McLarty Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 28, 2019

    I broke down in my 2006 F-150, while trying to get to my first duty station for the Army. The only ford dealerships still open was the Quick Lane Department... at Mclarty Ford. Having never been in the area before, I called them and was warmly greeted by Robert Smith and his team. They got me on the road again within a few hours and offered outstanding customer service and hospitality. Mr. Smith and his team are experts in their craft, offer fast and reliable service, and I could not ask for a better experience. My thanks and gratitude goes out to this dealership and if I am ever in the area again, they will be my first stop.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 16, 2019

    Shopped the ArkLaTex area, McLarty Ford had the best Prices on F150's I found on line. Found McLarty Ford sales department to be very helpful with the... emails and texts during my shopping experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • February 23, 2018

    The only car dealer in Texarkana to honor their Internet Discounted Price! McLarty Ford has the best and friendliest staff you will want to deal with them... on your next purchase!!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 13, 2018

    I appreciate Mr. Smith and the time he took explaining about the service. He is very personable and really seemed to care about my needs.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 13, 2018

    I would like to thank Kevin Kline for all the hard work he has done in resolving the issues in my previous vehicle purchase. He turned a very disgruntled... customer into a lifelong customer. I would also like to thank all the other associates that had to deal with my anger and frustration, even though they had nothing to do with the situation. Thank you again Kevin and all the McLarty crew!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 13, 2018

    Recently went by McLarty and was blown away by the atmosphere! The entire sales staff is warm and friendly just waiting to help the customer find what... they need. Not like most dealerships! McLarty actually cares about its customers. Superb experience which is why i’ll be rating my visit 5/5 stars!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    My husband recently bought me a new explorer, It was a total surprise and McLarty went above and beyond and topped it will a beautiful red bow! Very impressive!... Thanks McLarty Ford!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    Made buying a vehicle very easy! Salesman was very attentive to my request and patient in my decision making. I would definitely recommend McLarty Ford... to all my friends and family!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    They were very nice and treated you with respect they walk you through everything ou need to know mclarty is the best there’s a reason for it

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 10, 2018

    No accountability or assertiveness from service manager or Andy Knighton. Read all the ratings from other sites and see for yourself. They wouldn’t call... me back for over a week. I had to call them and file a complaint in order for my service advisor to call me and keep me in the loop. I believe strongly that he felt his time was way more important than mine and I’m the customer. Sorry but it’s true

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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