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Reviews

Average Ratings

4.6
190 lifetime reviews. Includes reviews of Lester Glenn Ford from DealerRater.com
  • Lester Glenn Ford Dealership

    This is a former dealership of other cars and it hasn't fully got off the ground in providing a waiting area for customers. Minor service problems...


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    This is a former dealership of other cars and it hasn't fully got off the ground in providing a waiting area for customers. Minor service problems were easily solved, the major ones took a little longer. Always treated with respect and courtesy. Numerous Ford recalls (not the dealerships fault) were resolved within a short time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2015 Ford Escape

    The deal was done in 30 minutes. One of the smoothest car deals I've ever made.


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    The deal was done in 30 minutes. One of the smoothest car deals I've ever made.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lester Glenn Ford....doing it the right way....

    as soon as you drive in for service everyone is very courteous....professional yet personal....I haven't had to wait longer than I was told for my...


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    as soon as you drive in for service everyone is very courteous....professional yet personal....I haven't had to wait longer than I was told for my car to be done....never had any pressure on having something fixed that they found to be worn or bad other than what I went in for.....the waiting area at their Ford dealership needs to be more comfortable.....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • William Prihel

    My only complaint is that there was no sugar in the lounge when I brewed my coffee.


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    My only complaint is that there was no sugar in the lounge when I brewed my coffee.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding
    March 13, 2017

    I went in looking for a truck and had a certain price range in mind. Brandon was the first to contact me after I inquired online. When I got to ...

    Lester Glenn Ford

    Hi Jeremy, thanks a lot for leaving us this great review! It's so awesome to hear about your experience with Eric and our whole Ford team and that...


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    I went in looking for a truck and had a certain price range in mind. Brandon was the first to contact me after I inquired online. When I got to the store, Brandon met me first while Eric brought the truck around. Eric was excellent from the beginning. He explained everything for me and talked to me like an actual person and not like I was just a customer. Chris worked with me on the price and got it to exactly what I wanted with zero hassle at all. Incredibly understanding and made the entire process so much easier. I would definitely recommend anyone to this dealership.

    Does recommend this dealer
    Lester Glenn Ford

    Hi Jeremy, thanks a lot for leaving us this great review! It's so awesome to hear about your experience with Eric and our whole Ford team and that everyone was so helpful and accommodating while you were buying your new car. It's wonderful that you felt so comfortable throughout the whole process and that you were able to the deal you were hoping for. That's the way car buying should be! Congratulations and we look forward to seeing you again soon!


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  • Fantastic

    Eric was fabulous as was Mitch the best. I wll recommend this place.


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    Eric was fabulous as was Mitch the best. I wll recommend this place.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome car buying experience!!
    February 15, 2017

    I was very nervous buying a new vehicle. Brian and the whole team made the experience so much easier. Brian Taylor and Joseph Frank were very he...

    Lester Glenn Ford

    Hi Angela, thanks a lot for leaving us this review! We're very glad to hear that everything went so smoothly, despite your nerves, and that Brian ...


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    I was very nervous buying a new vehicle. Brian and the whole team made the experience so much easier. Brian Taylor and Joseph Frank were very helpful and easy to work with.

    Does recommend this dealer
    Lester Glenn Ford

    Hi Angela, thanks a lot for leaving us this review! We're very glad to hear that everything went so smoothly, despite your nerves, and that Brian made everything so easy for you. It's great that you felt comfortable and were able to get the car you wanted! We appreciate your kind feedback and your recommendation and we look forward to seeing you again soon! Enjoy!


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  • Excellent service!
    February 5, 2017

    My husband bought his ford there a few months ago. After many weeks of research and poor costumer service from other dealers, Lester Glenn Ford w...

    Lester Glenn Ford

    Thanks so much for leaving us this review. We're so happy to hear that you had such a positive experience with our dealership and that Brian was s...


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    My husband bought his ford there a few months ago. After many weeks of research and poor costumer service from other dealers, Lester Glenn Ford was fantastic! Brain Taylor had gone over and beyond with costumer service. He was honest and very loyal. Very impressed with this dealership.

    Does recommend this dealer
    Came in for service or repair
    Lester Glenn Ford

    Thanks so much for leaving us this review. We're so happy to hear that you had such a positive experience with our dealership and that Brian was so helpful with everything throughout the whole process. It definitely sounds like he went the extra mile to make sure everything went as smoothly as it did. We appreciate your positive feedback and we wish you lots of luck with your new car. Thank you so much again and enjoy!


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  • New Car Buying Experience
    January 28, 2017

    As soon as I walked in I was greeted by Brian Taylor. He listened to what my needs were and found me two cars to test drive. He was patient and kn...

    Lester Glenn Ford

    Thanks so much for taking the time to leave us this great review! We are so happy to hear that you had such a great experience with our dealership...


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    As soon as I walked in I was greeted by Brian Taylor. He listened to what my needs were and found me two cars to test drive. He was patient and knowledgeable. A great experience! GM Mitch Bass was also a pleasure to deal with! Highly recommend this dealership!

    Does recommend this dealer
    Lester Glenn Ford

    Thanks so much for taking the time to leave us this great review! We are so happy to hear that you had such a great experience with our dealership and that our team was so helpful and accommodating while you were buying your new vehicle. It's wonderful that you felt so comfortable and that Brian was able to get you the car you wanted. We appreciate your positive feedback and we hope to see you again soon!


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  • A complete nightmare and huge disappointment
    January 19, 2017

    A complete nightmare and huge disappointment...

    Lester Glenn Ford

    Hi Emma, thank you for leaving us your feedback. We are truly very sorry to hear that you had such a negative experience with our Ford dealership ...


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    A complete nightmare and huge disappointment...

    Does not recommend this dealer
    Lester Glenn Ford

    Hi Emma, thank you for leaving us your feedback. We are truly very sorry to hear that you had such a negative experience with our Ford dealership and that our management team seemed to be less than helpful throughout your ordeal. We've spoken with everyone at Ford and they are aware of your situation as well as your review. They informed us that while your car was in service, our team did everything they could to make sure everything was taken care of. There didn¿¿¿t seem to be any problem with the radio that we could identify and it was actually just being misused. Unfortunately, you¿¿¿re also thousands of miles over on your lease, which makes it difficult for us to offer anything that would be within your price limit. We¿¿¿ve been able to provide you with many loaners during all of your service visits and we can assure you that we¿¿¿ve done all we can possibly do to help you out. We are truly sorry that things have been so difficult for you and that we weren¿¿¿t able to provide you with what you wanted. If we can help you with anything else, please don¿¿¿t hesitate to reach out and we¿¿¿ll do everything we can to make it happen. Thank you again for your feedback.


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