM of Garden City

New 866-409-9606 Dealer Website
Used 877-405-4080 Email Dealer
Service 866-906-1940

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Reviews

Average Ratings

4.6
Average based on 78 reviews.
  • AWESOME EXPERIENCE

    My salesman Mr. Leo Emerson aka Mr. Green made my car buying transaction easy, smooth, and efficient. he went out of his way to work with my time ...

    Dealer Response

    Thank you for the positive feedback! We always strive to accommodate our customers schedule to the best of our ability. We're so happy to hear tha...


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    My salesman Mr. Leo Emerson aka Mr. Green made my car buying transaction easy, smooth, and efficient. he went out of his way to work with my time restrictions and made sure i was happy with my purchase and that my family and I will be satisfied with our purchase. He is an asset to this dealership and excellent at what he does. I have bought many cars but here I was made to feel like I was #1 not just another deal. I was treated with respect and the customer service was something to talk about and share with others. I will definitely be back to see you all again. Mr. Leo Emerson will be my go to guy when I make all my car purchases and/or referrals for car assistance in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the positive feedback! We always strive to accommodate our customers schedule to the best of our ability. We're so happy to hear that you had a pleasant experience with us and we hope to serve you again in the future!


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  • Bait and switch or just incompetent?

    After emailing and receiving confirmation that a used car I wanted was in stock, I immediately drove 40 minutes to the dealer with the intent of t...

    Dealer Response

    Jon, thanks for the feedback. Our General Sales Manager, Ryan Burke, has been made aware of your experience in hopes to rectify the situation. If ...


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    After emailing and receiving confirmation that a used car I wanted was in stock, I immediately drove 40 minutes to the dealer with the intent of test driving and likely buying it. Upon arrival I was greeted by a rude salesperson who waved me away and said that the car was sold earlier in the afternoon, well before I had exchanged 3 emails with the dealership. I can't be sure if this is bait and switch or just incompetence, but I would never deal with this place again. By the way, days later, the car is STILL listed as available...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jon, thanks for the feedback. Our General Sales Manager, Ryan Burke, has been made aware of your experience in hopes to rectify the situation. If you would like to speak with him directly, he can be reached at 734-421-5700, or rburke@suburbancollection.com.


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  • Awesome Sales Staff

    Wanted a specific Challenger and Robert Angle made everything simple. He is the best, go and see him.


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    Wanted a specific Challenger and Robert Angle made everything simple. He is the best, go and see him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service and Great Deald

    I have leased cars through this dealer and went in looking for a car for my daughter. The deal they came up with was better than I expected. Ser...

    Dealer Response

    Thank you for the positive review! We are so glad to hear you and your daughter had a great experience with Juan and that you're satisfied with h...


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    I have leased cars through this dealer and went in looking for a car for my daughter. The deal they came up with was better than I expected. Service and repairs are top notch, so it was an easy decision. Sales team was great, especially Juan Robledo.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the positive review! We are so glad to hear you and your daughter had a great experience with Juan and that you're satisfied with her vehicle. We look forward to serving you again in the future!


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  • Great dealership awesome service

    Randall Doran was fast and got the truck I wanted without any problems

    Dealer Response

    Wanda, it?s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forwa...


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    Randall Doran was fast and got the truck I wanted without any problems

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Wanda, it?s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future.


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  • Best car buying experience!!

    This was one of the best experiences I've ever had buying a car, I have bought a few cars in my life and have never had such a wonderful experienc...

    Dealer Response

    Thank you for the great feedback! We are so pleased to hear that your experience with Leo was the best experience you have ever had! Customer serv...


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    This was one of the best experiences I've ever had buying a car, I have bought a few cars in my life and have never had such a wonderful experience with a sales man as I had with the gentlemen named Leo.He was wonderful to work with and would buy a car from him again without a second thought. I will be telling all my friends who are in need of a car to look Leo up! He would be someone I would want to be working @ my dealership if I owned one!!He's a real Go getter, they should be proud of him for how he goes above and beyond,his salesmanship really reflects how awesome this dealership is! Kuddos to Leo

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! We are so pleased to hear that your experience with Leo was the best experience you have ever had! Customer service is so important to us and it's great he provided that to you and went above and beyond to make sure you were a satisfied customer! Enjoy your new vehicle and we can't wait to work with you again!


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  • Fast service friendly staff

    Fast friendly service at a great price. And a very comfortable waiting room.

    Dealer Response

    Bob, it's great you had a positive experience with us and we hope to provide that to you again next time you stop in!


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    Fast friendly service at a great price. And a very comfortable waiting room.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bob, it's great you had a positive experience with us and we hope to provide that to you again next time you stop in!


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  • Very Helpful, Conscious our needs

    The purchase of our new 2016 T & C was a pleasurable experience in that Nick Cole and I had been talking for several weeks about the best time to ...

    Dealer Response

    Neil, thank you for your feedback and continued business! We are happy to hear that your experiences with Nick have been so pleasurable, and we ho...


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    The purchase of our new 2016 T & C was a pleasurable experience in that Nick Cole and I had been talking for several weeks about the best time to make a move. When he contacted me I immediately responded and within two days I was in our new car, a purchase instead of a lease. This is the 4th lease/purchase through Nick since November 2013. I not only recommend the dealership but the professionalism displayed by Nick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Neil, thank you for your feedback and continued business! We are happy to hear that your experiences with Nick have been so pleasurable, and we hope that continues! Enjoy your new 2016 Town and Country and we look forward to working with you again in the near future!


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  • Price, quality and service aDd up to best value

    Not knowing what to expect, I contacted Suburban of Garden City regarding a 2014 Chrysler Town & Country. Within minutes I was contacted and made ...

    Dealer Response

    Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possib...


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    Not knowing what to expect, I contacted Suburban of Garden City regarding a 2014 Chrysler Town & Country. Within minutes I was contacted and made an appointment to see it. During that time, other dealerships were trying to get it because of the low mileage but they didn't budge. They held it for me and I ended up buying it. I worked with Tony Cawson who did an awesome job of advocating for me to get the most on my trade in value and the price of the vehicle to a point where I could afford the van. I intended to go to my credit union to finance but Jason Little, Business Manager, was able to match my credit union rate and the financing was completed in minutes. Awesome service, great products at a great price add up to a great value. I'm very satisfied with my experience there and will definitely go back when I'm ready for my next vehicle. Highly recommended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your 2014 Town and Country and your experience with Tony and Jason met all of those goals! Enjoy your new vehicle, and we look forward to working with you again when you're ready for your next one!


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  • : Great service, great people, good experience.

    : Tony Cawson was of great help and he really believed I could get the vehicle I wanted and I did. He's the man. Would refer him to anyone!

    Dealer Response

    We always appreciate positive feedback and we are happy to hear Tony met all of your car shopping needs when you purchased your new vehicle. We lo...


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    : Tony Cawson was of great help and he really believed I could get the vehicle I wanted and I did. He's the man. Would refer him to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We always appreciate positive feedback and we are happy to hear Tony met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!


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