Reviews
Our recent experience at BMW Denver was nothing short of
Our recent experience at BMW Denver was nothing short of fantastic, thanks to Berooz. From the moment we walked in, he took a no-nonsense approach?no pressure, no gimmicks, just straightforward and honest information. He took the time to walk us through all the differences between the X Series models, ensuring we fully understood the options and features available. What truly set him apart was his dedication. Despite the snowstorm outside, he didn?t hesitate to take us out to the lot so we could see the cars firsthand. Most salespeople would have stayed inside where it was warm, but not Berooz?he was all about making sure we had the best possible experience. His knowledge, patience, and willingness to go the extra mile made all the difference.
Our recent experience at BMW Denver was nothing short of
Our recent experience at BMW Denver was nothing short of fantastic, thanks to Berooz. From the moment we walked in, he took a no-nonsense approach?no pressure, no gimmicks, just straightforward and honest information. He took the time to walk us through all the differences between the X Series models, ensuring we fully understood the options and features available. What truly set him apart was his dedication. Despite the snowstorm outside, he didn?t hesitate to take us out to the lot so we could see the cars firsthand. Most salespeople would have stayed inside where it was warm, but not Berooz?he was all about making sure we had the best possible experience. His knowledge, patience, and willingness to go the extra mile made all the difference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
All the staff we encountered were very helpful,
All the staff we encountered were very helpful, courteous, and knowledgeable. This is the second car we have bought from them and we definitely plan on going back for the next one.
All the staff we encountered were very helpful,
All the staff we encountered were very helpful, courteous, and knowledgeable. This is the second car we have bought from them and we definitely plan on going back for the next one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
Everyone was very helpful.
Everyone was very helpful. They made sure we were very comfortable while waiting. BMW of Downtown Denver made sure we knew all of our car buying options.
Everyone was very helpful.
Everyone was very helpful. They made sure we were very comfortable while waiting. BMW of Downtown Denver made sure we knew all of our car buying options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
Great to work with hope to continue getting the type of
Great to work with hope to continue getting the type of service thanks Rod see you soon
Great to work with hope to continue getting the type of
Great to work with hope to continue getting the type of service thanks Rod see you soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
Very responsive.
Very responsive. Good selection. Informed me about features available on my BMW and how to use them.
Very responsive.
Very responsive. Good selection. Informed me about features available on my BMW and how to use them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
The pull-ahead in my lease, and the process to place me
The pull-ahead in my lease, and the process to place me in a new x3 was seamless. By name: Nate Sheridan?made this work in the space of one short afternoon. The follow up has been unexpected and well-received, too.
The pull-ahead in my lease, and the process to place me
The pull-ahead in my lease, and the process to place me in a new x3 was seamless. By name: Nate Sheridan?made this work in the space of one short afternoon. The follow up has been unexpected and well-received, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
I recently purchased a new BMW X3 from BMW Downtown, and
I recently purchased a new BMW X3 from BMW Downtown, and overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From start to finish, he maintained great communication, promptly addressing all my questions and concerns. He even went the extra mile by periodically sending me options that matched what I was looking for. Mahdi genuinely cared about ensuring I was 100% satisfied with my purchase. As part of the sales agreement, I requested a dent on the hood to be repaired and an estimate for two other dings. When I dropped off my car, Mahdi arranged for a courteous loaner vehicle, which made the process seamless. To my surprise, when I picked up my car, Mahdi had gone above and beyond by repairing all the dings, not just the one agreed upon. His dedication to customer satisfaction is truly commendable, and I would highly recommend working with him if you’re considering a purchase. Finance Experience: My experience with the Finance Manager was a bit more challenging. I understand that part of the role involves pushing add-ons and maintenance plans, but I felt the process could have been more transparent. When I asked for details about the plans, I didn’t always feel like I was getting clear answers, and there was a strong push for a more expensive option that I didn’t feel was necessary for me. A more straightforward approach would have made me feel more confident in the process. That said, I do appreciate that I was able to get two of the add-ons refunded after the fact without any hassle, which speaks to the dealership’s willingness to resolve concerns. Final Thoughts: While there were a few hiccups, Mahdi’s exceptional service more than made up for it. He truly went above and beyond to ensure I was happy with my car and the overall experience. If you’re considering buying a car from this dealership, I highly recommend working with Mahdi—you won’t regret it.
I recently purchased a new BMW X3 from BMW Downtown, and
I recently purchased a new BMW X3 from BMW Downtown, and overall, I had a good experience with some ups and downs. Sales Experience: Mahdi, the salesman I worked with, was absolutely fantastic. From start to finish, he maintained great communication, promptly addressing all my questions and concerns. He even went the extra mile by periodically sending me options that matched what I was looking for. Mahdi genuinely cared about ensuring I was 100% satisfied with my purchase. As part of the sales agreement, I requested a dent on the hood to be repaired and an estimate for two other dings. When I dropped off my car, Mahdi arranged for a courteous loaner vehicle, which made the process seamless. To my surprise, when I picked up my car, Mahdi had gone above and beyond by repairing all the dings, not just the one agreed upon. His dedication to customer satisfaction is truly commendable, and I would highly recommend working with him if you’re considering a purchase. Finance Experience: My experience with the Finance Manager was a bit more challenging. I understand that part of the role involves pushing add-ons and maintenance plans, but I felt the process could have been more transparent. When I asked for details about the plans, I didn’t always feel like I was getting clear answers, and there was a strong push for a more expensive option that I didn’t feel was necessary for me. A more straightforward approach would have made me feel more confident in the process. That said, I do appreciate that I was able to get two of the add-ons refunded after the fact without any hassle, which speaks to the dealership’s willingness to resolve concerns. Final Thoughts: While there were a few hiccups, Mahdi’s exceptional service more than made up for it. He truly went above and beyond to ensure I was happy with my car and the overall experience. If you’re considering buying a car from this dealership, I highly recommend working with Mahdi—you won’t regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad that you enjoyed your overall experience at BMW of Denver Downtown.
Buying a car at BMW downtown Denver was a super easy
Buying a car at BMW downtown Denver was a super easy process. Mahdi was great to work with. Would recommend.
Buying a car at BMW downtown Denver was a super easy
Buying a car at BMW downtown Denver was a super easy process. Mahdi was great to work with. Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
Efficient with their time and mine.
Efficient with their time and mine. Very much appreciated. Sales consultant Behrooz was solid, respectful and honest.
Efficient with their time and mine.
Efficient with their time and mine. Very much appreciated. Sales consultant Behrooz was solid, respectful and honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.
I would recommend BMW on Colorado to anyone looking to
I would recommend BMW on Colorado to anyone looking to buy a new or pre-owned vehicle. They made my buying experience easy and as quick as possible. Everyone was friendly and helpful.
I would recommend BMW on Colorado to anyone looking to
I would recommend BMW on Colorado to anyone looking to buy a new or pre-owned vehicle. They made my buying experience easy and as quick as possible. Everyone was friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.