Premier Subaru of Watertown

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
221 lifetime reviews. Includes reviews of Premier Subaru of Watertown from DealerRater.com
  • Very pleased with the service at Subaru Premier Watertown
    May 25, 2017

    I went to Subaru Watertown a couple weeks ago. At the time, I wasn't sure I wanted to buy a certified vehicle or lease a new one. Having lost my...

    Premier Subaru Watertown

    Hello Grandmalhk. Thank you for taking the time to submit your five star review. I am glad you enjoyed your time with us. It was a pleasure workin...


    Show Full Review

    I went to Subaru Watertown a couple weeks ago. At the time, I wasn't sure I wanted to buy a certified vehicle or lease a new one. Having lost my husband recently, my daughter went with me. I expected to look around more, but looked at the Forester, Outback, and ultimately took a Crosstrek for a drive. Loved the feel of it and size, and decided to go ahead with a lease. The salesman, John Risk, was very helpful in answering all my questions. I took possession of the car yesterday...love it. Cherie didthe paperwork and was very pleasant. I, and my family, are very happy that I now have a very dependable vehicle.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello Grandmalhk. Thank you for taking the time to submit your five star review. I am glad you enjoyed your time with us. It was a pleasure working with you. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Friendly car buying experience
    May 23, 2017

    Buying at Premier was actually pleasant. I never like a pushy sales guy or the back and forth of a ton of negotiation. I didn't have to deal wit...

    Premier Subaru Watertown

    Hello, Thank you so much for your five star review. I am so happy to hear you enjoyed your experience with us. At Premier Subaru in Watertown, we ...


    Show Full Review

    Buying at Premier was actually pleasant. I never like a pushy sales guy or the back and forth of a ton of negotiation. I didn't have to deal with either at Premier. The salesman, Sal, was very friendly and helpful. He was never pushy, gave me lots of time to think and check out cars. When I decided the model, we went over options. He didn't try to push more expensive options on me. I got the car I wanted at a very fair price. Even if your sales person is great, sometimes when you're handed off to the finance person, they really push you for more add-ons. Joe, the finance manager, offered and explained some add-ons, but never tried to push anything on me. He was very personable. I enjoyed talking with him while the paperwork was being done. I am very pleased with my experience at Premier.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello, Thank you so much for your five star review. I am so happy to hear you enjoyed your experience with us. At Premier Subaru in Watertown, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Sal & Joe are both outstanding & we are honored to have them on our team. We appreciate you choosing Premier Subaru in Watertown & we hope to see you again soon. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Great new lease
    May 23, 2017

    Staff was very efficient , appt was on time. Edwin was great and he spent a lot of time trying to get my phone to work with car play. He even call...

    Premier Subaru Watertown

    Hello, We appreciate your 4.8 star review. I am happy to hear you had a positive experience with us. Edwin is outstanding & we are honored to have...


    Show Full Review

    Staff was very efficient , appt was on time. Edwin was great and he spent a lot of time trying to get my phone to work with car play. He even called Verizon to talk to someone about it but we were put on hold. he was a pleasure to work with.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello, We appreciate your 4.8 star review. I am happy to hear you had a positive experience with us. Edwin is outstanding & we are honored to have him on our team. We thank you for shopping at Premier Subaru in Watertown & we look forward to working with you again in the future. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Superb first service
    May 17, 2017

    Brought my Forester in for its first service ( oil change/ tire rotation ). Everything went quickly and smoothly. Friendly and knowledgeable ser...

    Premier Subaru Watertown

    Hello David, Thank you for you five star review / rating. I am so happy to hear you enjoyed your experience with us. We appreciate you choosing Pr...


    Show Full Review

    Brought my Forester in for its first service ( oil change/ tire rotation ). Everything went quickly and smoothly. Friendly and knowledgeable service staff who got my vehicle checked in and out in the promised time. I had one question that was answered quickly. I'm happy to have chosen Premier Subaru and look forward to the next 6 month/6000 miles service.

    Does recommend this dealer
    Came in for service or repair
    Premier Subaru Watertown

    Hello David, Thank you for you five star review / rating. I am so happy to hear you enjoyed your experience with us. We appreciate you choosing Premier Subaru Of Watertown & we look forward to working with you again in the future. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Great Experience
    May 17, 2017

    Went in to test drive, was paired with Pat. He did an excellent job going over the features of the car and explaining how things work. Took it fo...

    Premier Subaru Watertown

    Hello Karen, We appreciate you taking the time to leave us such a wonderful review. I am so happy to hear you had an excellent experience with us....


    Show Full Review

    Went in to test drive, was paired with Pat. He did an excellent job going over the features of the car and explaining how things work. Took it for a test drive and bought it! Honestly, seamless transaction. Had gone in pre-approved by my own lender but they were able to get me an even better interest rate so I went with their bank. Would highly recommend. No pressure sales tactic, never felt like I had to buy the car or use their bank. I would buy a car through them again.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello Karen, We appreciate you taking the time to leave us such a wonderful review. I am so happy to hear you had an excellent experience with us. Pat is outstanding & we are honored to have him on our team. We thank you for recommending Premier Subaru Of Watertown & we look forward to working with you again in the future. Safe travels! Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Works with you
    May 16, 2017

    Coming in knowing I wanted to buying a Subaru for the longevity, mpg and in particular the life time power train warranty. I knew I owed more on m...

