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Reviews

Average Ratings

4.8
421 lifetime reviews.
  • Very good dealer

    Orlando was easy to work with. Pretty smooth process. They had what I was looking for. I will be back.

    Dealer Response

    We're very happy to hear Orlando has earned your future business, Brett! It was his pleasure to assist you and make sure you got exactly what you ...


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    Orlando was easy to work with. Pretty smooth process. They had what I was looking for. I will be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're very happy to hear Orlando has earned your future business, Brett! It was his pleasure to assist you and make sure you got exactly what you wanted. Thanks so much for working with us and we look forward to next time! - Clay Cooley


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  • Karla was Great!

    Karla was very friendly, non-aggressive in her selling and never pressured me into buying. She made me feel so relaxed and I had a great buying e...


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    Karla was very friendly, non-aggressive in her selling and never pressured me into buying. She made me feel so relaxed and I had a great buying experience. After a really horrible experience at the Cooley Galleria location, the Irving service department showed me the quality and professionalism the led me to entertain the idea of giving this dealership a chance to sell me a car. Wonderful experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chevy

    Went to to dealership to buy a Chevy SS got my new car test drove it and end up with the showroom Chevy SS at good price there were honest no beat...

    Dealer Response

    Drew, I am happy to read that you had such a great experience with Edwin! I hope that you are enjoying your new SS! -Tim Anderson


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    Went to to dealership to buy a Chevy SS got my new car test drove it and end up with the showroom Chevy SS at good price there were honest no beating around straight to the point Mr Edwin Cruz made it happen quick and took care business

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Drew, I am happy to read that you had such a great experience with Edwin! I hope that you are enjoying your new SS! -Tim Anderson


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  • Customer

    I want to thank Jose Chavez for the excellent customer service he provided to me and family. He helped us find the vehicle we were looking for. Th...

    Dealer Response

    Thanks for the shout-out to Jose, Hilda! We're so glad he was there to make your experience excellent and help you find the perfect vehicle for yo...


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    I want to thank Jose Chavez for the excellent customer service he provided to me and family. He helped us find the vehicle we were looking for. Thank you Mr. Chavez to you and your fellow peers for making us feel welcomed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the shout-out to Jose, Hilda! We're so glad he was there to make your experience excellent and help you find the perfect vehicle for your family. Thank you for your business, and we hope to see you again soon!


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  • Rather Walk

    One sided relationship. You lose . Hard to do business with . Trying to get what was promised . Have a lot of money coming back to lender from hig...

    Dealer Response

    We are disappointed that you feel this way, Charlie. We want to hear more about your situation so that we can have the chance to fix it. Please co...


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    One sided relationship. You lose . Hard to do business with . Trying to get what was promised . Have a lot of money coming back to lender from high priced warranties cancelled .

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are disappointed that you feel this way, Charlie. We want to hear more about your situation so that we can have the chance to fix it. Please contact me, the general manager, at (972)721-4300 or by email at tanderson@comeseeclay.com. I hope to hear from you soon. Thank, Tim Anderson.


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  • Great Salesperson

    Jose Chavez was a great salesperson. he was honest and basically treated us like we were his main focus. The deal on the car was great and everyth...

    Dealer Response

    Edwin, we're thrilled to hear Jose and our team here at Clay Cooley Chevrolet were able to make up for your negative experience at a different dea...


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    Jose Chavez was a great salesperson. he was honest and basically treated us like we were his main focus. The deal on the car was great and everything was explained without any confusion. We were lied to so bad at another dealership, so going to this dealership and being treated with respect, restored our faith again. Thank you Jose Chavez and the entire staff at CC Chevy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Edwin, we're thrilled to hear Jose and our team here at Clay Cooley Chevrolet were able to make up for your negative experience at a different dealership. Car buying should be an exciting and easy process, and we're glad Jose made it that way for you. We really appreciate your business and hope you're enjoying your new car. Thank you and we look forward to next time! - Clay Cooley


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  • Car Service

    Thank you Clay Cooley Serivice The lady's in the front desk where so kind made it easy and simple to get my car fix I really appreciate it my car...

    Dealer Response

    Thanks for the review Alberto! We're happy that we could make things quick, simple, and easy for you to get your car fixed. We always like your ca...


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    Thank you Clay Cooley Serivice The lady's in the front desk where so kind made it easy and simple to get my car fix I really appreciate it my car looks great ¿

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review Alberto! We're happy that we could make things quick, simple, and easy for you to get your car fixed. We always like your car looking great! See you again soon! Thanks, Clay Cooley


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  • Awesome staff & super friendly service

    Very pleasant experience even with all the construction going on!

    Dealer Response

    Stefanie, thanks so much for telling us about your recent experience at our store. We're happy to hear that everything worked out! - Clay Cooley


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    Very pleasant experience even with all the construction going on!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stefanie, thanks so much for telling us about your recent experience at our store. We're happy to hear that everything worked out! - Clay Cooley


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  • Indiividual

    Terrible buying experience . Purchased a high value vehicle that needed windshield repair and was told that dealership would pay for repair . Paid...

    Dealer Response

    Thank you for alerting us to your situation, Charles. We want to make sure that we take care of this situation and make sure that you get everythi...


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    Terrible buying experience . Purchased a high value vehicle that needed windshield repair and was told that dealership would pay for repair . Paid for it myself and sent receipt for reimbursement . Have not been reimbursed nor a return call .

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for alerting us to your situation, Charles. We want to make sure that we take care of this situation and make sure that you get everything that you need for your new vehicle Please contact our general manager, Will Harris, at (972)721-4300 or by email at wharris@comeseeclay.com. We hope to have this taken care of very soon.


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  • 2016 Chevrolet Equinox

    This is my second car I have brought from Clay Cooley Chevrolet. Orlando Hewitt is my personal salesman. Olando is a great salesman and you ar...

    Dealer Response

    Thanks so much for your continued support of our dealership, Lynn! We truly appreciate your business and will pass on your compliments to Orlando!...


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    This is my second car I have brought from Clay Cooley Chevrolet. Orlando Hewitt is my personal salesman. Olando is a great salesman and you are lucky to have him in your company.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your continued support of our dealership, Lynn! We truly appreciate your business and will pass on your compliments to Orlando! We hope you are loving your new car and let us know if there is anything else we can assist you with!


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