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Reviews

Average Ratings

4.8
65 lifetime reviews.
  • Great Experience!

    I recently purchased a Forester Subaru at Briggs Auto in Lawrence, Kansas. John Warren , Sales Professional, is a very good listener with a great ...


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    I recently purchased a Forester Subaru at Briggs Auto in Lawrence, Kansas. John Warren , Sales Professional, is a very good listener with a great sense of humor! He was very resourceful in the process of my choosing a new car: One that met my wants, needs, and financial requirements! It was amazing! The entire Briggs staff are so professional with a caring attitude! I would highly recommend this very positive experience for all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fantastic Dealership!

    I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Br...


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    I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Subaru Service

    Just had my vehicle service! Brian Perry and his crew did a great job and provided me with factual information on my vehicle needs. No pressure to...


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    Just had my vehicle service! Brian Perry and his crew did a great job and provided me with factual information on my vehicle needs. No pressure to sell me anything extra. Carefully inspected the vehicle and made recommendations on current issues and long term upkeep. The techs are great and respect my vehicle like their own! I will return and recommend them to anyone with any vehicle!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My Buying Experience

    After looking at the recalls on other brands, I found that Subaru did not have any at that time. Very satisfied with the trade in price when we d...


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    After looking at the recalls on other brands, I found that Subaru did not have any at that time. Very satisfied with the trade in price when we decided on the Outback. It was pleasant experience, with no sales pressure, from John Warren. Everyone at Briggs Subaru have been pleasant to deal with including the service department and other employees.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Everyone involved was extremely knowlegable and pleasant to work with. I appreciate the professionalism by all during the transaction process.


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    Everyone involved was extremely knowlegable and pleasant to work with. I appreciate the professionalism by all during the transaction process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    I like the friendliness of the staff---both sales and service. I also like the small town feel of the shop. I like the fact that they make me feel...

    Dealer Response

    Thanks for those kind comments, James! We're happy to hear that Chad and Trevor were able to serve you well. We are driven to offer great customer...


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    I like the friendliness of the staff---both sales and service. I also like the small town feel of the shop. I like the fact that they make me feel like a person, not a number. Chad Smith in service and Trevor Ball in sales both do a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for those kind comments, James! We're happy to hear that Chad and Trevor were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Best regards, Briggs Subaru of Lawrence Team


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  • Great Transaction

    Briggs refused to lose my business to another dealership that was also competing for my business. Briggs also stayed in contact with me throughout...

    Dealer Response

    Dale, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects...


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    Briggs refused to lose my business to another dealership that was also competing for my business. Briggs also stayed in contact with me throughout the finding/buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dale, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team were able to gain your trust in our business. We look forward to servicing your future automotive needs! Best regards, Briggs Subaru of Lawrence Team


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  • Great maintenance visit today!

    The maintenance is quick and painless as a customer, there's a place for me to wait and work (with Wifi!) and in general it is an excellent place ...

    Dealer Response

    We appreciate your input, William. Glad to hear that you are happy with the service we offer here at Briggs Subaru of Lawrence. If there is anythi...


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    The maintenance is quick and painless as a customer, there's a place for me to wait and work (with Wifi!) and in general it is an excellent place that offers reliable service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your input, William. Glad to hear that you are happy with the service we offer here at Briggs Subaru of Lawrence. If there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Briggs Subaru of Lawrence Team


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  • Excellent service

    The sales associate, Trevor Ball was incredibly helpful in helping me with all my questions and I never felt pressured or forced at anytime while ...

    Dealer Response

    Travis, it was a pleasure to read about your car buying experience at Briggs Subaru of Lawrence. Our top priority is delivering informative servic...


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    The sales associate, Trevor Ball was incredibly helpful in helping me with all my questions and I never felt pressured or forced at anytime while I was there looking at vehicles. He made the process of buying a car incredibly easy and painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Travis, it was a pleasure to read about your car buying experience at Briggs Subaru of Lawrence. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Trevor was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! All the best, Briggs Subaru of Lawrence Team


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  • Straight service.

    My sales consultant, John Warren, was excellent to work with. He helped me find just the used car that I was looking for. He was very straight w...

    Dealer Response

    Thanks for the 5 stars, Angela! We're happy that John was able to help you with your new car. We appreciate you choosing Briggs Subaru of Lawrence...


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    My sales consultant, John Warren, was excellent to work with. He helped me find just the used car that I was looking for. He was very straight with me about the car, and left me with a feeling of trust in my sales consultant-- a title not easily earned!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 stars, Angela! We're happy that John was able to help you with your new car. We appreciate you choosing Briggs Subaru of Lawrence! We look forward to seeing you again. All the best, Briggs Subaru of Lawrence Team


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