AutoNation Alfa Romeo Stevens Creek & AutoNation Maserati Stevens Creek

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
45 lifetime reviews.

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  • 5.0 out of 5
    February 1, 2021

    Auto Nation Maserati Stevens Creek in San Jose purchased my car as a stand alone purchase (not a trade in with a new car purchase). They gave me a quote... via email with the caveat they needed to examine the car before deciding the final price. I took it in, and 15 minutes later they confirmed they would give me the price quoted (I was nervous they would try to low ball me but they didn't). Vo was our car consultant, and he did a great job. He was friendly, efficient, explained the process to us, and a pleasure to work with. Really easy process!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Karin! As one of our valued customers, we want to sincerely thank you for your busi...ness and we hope to see you here again down the road!

  • 5.0 out of 5
    January 5, 2021

    I am pleased to share my experience at Maserati of Stevens Creek, San Jose, CA. My husband and I were in the market for a luxury SUV. We visited the dealership... 3 times to learn about the Maserati Levante. Each time we were met with professional excellence, courtesy, and patience as we were making our decision. George Dieck was welcoming and well informed about every detail and is very passionate about the brand history and legacy. He is also extremely honest, forthcoming and straightforward. Mitchell Wallace was our salesperson who gave us an immense amount of attention and took the time to show us many models and options while continually educating us about Maserati's offerings. There was absolutely no pushiness, salesy pitches, or misleading claims that make you feel uncomfortable. The buying process was not only tolerable but in fact a pleasure. We appreciated Dusan Golomeic's (finance) insights and counsel that made us very comfortable that our best interest was on the forefront and he was so warm and personable. We have been to many other car dealerships including Range Rover and Mercedes and can categorically say that the Maserati Stevens Creek customer service is head and shoulders above others in terms of going out of the way for the customer, being honest, and representing their brand. We won't forget that they stayed very late in the evening to take care of us and deliver our stunning car that drives like a dream. We enthusiastically recommend this location and the car. It's worth going through them if you are located anywhere on the West Coast.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mehnaz, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we lo...ok forward to your next visit!

  • January 5, 2016

    I would recommend this dealership any time. We had an excellent experience from the sales rep Mr Fletcher to the general manager PJ. They worked with... us were very friendly professional and helpful. Awesome customer service. Im beyond happy with my purchase and the whole experience in general.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Geinny! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team ...was able to provide you with great guidance and knowledgeable expertise. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

  • 5.0 out of 5
    January 5, 2021

    Both Kyle Meininger and George Dieck in Sales team have offered me the outstanding sales services with extreme high level of luxury experience in every... detail process and follow up.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sing, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Stevens Creek! Our team strives to deliver... an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    November 10, 2020

    The service department is the best I?ve been to. I?ve taken my Maserati many times. Hannah welsh is amazing to work with I recommend you to see her for... your service needs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Antwon, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Maserati Stevens Creek. If there ...is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

  • 5.0 out of 5
    October 22, 2020

    Excellent buying experience! I highly recommend. Friendly, knowledgeable staff - no pressure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Angela, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want ...to sincerely thank you for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    October 12, 2020

    Shout out to the team, George Dieck, Mitchell and Iyad Suboh!! Great job, easy to work with, awesome detail and an overall great experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Terry, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Stevens Creek! If you ever need help, jus...t give us a call. Happy motoring!

  • 5.0 out of 5
    August 21, 2020

    I bought 2 cars here and the service is excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Craig, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything furthe...r we can do for you, we are happy to help!

  • 5.0 out of 5
    July 15, 2020

    George and Vo made the process very easy and it did not feel like the traditional car buying experience..Much better!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jon, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati of Stevens Creek! If you ever need help, ju...st give us a call. Happy motoring!

  • 5.0 out of 5
    February 5, 2020

    Sales and customer service personnel are professional and with friendly manner, not pushing. It was a very pleasant experience to purchase a new car from... this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Roger, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our va...lued guests and we look forward to your next visit!

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