    Premier Subaru Watertown

    Hello Mike, Thank you for your five star review. I am happy to hear you enjoyed your experience at our dealership. We are extremely grateful for o...


    Show Full Review

    Coming in knowing I wanted to buying a Subaru for the longevity, mpg and in particular the life time power train warranty. I knew I owed more on my trade in than it would be worth. They worked with me to find everything in the car I wanted and for the right price.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello Mike, Thank you for your five star review. I am happy to hear you enjoyed your experience at our dealership. We are extremely grateful for our staff and the services they provide. We appreciate your choosing Premier Subaru Of Watertown & we look forward to working with you in the future. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Great time and a great car

    Was shopping for a Subaru and I was really pleased with premier. Everyone was great, and I felt like I got a good price. A few other places felt r...

    Dealer Response

    Hello John, Thank you for your five star review. I am so happy to hear you enjoyed your visit with us. Sarah is outstanding & we are honored to ha...


    Show Full Review

    Was shopping for a Subaru and I was really pleased with premier. Everyone was great, and I felt like I got a good price. A few other places felt really pushy. Sarah was my salesperson and was super helpful. Would recommend stopping in and seeing Sarah, wasn't pushy and was very friendly. We ended up stopping in few times since we really didn't know what we wanted, and they had a pretty good selection. I haven't used their service department yet, but I am impressed enough to return there for service when I need it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello John, Thank you for your five star review. I am so happy to hear you enjoyed your visit with us. Sarah is outstanding & we are honored to have her on our team. We appreciate you choosing Premier Subaru of Watertown & we hope to see you again soon. Best, Kerri Pacheco Vice President / General Manager


    Hide Full Review
  • Wonderful experience
    May 8, 2017

    This was our 3rd Subaru, and we shop the dealership rather than the maker and model of a car because Premier consistently performs excellently. AJ...

    Premier Subaru Watertown

    Hello Heather, Thank you for being a loyal customer & thank you for your five star review. I'm so happy to hear so many of our employees were able...


    Show Full Review

    This was our 3rd Subaru, and we shop the dealership rather than the maker and model of a car because Premier consistently performs excellently. AJDaLuz, our salesperson, was wonderful-patient, knowledgeable, and easy to work with. He is an outstanding young man and a definite asset to your sales force. Carlos Batista was also knowledgeable, patient and a great teacher working me through all the electronics. He is a smart young man! Sherry was very knowledgeable and helpful getting through all the add-on insurance features available. Noone was pushy, and Premier's reputation for honesty is so valuable.

    Does recommend this dealer
    Premier Subaru Watertown

    Hello Heather, Thank you for being a loyal customer & thank you for your five star review. I'm so happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Premier Subaru Of Watertown & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • Overall Pleased
    May 5, 2017

    AJ, my sales person, was very pleasant to deal with, patient, knowledgeable, and accommodating. I appreciated working with him! Carmen, the sale...

    Premier Subaru Watertown

    Hello Frank, Thank you for taking the time to write to us. We appreciate your feedback as well as your 4.4 star rating. I'm glad to hear so many o...


    Show Full Review

    AJ, my sales person, was very pleasant to deal with, patient, knowledgeable, and accommodating. I appreciated working with him! Carmen, the sales manager?, was very pleasant to deal with. Sherry Antoni, in Finance was very efficient but I did not appreciate the pressuring me to purchase the $700 protection package. Carlos Batista, who reviewed the features of the car with me after purchase, was very pleasant and very helpful! Sharp young man!

    Does recommend this dealer
    Premier Subaru Watertown

    Hello Frank, Thank you for taking the time to write to us. We appreciate your feedback as well as your 4.4 star rating. I'm glad to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing Premier Subaru of Watertown & we look forward to working with you again soon. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review
  • They offer more...
    May 5, 2017

    Not only did they take me seriously they respected the fact that I hadn't tried any of their vehicles! I drove the Outback,, the Forester, the. C...

    Premier Subaru Watertown

    Hello, We appreciate your five star review. I am so happy to hear you had a positive experience at our dealership. Sarah & John are both outstandi...


    Show Full Review

    Not only did they take me seriously they respected the fact that I hadn't tried any of their vehicles! I drove the Outback,, the Forester, the. Crosstreck, and the Legacy.! The person John, that went on all the test drives was excellent and explained patiently the features of every vehicle.I have previously had the experience of buying a Nissan and it was so different from this very positive experience. Sarah was my sales person and she was excellent, not pushy. Recommend this dealership to everyone.!!!

    Does recommend this dealer
    Premier Subaru Watertown

    Hello, We appreciate your five star review. I am so happy to hear you had a positive experience at our dealership. Sarah & John are both outstanding & we are honored to have them on our team. We thank you for recommending Premier Subaru Of Watertown & we hope to see you again soon. Sincerely, Kerri Pacheco, Vice President/GM


    Hide Full Review