Dan Pfeiffer Used Cars Plainfield

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Reviews

4.3
Average based on 16 reviews.
  • My 2007 GMC Canyon

    Mary Ann Teft and the rest of the crew at Pheiffer made car buying a delightful experience. I particularly liked their friendly, low key approach;...


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    Mary Ann Teft and the rest of the crew at Pheiffer made car buying a delightful experience. I particularly liked their friendly, low key approach; I never felt pressured.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My 2010 Dodge Ram

    I had a great experience working with Darrell at Dan Pfeiffer Used Cars! First off I was skeptical from some of the mixed reviews, but after revie...


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    I had a great experience working with Darrell at Dan Pfeiffer Used Cars! First off I was skeptical from some of the mixed reviews, but after reviewing some of the complaints which mostly seemed juvenile I took a shot. I drove by and Darrell was amazing from hello, he didn't try to "sell" me anything! I was interested in the truck but only wanted to run the numbers first, and Darrell truly exceeded my expectations. I was NOT planning on him going above and beyond my offer and I honestly was hoping it would end up being out of my price range and I wouldn't be able to get the truck. Darrell went above trade in value on my car than most others would offer KNOWING my car retail would be worth it, now this isn't a dealership issue rather than the tricks of the trade of the industry. Everyone wants to get the most for their car but at the end of the day your trade in value is not going to equal your resale value so don't blame the sales person. I knew this, and I put money into my car in addition which I hoped to recoup SOME of. Darrell made me an offer I could NOT refuse, he gave me an above expected trade in value, dropped a nice chunk of change off the MSRP of the truck I was buying, and a few more discounts along the way keeping me in line with where I wanted to spend. I was already pre approved with my bank so the purchasing process was a breeze, and they were also a preferred buyer for my credit union, an added bonus. I had a couple of minor things with the truck and Darrell has been on top of them to make sure everything is quickly resolved. A few others made complaints about the facilities, or credit approval which I dispute. The facilities are more than fine, you're buying a car not dining at a 5 star B&B, some should be more realistic. As for the credit part, you can't blame the dealer, all they can do is make the call to the banks offering financing what the bank will provide has nothing to do with them. Overall I couldn't be happier with my truck, and I hope it lasts me a long time with no issues, but if something does happen it's life... not the dealer, that's why you get the warranty people :-)!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Reliable Vehicle, Great Service

    I was in the market for an affordable and reliable car. Salesman was professional and knowledgeable.


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    I was in the market for an affordable and reliable car. Salesman was professional and knowledgeable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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