Five Star Hyundai of Macon

4.8
(350 reviews)
Visit Five Star Hyundai of Macon
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award View 1 awards
2021 consumer dealer award

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New (888) 880-1586 (888) 880-1586
Used (888) 884-2597 (888) 884-2597
Service (888) 880-2023 (888) 880-2023

Inventory

See all 138 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2018.
WHY BUY FROM FIVE STAR Hyundai and Genesis of Macon? Lifetime Warranty on All New Car Purchases. Your warranty never runs out with Five Star Hyundai and Genesis of Macon's Lifetime Limited Powertrain Warranty on every new car purchase.

At Five Star Hyundai and Genesis Macon of Macon we want our customers to
have absolute confidence in their used car purchases. Because of this we offer a limited
warranty on all eligible used vehicles at no
additional cost.
72-Hour Exchange Policy
Home of the Nationwide Lifetime Warranty!

Service center

Phone number (888) 880-2023

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great team at 5 Star Hyundai!

Great team at 5 Star Hyundai! Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else.

5.0

Great team at 5 Star Hyundai!

Great team at 5 Star Hyundai! Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the high rating and glowing review. Our team at Five Star Hyundai Macon is always committed to providing a smooth car buying experience, especially for our beloved repeat customers. Enjoy your fourth Hyundai!

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5.0

Keith Harrell is the best.

Keith Harrell is the best. Hw has helped me for the 2nd time in getting a vehicle. He easily helped me get my new 2024 Venue. Go see Keith Harrell for the best service and help.

5.0

Keith Harrell is the best.

Keith Harrell is the best. Hw has helped me for the 2nd time in getting a vehicle. He easily helped me get my new 2024 Venue. Go see Keith Harrell for the best service and help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team helped secure your 2024 Venue effortlessly at Five Star Hyundai Macon. Your words of approval mean a lot to us. Thanks for the review.

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5.0

When we arrived at the dealership, Keith immediately met

When we arrived at the dealership, Keith immediately met and greeted us with a smile. He escorted us into the showroom where we met Jake, who was very professional and knowledgeable of the different makes and models of the Genesis. The entire experience was very relaxing. Jake drove us around to the overflow lot as well and gave us information about each model. Great selection of vehicles. We test drove the vehicle we wanted. The financing with Ryan went smoothly as well. A great experience. We purchased the car on Saturday. Ryan called us on Monday and so did Keith to make sure everything was going well. We are extremely pleased with the purchase of our beautiful 2024 Genesis G70.

5.0

When we arrived at the dealership, Keith immediately met

When we arrived at the dealership, Keith immediately met and greeted us with a smile. He escorted us into the showroom where we met Jake, who was very professional and knowledgeable of the different makes and models of the Genesis. The entire experience was very relaxing. Jake drove us around to the overflow lot as well and gave us information about each model. Great selection of vehicles. We test drove the vehicle we wanted. The financing with Ryan went smoothly as well. A great experience. We purchased the car on Saturday. Ryan called us on Monday and so did Keith to make sure everything was going well. We are extremely pleased with the purchase of our beautiful 2024 Genesis G70.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's a pleasure to know your visit went smoothly at Five Star Hyundai Macon. It seems our team made a lasting impression with their professionalism and knowledge, notably on the Genesis G70. Your satisfaction means a lot to us, thank you for sharing!

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5.0

My salesperson was Rick Brett.

My salesperson was Rick Brett. He was determined to get me exactly what I asked for. I really appreciate it ! I recommend Hyundai Five Star to anyone that comes across this post.

5.0

My salesperson was Rick Brett.

My salesperson was Rick Brett. He was determined to get me exactly what I asked for. I really appreciate it ! I recommend Hyundai Five Star to anyone that comes across this post.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to know our team was able to meet your needs at Five Star Hyundai Macon. We appreciate the kind words and recommendation. Thank you for choosing us!

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5.0

Honest and straightforward transaction with Bubba Lamb.

Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum

5.0

Honest and straightforward transaction with Bubba Lamb.

Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate your positive feedback on the transaction process with our team at Five Star Hyundai Macon. Its good to know you valued Bubba's expertise and no-pressure approach. We're here for any future queries you might have.

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5.0

Our sales person Jacob Walker was very professional and

Our sales person Jacob Walker was very professional and did not pressure my decisions in any way. I looked at several vehicles and was given a great overview so that I could choose the one that fit my needs.

5.0

Our sales person Jacob Walker was very professional and

Our sales person Jacob Walker was very professional and did not pressure my decisions in any way. I looked at several vehicles and was given a great overview so that I could choose the one that fit my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad to hear our team could provide you with a helpful and no-pressure experience at Five Star Hyundai Macon. Your satisfaction is of utmost importance to us.

