Reviews

Average Ratings

4.8
596 lifetime reviews. Includes reviews of Mile High Acura from DealerRater.com
  • Matt Heintz is a outstanding salesman.

    Matt is a great salesman and we have purchased 4 vehicles from him and will continue to do so in the future. Matt is always available to answer an...


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    Matt is a great salesman and we have purchased 4 vehicles from him and will continue to do so in the future. Matt is always available to answer any questions and help you pick out the perfect vehicle for your needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Was very pleased with the service and quality!
    October 19, 2017

    The staff was friendly and informative. My service was quick and thorough. I was VERY satisfied with every part of my experience at Mile High Acur...


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    The staff was friendly and informative. My service was quick and thorough. I was VERY satisfied with every part of my experience at Mile High Acura!

    Does recommend this dealer
    Came in for service or repair

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  • Great Service Department Experience at Mile High Acura
    October 13, 2017

    I made an appointment with the service department at Mile High Acura for an airbag inflator recall repair. From the initial phone call through my ...


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    I made an appointment with the service department at Mile High Acura for an airbag inflator recall repair. From the initial phone call through my service, I had an excellent experience. I was able to get an appointment the next day and was seen immediately upon arrival. Currently the dealership is going through a renovation and even with that, the service area was well managed. My service advisor, Dylan Bertoldo, has been great to work with. He has kept me well informed and provided me with an action plan for my vehicle. I appreciate that he hasn't tried to sell me on services I don't need. I felt that he listened to my concerns and provided solutions for noted problems found. I was also impressed that the intake employee noticed I was waiting awhile in the lobby and checked with me to make sure everything was ok. While the repair has taken awhile, there is free Wi-Fi and even cubicle desks so I have been able to get a lot of work done while waiting. I put this visit off because i was worried it would be a painful experience but overall I've been very impressed with the level of experience and customer service I have received.

    Does recommend this dealer
    Came in for service or repair

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  • great Acura MDX purchasing experience
    October 10, 2017

    Janet Lakes and the team at Mile High Acura took all the stress out of my new Acura MDX purchasing experience. They had the exact model and color...

    Mile High Acura

    Thank you for this great review, Dan! We are so pleased to hear our team was able to help get you into the new MDX you were looking for. We apprec...


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    Janet Lakes and the team at Mile High Acura took all the stress out of my new Acura MDX purchasing experience. They had the exact model and color scheme I was looking for and sold it to me at a great price. Their knowledge of the cars technology was helpful as was their quick and painless financing process. I'd highly recommend Mile High Acura. Dan S

    Does recommend this dealer
    Mile High Acura

    Thank you for this great review, Dan! We are so pleased to hear our team was able to help get you into the new MDX you were looking for. We appreciate your recommendation and look forward to working together again in the future!


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  • Sensational service, friendly atmosphere
    October 6, 2017

    The normal sentiment when you need your car serviced is dread. When I bring my car into Mile High Acura, I almost look forward to the experience....

    Mile High Acura

    Thanks for the great review, Patrick! We're glad you had a great experience with our service department.


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    The normal sentiment when you need your car serviced is dread. When I bring my car into Mile High Acura, I almost look forward to the experience. I know I will be met with friendly professional folks who really seem to care about the customer experience. I worked with Mark Jarvis who was excellent. I even mentioned it was my birthday in a few days and he gave me a $30 off my next service. Mile High also has a great business center with wifi, free coffee (a great espresso machine) and a relaxing atmosphere. And the service is incredibly fast. Just a great experience working with them.

    Does recommend this dealer
    Came in for service or repair
    Mile High Acura

    Thanks for the great review, Patrick! We're glad you had a great experience with our service department.


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  • Great service
    October 3, 2017

    Bought my car there, have had all my service there. My car has 135K miles and they inspect for upcoming ideas to put on the watch list. This time ...

    Mile High Acura

    Ron, thank you so much for your kind words and five stars! I am so happy to hear that we were able to provide you with excellent customer service....


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    Bought my car there, have had all my service there. My car has 135K miles and they inspect for upcoming ideas to put on the watch list. This time I came in with a battery problem without an appointment and they gave me a loaner car.

    Does recommend this dealer
    Came in for service or repair
    Mile High Acura

    Ron, thank you so much for your kind words and five stars! I am so happy to hear that we were able to provide you with excellent customer service. Please be sure to come see us again!


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  • Great personal service from Mark Jarvis. Usually quick fixes
    September 28, 2017

    Every time I have the smallest of problems I can drive right in and most of the time can wait for them to be fixed. If they have to keep my car, l...

    Mile High Acura

    Ellen, Thank you so much for the kind words and for taking the time to post this review for Mark. He is an asset to our company! Have a wonderfu...


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    Every time I have the smallest of problems I can drive right in and most of the time can wait for them to be fixed. If they have to keep my car, like they did this year, they were willing to loan me a car. Mark has been my personal service rep and I wouldn't go to anyone else.

    Does recommend this dealer
    Came in for service or repair
    Mile High Acura

    Ellen, Thank you so much for the kind words and for taking the time to post this review for Mark. He is an asset to our company! Have a wonderful weekend, and we look forward to seeing you at your next visit! Christopher Smith Service Manager


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  • Excellent Service!
    September 22, 2017

    I am so appreciative for Mark Jarvis at Mile High Acura! He schedules appointments when they are convenient for me, he ensures that I am in and ou...


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    I am so appreciative for Mark Jarvis at Mile High Acura! He schedules appointments when they are convenient for me, he ensures that I am in and out the door in a timely manner, and he ensures that everything is checked and necessary repairs are made to my car! And he does all of this with a smile on his face and a friendly disposition!!

    Does recommend this dealer
    Came in for service or repair

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  • 2007 Honda CRV
    September 18, 2017

    There were a few issues with the lights and locks on the car. The issues were resolved and my costs for repair were reimbursed by Gene Galushko.


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    There were a few issues with the lights and locks on the car. The issues were resolved and my costs for repair were reimbursed by Gene Galushko.

    Does not recommend this dealer

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  • great service as always, thanks to mark Jarvis
    September 17, 2017

    I have been servicing all my acura at mile high over 15 years, we recently bought another acura because of mark's great service. i know if somethi...


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    I have been servicing all my acura at mile high over 15 years, we recently bought another acura because of mark's great service. i know if something is wrong or if i need anything, mark is able to help me with. BEST BEST service ever.

    Does recommend this dealer
    Came in for service or repair

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