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Reviews

Average Ratings

4.9
106 lifetime reviews. Includes reviews of Briggs Nissan of Lawrence from DealerRater.com
  • Saved us $800.00 dollars!!!!!!!!!!!!!

    We had our Nissan Frontier looked at by another shop in town and after getting there estimate something didn't seem right.....a friend suggest we ...


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    We had our Nissan Frontier looked at by another shop in town and after getting there estimate something didn't seem right.....a friend suggest we take into Briggs Nissan and have them take a look at it, we dropped it off around 12:30 and I had an estimate on repairs by 2:30 pretty impressive I must say! Come to find out the other shop was wrong and Briggs found a recall part that needed to be replaced that was a bonus! These are the nicest people I have ever dealt with as far as Service goes! Highly recommend Briggs Nissan Service Department!!!! :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Wonderful experience

    Quick and easy. I didn't have an appointment and they got my oil changed within the hour. The staff was friendly.


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    Quick and easy. I didn't have an appointment and they got my oil changed within the hour. The staff was friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, made car buying easy

    Was told any deal I found on the car we wanted that Briggs would match and/or beat and they stood by their word. Got a great deal on the car we wa...


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    Was told any deal I found on the car we wanted that Briggs would match and/or beat and they stood by their word. Got a great deal on the car we wanted and didn't have to settle for anything less. Briggs went above and beyond to make sure we were satisfied on every step of the car buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Job!

    My sales rep was willing to deal honestly with me about the price posted online and made it happen for me, which I can't say about another nissan ...


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    My sales rep was willing to deal honestly with me about the price posted online and made it happen for me, which I can't say about another nissan dealer that I went to.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service

    I like the fact they check things while the car is being serviced and everyone is always so nice,and never have to wait very long.


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    I like the fact they check things while the car is being serviced and everyone is always so nice,and never have to wait very long.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • fast awesome break room

    fast service polite people clean garage and awesome clean break room feading material and tv with fresh pastries and cold drinks.


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    fast service polite people clean garage and awesome clean break room feading material and tv with fresh pastries and cold drinks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service

    Briggs always askscme how I am and gets me right in. They,are always willing to answer any questions I have or address any concerns I voice. This ...


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    Briggs always askscme how I am and gets me right in. They,are always willing to answer any questions I have or address any concerns I voice. This gives me piece of mind and I appreciate it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Customer Service and Hospitality

    The customer service was beyond expectations and I was completely satisfied with my service. My car had broken down on the way to work and the t...


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    The customer service was beyond expectations and I was completely satisfied with my service. My car had broken down on the way to work and the tow service recommended Briggs Nissan, called them, and they said they would be able to take care of me right away that morning. The service man came in the waiting area to talk to me several times during the visit, to explain what had happened, to let me know what to expect as they investigated the problem further, and to describe what efforts they were taking to ensure my vehicle was in good shape before getting back out on the road. Each time, he came in, sat down next to me, and took his time talking to me. He was never rushed, was always kind, and provided outstanding service. Truthfully, I could not have had a better experience. I have found my new car service location!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome customer service.

    I have a concern, on the way home from getting my car's oil changed and the tires rotated, my brakes started making a noise. Husband took a look a...


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    I have a concern, on the way home from getting my car's oil changed and the tires rotated, my brakes started making a noise. Husband took a look at the back brakes, the next day, and the brake pad was completely off of one of the back brakes. he replaced it of course. Felt like this should have been caught with the tire rotation....

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great sales, finance and service dept.

    That when promises were made promises were kept!! The turning in our Leased Car and the Purchasing of a new vehicle were able to be made on the sa...


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    That when promises were made promises were kept!! The turning in our Leased Car and the Purchasing of a new vehicle were able to be made on the same day without a hitch/problem. The offer by the Dealership to pay the last two payments of the Lease and take care of any additional fees or payments was a decisive part of our decision to buy a New Nissan vehicle. The Salesman Bryce Ebert was a joy to work with. He represented the Dealership in a very professional manner. He was very helpful in helping us find the car we wanted. The Finance Managers were very impressive as well. Luke Baker and Jeremy were most helpful and followed through on all promises that were made during the purchasing process. A special Thank you to Luke and Andrew Soba that made everything right. We appreciate honesty and integrity and are looking forward to conducting Business with the Briggs Nissan Dealership for many years to come.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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