Reviews
Gerald & Byron was Amazing!
Gerald & Byron was Amazing!!! Very professional and had great customer service. My experience with Nick was the very opposite; however Gerald saved the day because I was headed to another car dealership I'm so glad he did!
Gerald & Byron was Amazing!
Gerald & Byron was Amazing!!! Very professional and had great customer service. My experience with Nick was the very opposite; however Gerald saved the day because I was headed to another car dealership I'm so glad he did!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team at Five Star Hyundai Macon. We're pleased Gerald could assist you effectively. If you'd like to discuss your experience with Nick further, please reach out to us directly.
I want to thank Keith at Five Star Hyundai in Macon and
I want to thank Keith at Five Star Hyundai in Macon and the whole Hyundai team there for their amazing service. I am grateful to them for working hard on giving me a reasonable and affordable payment price on my brand new vehicle that my daughters and I love! Thank you so much!!
I want to thank Keith at Five Star Hyundai in Macon and
I want to thank Keith at Five Star Hyundai in Macon and the whole Hyundai team there for their amazing service. I am grateful to them for working hard on giving me a reasonable and affordable payment price on my brand new vehicle that my daughters and I love! Thank you so much!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words and are so pleased that you and your daughters love your new car. Our team always strives to offer the best service possible at Five Star Hyundai Macon. Enjoy driving your new vehicle.
My GV80 has been at Genesis of Macon for 30 days, as of
My GV80 has been at Genesis of Macon for 30 days, as of today they have not even diagnosed the problem! Heard more excuses than you can imagine! This is worst service I have had!
My GV80 has been at Genesis of Macon for 30 days, as of
My GV80 has been at Genesis of Macon for 30 days, as of today they have not even diagnosed the problem! Heard more excuses than you can imagine! This is worst service I have had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gene, Your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Department regarding the subsequent wait time that you have encountered for the diagnosis of your vehicle. It would be greatly appreciated if you would email your preferred contact details at a time that works best for you. Thank you, Alan Johnson General Manager ajohnson@fivestaronline.net
They lied and told us the car was available and the next
They lied and told us the car was available and the next day when my wife and I got up to go purchase the car it was sold
They lied and told us the car was available and the next
They lied and told us the car was available and the next day when my wife and I got up to go purchase the car it was sold
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Terrence, We truly value your feedback and would like the opportunity to discuss your recent interaction with our Sales Team, regarding the vehicle you were interested in that was sold before your visit. Please email me your preferred contact details at your earliest convenience. Thank you, Alan Johnson General Manager ajohnson@fivestaronline.net
I emailed the dealership-Keith Harrell.
I emailed the dealership-Keith Harrell. He never responded so I called him regarding the Ioniq 5 Disney edition. He said he will speak with the GM and get with me and he never did. The price of the bifocals was 45000.00. Now your site shows it being 53000.00. Terrible person
I emailed the dealership-Keith Harrell.
I emailed the dealership-Keith Harrell. He never responded so I called him regarding the Ioniq 5 Disney edition. He said he will speak with the GM and get with me and he never did. The price of the bifocals was 45000.00. Now your site shows it being 53000.00. Terrible person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Susan, Your feedback is very important to us. I would like to speak with you about the level of communication you have received from our Sales Team regarding the Hyundai IONIQ 5 Disney100 Platinum Edition. Please send me an email with your contact information so we may discuss this further. Sincerely, Brad Marks General Manager bmarks@fivestaronline.net
Excellent Service!
I rarely take the time to review products or services; however, after my terrific experience with Five Star Hyundai of Macon Dealership, I decided to share my experience. Early this summer I started the process of looking for a vehicle. I looked online, talked to online managers, and took the time to visit several other dealerships before visiting Five Star. It quickly became a very exhausting and frustrating experience. However, once I decided to view the inventory at Five Star, and much to my surprise, the process changed when I met John Kosater, the salesman. He was charming, friendly, and more importantly, knowledgeable and worked hard to deliver a deal I could not refuse. The entire atmosphere at the dealership lacked the intense pressure I found at other places. The entire staff, Reggie Thompkins in finance, the manager, and all staff made the process easy. I would highly recommend this dealership.
Excellent Service!
I rarely take the time to review products or services; however, after my terrific experience with Five Star Hyundai of Macon Dealership, I decided to share my experience. Early this summer I started the process of looking for a vehicle. I looked online, talked to online managers, and took the time to visit several other dealerships before visiting Five Star. It quickly became a very exhausting and frustrating experience. However, once I decided to view the inventory at Five Star, and much to my surprise, the process changed when I met John Kosater, the salesman. He was charming, friendly, and more importantly, knowledgeable and worked hard to deliver a deal I could not refuse. The entire atmosphere at the dealership lacked the intense pressure I found at other places. The entire staff, Reggie Thompkins in finance, the manager, and all staff made the process easy. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Lori. Thanks for the five-star review and feedback. We are happy our Sales Department was able to find the right vehicle for you and meet all your needs promptly. Our team strives to go above and beyond every time. If you have any more automotive needs stop by Five Star Hyundai Macon. Take care!
You won't regret spending time here!!
If you are looking for a painless, friendly, exceptional car buying experience....this is the place to go! Highly recommend!! Great people and great service!! Thank you John and Sky!!
You won't regret spending time here!!
If you are looking for a painless, friendly, exceptional car buying experience....this is the place to go! Highly recommend!! Great people and great service!! Thank you John and Sky!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, we understand it's a big decision where you purchase your car from, and we are grateful that you chose Five Star Hyundai Macon. Congratulations again on your new vehicle and thank you for your 5-star review. If you have any additional needs or questions, our Sales Team will be more than happy to assist you.
A happy customer
I had a great experience buying my vehicle from this dealership. My salesman, Rick Brett, was very knowledgeable, professional, and friendly as well as other staff members. The entire process went very smoothly, and am extremely happy with my purchase.
A happy customer
I had a great experience buying my vehicle from this dealership. My salesman, Rick Brett, was very knowledgeable, professional, and friendly as well as other staff members. The entire process went very smoothly, and am extremely happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nikki, we're so glad that we were able to go above and beyond your expectations when it came to being knowledgeable, professional, and friendly and providing you with a smooth experience! Please let us know if there is anything else we can do for you here at Five Star Hyundai Macon. We are more than happy to help!
The best sales & finance department!
Great experience with Rick Brett and the rest of the Five Star sales group. Can’t thank them enough for staying past closing time and helping me get into a new Tucson. Absolutely love it.
The best sales & finance department!
Great experience with Rick Brett and the rest of the Five Star sales group. Can’t thank them enough for staying past closing time and helping me get into a new Tucson. Absolutely love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Cheryl, thank you for doing business with Five Star Hyundai Macon. Our Sales Team was happy to go above and beyond to help you get into your new Hyundai Tucson, and to know that you love it is a plus!
A good experience
John was the best seller ever, very professional and friendly, he help us trough all the process, and give us alternatives, Now I I got a new Tucson
A good experience
John was the best seller ever, very professional and friendly, he help us trough all the process, and give us alternatives, Now I I got a new Tucson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Maricarmen, and congratulations on your new Hyundai Tucson! We are so glad that we had the opportunity to work with you, and that our Sales Department could make this a top-notch experience. We hope you enjoy your new purchase and Five Star Hyundai Macon looks forward to assisting you in the future!