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The staff is very polite..... Mr.James help me find a car for my sister who is going away to college. They have the best customer service and i promise... you they will not disappoint��
This dealership isn't an recommended auto purchase option. The Owner James is highly unprofessional and augmentative he wouldn't return my Good faith deposit... after one day of buyers remorse. He did unscrupulous/fraudulent acts to get the loan approved at his own admission due to my past unfavorable credit history. I became uncomfortable and changed my mind and the other side of James emerged. I told the truth about my buying experience at Godwin motors which James deem an bad review making him anger resulting in an lengthy explanation exposing my credit information along with personal information as well as character assassination and blatant lies on the review site. Unprofessional and negligent. If you sign on for the rip off he will treat you superb if not? Prepare to get blasted on the Web and your personal/credit information exposed, hung up on when you try to sensibly resolve an issue with James promise you he will become defensive and hostile! Poor business practice.
The truth of the matter is that we were only able to get financing for Ms Simmons by a sub prime lender due to multiple repossessions and her very poo...r payment history . Sub prime lenders always charge high interest due to the high risk involved. Ms Simmons knew 2 weeks in advance what the terms of the loan was before she ever came to our dealership. She even emailed all required docs prior to coming to our dealership. Ms Simmons knew the down payment in advance but showed up at our dealership with less than half. She became very upset when we wouldn't allow her to take our Audi. She then decided that she would sign the contract and all the MVA docs so that we don't sell the Audi to someone else. She put down $1,000 out of $4,000, signed the contract and all the MVA docs and signed a promissory agreement to pay the remaining $3,000 within 30 days. She even asked us to print the temporary tags for "her" Audi and we did. 1 week later Ms Simmons backed out of the deal that she signed the binding contract on. During that week we had 3 buyers for that particular Audi but we turned them all away because we had a signed contract that we couldn't break. Ms Simmons asked that if we release her from the deal she was willing to forfeit her $1,000 deposit. We agreed. Now over a month later Ms Simmons is calling us wanting her money back. Because we refused and reminded her of the contract and our letting her out of the deal in kindness she wrote a bad review about us. This dealership is founded and operated on honesty and Integrity. As the owner I take this very seriously. If I had broken the the contract and sold that Audi to someone else the MVA would have fined me or suspended my license. Not to mention exposing my dealership to a lawsuit. Ms Simmons really fooled us!!!!!
The owner of this dealership is absolutely outstanding and really goes all out to help his customers. Very professional and patient and I must say I love... my car. Everything on his lot is well worth every penny. Keep up the good work!��
This dealership surpassed my expectations of superior service. The customer service was professional, efficient and prompt. The dealer listened to my... specific car buying needs and addressed them. He provided accurate information based upon his established years in the industry. I highly recommend this trustworthy and knowledge dealership to everyone! I'll definitely be returning for future purchases.
I had a wonderful experience at this business, the staff was very professional. The knowledge of the staff about the car was very helpful in my final... decision. I will highly recommend them to anyone looking for a good used car.
May not want to trust this dealer...many repairs required after purchase. Had to replace all tires due to rot, replace lug nuts since key was not useful... and replacement was expensive, transmission problems requiring costly repair, replace fuses. Any dealer who requests cash payments instead of a check/money order, per the agreement, may be considered unethical. Dealer didn't seem to have a business checking account for payments. Would badger for payment before due date.
There must be some mistake because we don't have anyone in our database of customers that actually purchased a car from our dealership named Brewingto...n.
This is the third car I have bought from the dealership in 5 years. They are great and they seem to get even better with every transaction. They found... the cars I wanted. I was charged a fair price and the cars were in great condition with low miles. The buying process was stress-free. I would definitely recommend them for any kind of car, from basic to exotic. My latest purchase from them was a Porsche.
Very friendly and great customer service. Quick service and very helpful. I will be back to purchase another vehicle next year.
I WENT TO GODWIN MOTORS AND LOOKED AT THE 2002 F150 A WEEK AGO, I WAS VERY IMPRESSED WITH THE HONESTY AND CARE IN TALKING TO ME ABOUT THE ABOVE VECHICLE,... LAST NIGHT I BOUGHT THE TRUCK AND JAMES WAS SO GREAT TO TALK WITH WHILE DOING THE PAPERWORK ALSO MY DAUGHTER LOVED TALKING TO HIM BECAUSE HE WAS JOKING WITH HER ABOUT THE RED TRUCK, LOL THE TAGS WERE GIVEN ON THE SPOT AND I WAS AT THE DEALERSHIP I WOULD SAY LESS THEN AN HOUR, THE DEAL WENT WONDERFULLY AND NOTE THAT ALL THE SMALL THINGS THAT WERE ALL COSMETIC WERE SHOWN TO ME ON THE INITIAL VISIT AND HIS STAFF WAS EXCELLENT AS WELL, I WOULD RECOMMEND ANYONE TO HIM AND GODWIN MOTORS. SINCERELY, KEITH B PHELPS (JESSUP,MD)
My husband and I have been a client of James for approximately twenty years and have purchased over 10 luxury vehicles. The service is always impeccable... and the process is always smooth sailing. I have referred numerous customers that have all become long term repeat clients. One call to James and he always delivers. His knowledge and level of commitment to customer satisfaction is what makes Godwin Motors the best dealership in town!!!!