We purchased a 2012 E-350 Mercedes Benz; black, sleek and absolutely gorgeous. The car was detailed at the highest level of excellence and in excellen...t condition. The customer service that we received was beyond reproach. The store manager and the sales person were professional, courteous and highly personable (I apologize for failing to remember their names; we purchased the car some months ago). I highly recommend Classy and Luxury Motors; as, the service that one receives is Top Class!
Tried to sell me a $23,000 Escalade that was from New York, full of rust, bald tires, bent wheel, flushed motor, and repainted. Listed as excellent c...ondition but belonged in a junk yard. I gave an honest review on CarGuru, and in retaliation they posted negative reviews about my restaurant even though they have never been there. Very childish behavior.
Great people. Thank You !! Even though I haven't purchased any car from them yet they have been willing to help me with every question and concerns... I have. Hope to buy from them soon if the conditions are right for each one of us.
Romman was incredible as a salesman. He was very accommodating since I was coming from another state. We made most of the arrangements over the phone ...with the in person test drive being the final deciding factor. The customer service was beyond reproach and the price was the best I'd seen from Alabama to NJ. Would recommend to any looking for a used luxury car. I purchased a 2012 Lexus RX 350.
I saw a car I wanted on the Class and Luxury Motors website late Thursday night and sent an inquiry, first thing Friday morning I got a call from Dani...el. I told him what car I was interested and that I had already been approved for financing. Daniel ask me to give his finance person a chance and asked me to fill out an application online. They would try to get me a much better interest rate and they did about half the rate of the original approval. I picked up my new car on Saturday and was in and out of the dealership in less that two hours. Would have been less time if I had called my Insurance company before I got there to add a new vehicle. Daniel told me this would be my best car buying experience and he was correct. Thank you guys so much for making this process so easy. I highly recommend. D.H.
We had to have looked at 10-15 different dealerships, each having poor quality of product on their lot. We were amazed by the amount of junk that we s...aw out there. You have to wonder what people do in their cars!? This dealership had clean cars. They were not torn up and they ran well. The only reason we did not purchase from them, is we found a single owner car that we could afford to pay cash for. I would highly recommend stopping by and looking at their inventory; definitely worth your time. Cars are clean and the staff is both friendly and professional. No high pressure sales, just a pleasant experience. The only thing I would recommend, is better signage. This is a small dealership and is a little tough to see...look for the Captain D sign and you'll find this place easier.
The guys were friendly and appear to be straight forward. Really don't have any complaints and would suggest them to other people. The only thing that... hurt a perfect score was they let me leave lot without full tank of gas. Classy would have been a full tank out the parking lot. But guys are honest enough as far as I can tell.