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5.0

Had my Genesis serviced last month and Joe my service

Had my Genesis serviced last month and Joe my service advisor did a great job...he was flexible and stayed with it till it got the attention it needed. I will be going back for my 65k service next month and will definitely ask for Joe in Service again.

5.0

Had my Genesis serviced last month and Joe my service

Had my Genesis serviced last month and Joe my service advisor did a great job...he was flexible and stayed with it till it got the attention it needed. I will be going back for my 65k service next month and will definitely ask for Joe in Service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about your Genesis service at Five Star Hyundai Macon. It's great to hear the commitment shown by our team, especially Joe. We're looking forward to providing further vehicle care next month.

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4.0

I ‘m 21-year retired Army Sergeant First Class that

I ‘m 21-year retired Army Sergeant First Class that needed a more comfortable vehicle for my bad back. My wife and I saved up money to be able to pay cash for a Van. We found 2015 Nissan Quest on a third-party website for Five Star Hyundai of Macon that is 2 hours away from Phenix City, AL. I was given an out the door price that appeared to be higher than expected. I talked to the Sales manager Keith about the price and he stated that he was collecting taxes for Alabama. As an Army Soldier I have purchased many vehicles in different states and have never had any dealerships collect taxes for another state. I asked the dealership if I paid them could they deliver to me. I was told no they could not but I could pay a third party to deliver the van. During this search for a vehicle, I had dealerships in Atlanta GA, Enterprise, AL, and Tennessee that agreed to deliver the vehicle free of charge. However, my wife liked the Quest over the Town and Country. So, we drove to Five Star Hyundai of Macon for this van with a cashiers check for over 12,000. The salesman John was very helpful and polite. They over estimated Alabama taxes required but promised to send me a refund check because I paid with a cashier’s check. I have not received any money yet. The Quest had a DVD player that could not operate because the remote was missing. The sales manager agreed to order a remote and he give us a WE OWE- Delivery confirmation sheet. I started calling the salesman a week later for an update on the remote. He would tell me that Keith the Sales manager was working on it. I later start calling Keith the sales manger and he stated he was going to order the remote on 2 Jan 2024 and talk to accounting about the tax money. Keith did send me the remote and refund as promised .

4.0

I ‘m 21-year retired Army Sergeant First Class that

I ‘m 21-year retired Army Sergeant First Class that needed a more comfortable vehicle for my bad back. My wife and I saved up money to be able to pay cash for a Van. We found 2015 Nissan Quest on a third-party website for Five Star Hyundai of Macon that is 2 hours away from Phenix City, AL. I was given an out the door price that appeared to be higher than expected. I talked to the Sales manager Keith about the price and he stated that he was collecting taxes for Alabama. As an Army Soldier I have purchased many vehicles in different states and have never had any dealerships collect taxes for another state. I asked the dealership if I paid them could they deliver to me. I was told no they could not but I could pay a third party to deliver the van. During this search for a vehicle, I had dealerships in Atlanta GA, Enterprise, AL, and Tennessee that agreed to deliver the vehicle free of charge. However, my wife liked the Quest over the Town and Country. So, we drove to Five Star Hyundai of Macon for this van with a cashiers check for over 12,000. The salesman John was very helpful and polite. They over estimated Alabama taxes required but promised to send me a refund check because I paid with a cashier’s check. I have not received any money yet. The Quest had a DVD player that could not operate because the remote was missing. The sales manager agreed to order a remote and he give us a WE OWE- Delivery confirmation sheet. I started calling the salesman a week later for an update on the remote. He would tell me that Keith the Sales manager was working on it. I later start calling Keith the sales manger and he stated he was going to order the remote on 2 Jan 2024 and talk to accounting about the tax money. Keith did send me the remote and refund as promised .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
43 people out of 43 found this review helpful.
Dealer response

Hello Herman, We take our customer feedback very seriously and we appreciate you allowing us the opportunity to speak with you. Please let us know if you need anything else. Best, Patrick Hoye General Manager phoye@fivestaronline.net

Consumer response

Thank you Patrick Hoye for all your help.

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5.0

Honest and straightforward transaction with this

Honest and straightforward transaction with this dealership. Amanda, Savanah, and Steven were easy to work with.

5.0

Honest and straightforward transaction with this

Honest and straightforward transaction with this dealership. Amanda, Savanah, and Steven were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

It's great to hear about your positive experience with the transaction, our staff stands ready to provide this high level service at Five Star Hyundai Macon. We appreciate your feedback!

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5.0

They really go above and beyond to make the customer

They really go above and beyond to make the customer happy. I am so pleased ! Tabatha White

5.0

They really go above and beyond to make the customer

They really go above and beyond to make the customer happy. I am so pleased ! Tabatha White

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you found the team at Five Star Hyundai Macon helpful. We appreciate your review and strive to make every experience positive.

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