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Sean was great. He processed everything quickly and had my car back to me in about an hour as he promised. It was a very smooth process!
Chuck Patterson always has friendly staff & good customer service. No complaints!! Ive bought the lady 4 cars there!
We suddenly began having a problem starting our normally reliable Toyota Camry. Took it to Chuck Patterson and they did the repair and had it back to us... the following day. As always they were very helpful and accommodating.
Best experience weve had in purchasing a new vehicle by far.
KYLE WAS SIMPLY AMAZING AND EXTREMELY KNOWLEDGABLE.
LIZ Gibbons always handles my service issues with prompt, polite and very efficient attention. Having here in service department is the reason I have... maintained my relationship with this dealership
I have a job where I commute an insane amount of miles...daily. I needed to get a hybrid car to save my new paycheck from being gobbled up by gas costs.... My sales person was Arin J. at Chico - Chuck Patterson. He was professional, knowledgeable of the hybrid car I was shopping for and pleasant to deal with. I'm not a fan of high pressure sales people. I shopped, test drove and eventually selected a 2016 Toyota Prius that had only 16,000 miles on it. Arin helped me with the paperwork and even helped me transfer all the contents of my car (which is literally a travelling office for me) to my new Prius. Switching to a hybrid has been a learning curve. Thankfully, Arin has made himself available to answer operating questions I have had in the three weeks since I purchased my car. I would recommend this dealership and salesperson wholeheartedly!
I just had my air filter replaced on my 2018 Highlander after the fires nearby. Very easy to get it scheduled and very quick when I took it in. Always... a satisfied customer here I did not buy a car while I was there but this is my second Toyota Highlander and I am so glad they service them so well. I bought my first Highlander in 2003 when hardly anybody knew for the Highlander was. This time I bought a hybrid. Love it.
Peter does a phenomenal job in the service process. He is an asset for the company.
Met my every need, and assister in making sure I knew how everything worked...